We are committed to deliver a service we are proud of, and Better Waste Solutions is all about just that – giving you a better waste solution, for the long term. We are a waste management service, which means we partner with licensed collection companies in the UK who we trust to represent us and deliver what you expect.
Better Waste Solutions offers a range of national business waste services, and if we can’t give you what you need, we probably know someone who can.
Staff is really helpful, I will totally recommend to my friends.
Excellent customer service. Was helpful and professional and very friendly. Would defo recommend to anyone
Absolutely brilliant service. They reacted to initial query very quickly and I believe within 1 hour of submission and explanation around what was required was very clear. The communications were solid and within a few days we had a contract in place for the commercial bins required. Kerry and Ryan were superb and would highly recommend this company.
Donna was particularly helpful. Changes I needed to put in place with my company were done with ease. The company in general are very good to work with.
I have been with better waste solutions for over a year now and Dee Durrand has been absolutely amazing. she has always been on point with all my queries and questions and always delivered on everything promised as well. Thank you for everything and appreciate all the effort and patience with putting up with some of my silly requests.
Clear communication. Trusted partner.
Donna gave clear information and communicated well. she also dealt with any problems we had swiftly.
Excellent to deal with when setting up a new account. Communication was clear, timely and pleasant. Very professional, good prices and one year contracts available unlike some other providers.
Recently signed up with Better Waste. From the initial phone call enquiring to completion. Straight forward and clear. Thankyou Donna for your friendly and excellent customer service. :-)
Betterwaste, have made this whole process easy and simple and were extremely patient. Thank you!
Betterwaste consistently miss collections. It is the customers responsibility to advise of missed collections. The customer service team are excellent to deal with but the business core values leave a lot to be desired. There is no formal complaints process. Even with missed collections, you will be charged for additional waste taken. I will almost certainly shop around when this contract expires and go elsewhere. The contract has not been in place for 12 months. I don't routinely check the bin, I am paying for a service that I expect to happen. I have very little confidence in BetterWaste and their ability to routinely complete the service as sold and charged.
Prompt attention and good service. We hope you will continue with the same care and attention.
Everyone I spoke to was incredibly helpful in trying to solve our issues with getting the waste collection sorted. Due to some issues with our property location there were issues with getting the collection set up and not only were they very patient whilst we discussed this with the company managing the property, but also made sure that the solution worked with the local contractor.
Very Pleasant, Helpful and explained everything clearly. I have been shopping around for commercial waste management and have spoken to other providers prior to contacting Better Waste, the previous suppliers were rude and pushy which was off putting from the get go and I now receive constant spam from them. Dealing with Better Waste was a breath of fresh air and I am happy with the knowledge that moving forward I will be dealing with more approachable people.
Debbie gave great customer service and helped with any queries I had! Happy to do business :)
Very very amazing service. Couldn’t ask for any better!! Helpful in anyways and quick service. No time wasted. Happy to join better waste solutions .
Great communication and prompt service the experience was very smooth and extremely competitive pricing.
Katie, Dee and Pamela across the customer services have been absolutely superb. They have kept me informed and everything has arrived when they said it would.
Best ones ever.
Baileys Barking Barbers
Dec 05,2023Great service freindly staff