BookOnline is an independent travel network with access to rooms in thousands of hotels and approximately 200 countries worldwide. Our goal is to help you find the best value in travel accommodations online for destinations around the world. We offer locations in over 200 countries as well as thousands of great properties here in the United States of America.
BookOnline is focused on bringing our customers the most current and relevant results for their hotel needs. We do this by investing in technology and systems to create a better buying process in a secure environment. We have developed an intuitive web design for multiple devices that hopefully aids in your ability to find the information you need and book the property at your convenience. This technology also allows us to create dynamic results for our advertising which in turn allows us to show you the most relevant results for your search.
The end result is you find the property you are looking for with the minimal number of clicks and zoom right through into the checkout on your phone, tablet, or computer. Enjoy Book Online and all that we offer. We hope to add to our list of growing happy customers.
Thank you!!
added on hidden costs to reservation cost. did not see that on the app.
I could have booked the same room directly through the hotel for $60 cheaper! What a rip off. I won't use this site again.
Booking was quick and easy
Added costs???
Everything was fine, thanks!
I booked a room costing £84 and then received the receipt that said the cost was £131.78 I do not want to pay the new figure so tried to cancel reservation immediately They say I have a 25% cancellation fee Why? A disgrace
Enrique booked my stay making me feel immediately welcome. Professional and helpful.
What the "#! is going on with this added protection that I DID NOT ADD. SEND ME MY REFUND! Over $18! Should be contacting the Attorney General of the State of California to submit a complaint.
Good site. Quick and easy.
Very courteous!
Good so far as of today
This may well be an OK company if you don't mind highly inflated fees. I'll take some responsibility for not reading the fine print. I was unaware that I was "prepaying" for a hotel stay. I thought I was just making a reservation. I was charged $321.94 for a two night stay, plus almost $29 for what they called refund protection. Once I realized they actually charged my card, I called for a refund, literally 5 minutes after making the reservation. Was told I would be charged one nights stay as a cancelation fee. ($113) I was willing to accept responsibility for my stupidity and eat the $113. I received a cancelation confirmation email, for the $29 refund protection first, then shortly after a confirmation for the hotel cancelation with the usual "it could take up 10 days to show on my bank statement." Mind you, it didn't take them 10 seconds to debit my account the $321. Well, here we are 14 days from the refund request origination and nothing has been refunded. All I get is what appears to be an auto generated email say my refund request has been updated. Keep in mind, I called the hotel directly, and was able to stay 2 nights for $220 after tax. So, buyer beware. It's not a scam perse, but you'd do better calling the front desk personally.
Easy to book
I had to make a last minute hotel reservation at night and looked up the airport hotel on my phone. I clicked on what I thought was the hotel website and made a reservation for the one night. Long story short, the room is posted by the hotel at 123.01. BookOnline charged me 195.27. That's 72.26 in unnecessary fees! I feel like an idiot falling for this scam and that's what it is! A scam. So I write this as a warning to others. Make sure you're on the hotel's website.
Things worked
Came up on a price comparison site for Hotel, which was a decent rate per night, when clicked through to pay noticed they had added £40 to night one and £90 to night two. This would have left the cost almost 50% higher than any other cost online or with booking with the hotel directly.
Answered all questions.
It is a great place to stay. The people who are working here are very nice and helpful.
Karen Teel
Jan 23,2025Kellee was professional, knowledgeable, patient, and kind. Excellent!