If you have a faulty product, we will send a replacement out and swap it over for you on your door step, so you dont need to worry about going to a post office or even writing an address out.
Tent is ideal. Easy to put up. Nice company and nice service
Great customer service! I had to return and exchange a product (not due to any fault) and the whole process was quick and smooth. Communication was great, no hanging on hold for ages, no problems speaking to advisors, staff were courteous and helpful and my problems were solved with no issues at all. My new tent, flooring mats and mattresses are fantastic - we're now ready for festival season!
Always receive a great service, quick deliveries
The quick delivery, and quality products
Love my 3 metre bell tent I have erected in the garden before our festival pretty easy to put up once you have it done once. Cannot wait to camp in it
This a great company with a great product. They shipped quickly to the US and were responsive to my inqueries. I will say that I wish the luna bell had more airflow, or the ability to zip a mesh skirt into it so it wasnt so hot.
The tent is great and lightweight like I wanted, but the lightweight option looks a little cheap I wanted something light enough for me to carry, and it is definitely that, but I think I could have made another better choice
Fast service
Tent arrived promptly and was excellent for us to go to a festival. When using for the first time I noticed a couple of small holes in the groundsheet. I contacted them and they offered me either a £60 refund (so I can pay for repairs myself) or a replacement groundsheet. I asked for the replacement and they sent it to me within a week. Very happy with the product and the customer service.
Experienced no problems from ordering to delivery of our bell tent and would have no hesitation in recommending Boutique Camping to family and friends. Bought for our Daughter’s festival themed wedding - the colourful bell tent was a hit with the children, especially in the rain keeping them warm and dry! The family are now saying they all want one to go camping together because it was so easy to put up. Recommend buying the mats too.
Item was high quality and came in sooner than expected!
Amazing tent! Excellent company and customer service.
Bought the air luna and it is wonderful. Very very quick to put up using the pump that comes with it (don’t try using a makita blower!). So spacious and large inside without the central pole. Love it. (It is VERY heavy though)
Fast shipping, quality packing and great customer service made this experience exceptional. The tent is beautiful and well made. A recent thunderstorm with high winds had no impact on the tent. It stayed dry and comfortable. You can't go wrong with this company.
Provided exactly what a brought.
Great experience buying from boutique camping!!
Your Rainbow Bell Tents are superb for our Summer Camps, they are bright and cheerful, the children love them, and if they get damaged, your handy repair kits can usually solve the problem!
Excellent service and delivery,also had a parcel delivered from boutique camping which was not ours but sent to us and the have sorted it quickly and effectively.
Such a great company customer service is amazing can not fault them at all.
Mrs Katrina Price, Mr Nathan Methven
Jul 23,2024Really easy to use and items arrived quickly