We are committed to deliver a service we are proud of, and Better Waste Solutions is all about just that – giving you a better waste solution, for the long term. We are a waste management service, which means we partner with licensed collection companies in the UK who we trust to represent us and deliver what you expect.
Better Waste Solutions offers a range of national business waste services, and if we can’t give you what you need, we probably know someone who can.
I dealt with Kerry, she was amazing from start to finish. Went out of her way to check the street and see where we could position our bin. Really friendly, helpful and after sales communication just as good. A big thanks Lisa.
well explain,and asked about my needs.Pricing was right .Give me a date.
Always very helpful and efficient
I've recently started a my own business and I'd had nothing but nightmares with suppliers, companies and councils since going solo. Before this I was head of operations for big events companies where I'd contract manage a lot of suppliers, all who'd bend over backwards and ensure we had a great business relationship because I was putting big contracts / orders their way. But since I've decided to go solo and do a small startup (which personally financial wise is as massive for me as the contracts I used to manage) these companies and account managers have shown their true colours and its been a disgrace and opened up my eyes to the way I'll be conducting my business relationships moving forward, whether this business I started is long term or I end up going back to what I did before. But all I've had with Better Waste is a positive experience, in particular Sarah Davidson, and felt supported by herself and the team and not felt outcasted by being a small startup. It has meant a lot as I've had to make a lot of changes due to needs of the business being sadly so quiet and its never been a problem. In this climate post-covid, during cost of living crisis its such a real shame to see the lack of support for small businesses in these challenging times and its not a surprise to see so many businesses closing, so it's a relief to work with a company with integrity.
A friendly and professional company offering an excellent service. The set up of our account was straightforward, with the staff presenting a relaxed and knowledgeable service. The rubbish bags arrived on time and the waste was collected on schedule. Would recommend.
Debbie, is very helpful and got my order sorted quickly with a follow up email to make sure it arrived on time and is always very helpful with any queries I have had .
Great reliable service.
Set up a new contract for waste collection - all very positive so far. All the information has been very clear, and details passed on quickly.
Started off a little rocky, but Dee is a legend always ready to deliver above and beyond. Would definitely recommend the services I will be using them for all my future business no need to elsewhere.
quick to respond
It was a straight foward easy process from start to finish our advisor Sarah Davidson was amazing and helpful and answered any questions we had in regards to the product or the services they provide. I would recomend better waste solutions in a heart beat.
Customer service has been great from Debbie as she has always kept us in the loop regarding order updates from their suppliers.
Sales representatives were excellent from start to finish we now have out solution to our problem and hope we can work together as our business grows
Well priced and good service both for set up and for changes.
I'm retiring from catering so my commercial bin needed collecting and taking away. I was told it would be Tuesday 23rd as that was the only day the supplier was in my area. Well it's now Friday 26th and the supplier keeps running out of legal driving time according to Better Waste yet nobody bothers to update me. We ran the business from a residential address so our cars are parked on the road instead of our drive as we wait for these jokers to turn up. Communication between the bin supplier and Better Waste is terrible. It's now Friday and after speaking with Better Waste on Thursday they've no idea when the bin will be collected as their supplier keeps telling them dates and not fulfilling the task. They reckon on Saturday but with a Bank Holiday looming I very much doubt it. A smelly bin on my drive that should have been collected days ago. An absolute joke, avoid Better Waste because they're just not up to the task.
Fantastic service fantastic customer support and service from Sarah D She went above & beyond to make sure we where happy thank you
super helpful and efficient, quick, responsive and dealt with my enquiry immediately. really enjoy using better waste solutions. always a pleasure!
Great customer service and was so helpful with our requests! Would recommend this company to any business :)
Initially I had difficulties with my collection service but then Debbi Golding took matters into her own hands. Debbi is a great asset to Better waste. Betterwaste has managed to retain my custom only due to Debbi. She kept constant communication and followed through in making sure bin collections happen as scheduled.
The Bright Agency
Jul 18,2023excellent swift service - thanks Kerry!