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Reviews 874
Elizabeth P
Dec 02,2022Quick, efficient service. Bed well worth the money. Would highly recommend.
Mrs A Simpson
Dec 02,2022The logistics failed to deliver the bed on the first two occasions When it did arrive the bed was well protected and well made
Sarah
Dec 02,2022Bed base and headboard well made. Having ability to request samples invaluable. Delivered on time
Christopher Morgan
Dec 01,2022Efficient service. Bed and mattress delivered on time. Bed is superb, and just what was expected when it was ordered.
Sandra
Nov 30,2022Was able to contact by phone. Was able to arrange delivery. Delivered on time and very helpful. Happy with my beds
Andrew Robinson
Nov 30,2022Excellent service , pleased with bed base , it is well made as advertised. Delivery was good too .
Audrey OBrien
Nov 30,2022The team were easy to work with, sorting out my order and the quality of the bed is great. The headboard could be a little more sturdy but the bed itself is great.
Garry Chapman
Nov 29,2022Arrived as ordered, perfect colour to match our bedroom.
Angela Cann
Nov 28,2022Ordered samples, submitted order and received headboards as requested - all sounds simple but you got it right! Headboards are just as described and look amazing - thank you
Ana Magalhaes
Nov 26,2022Great communication from the company that then transferred the bed to the delivery team. Even tough the first date for delivery was not compatible with my schedule they re-arrange for a more suitable date. Great sturdy bed and the storage is just what I needed! The fabric I’ve chosen is just as I wanted. Overall very happy with quality/price.
L.Poll
Nov 25,2022Excellent service. Someone answered the phone when I rang with a query. I got samples of material which were helpful in making my choice of a silver grey with a bit of sparkle! The reason for only four stars is the wood fixings to attach headboard to the bed were a bit flimsy and had knots in the wrong places which weakened them further, but we managed. I’d buy from them again.
Mrs Watson
Nov 25,2022When I unpacked the headboard I noticed that two screws were not included in the plastic bag stapled to the back of the headboard. A quick phone call resulted in replacement screws being received the following day. Great customer service
Mrs Bailey
Nov 25,2022Overall all a lovely half ottoman bed and winged headboard. Time will tell if it stays the course
Suzanne MacRae
Nov 24,2022*AVOID* Ordered an Anne divan base. After waiting weeks it was delivered, and was the cheaper Elizabeth divan base, totally wrong order. Weeks later, they sent us an even worse bed - 2 different halves. One had no drawers, and the other half had the drawers in wrong place. How can anyone be so incompetent to send you the totally wrong bed twice?! Decided to eventually buy elsewhere as they can't be trusted. Still sleeping on the floor waiting for a bed due to months of their mistakes. Asked if they would give me money off an ottoman box to say sorry for all the problem they had caused, and they refused!
Book
Nov 20,2022Great service great product
Sarah
Nov 19,2022Reasonable price very good delivery. The fellas that delivered this product were very helpful and a credit to their delivery company. The bed was just what I needed and what one would expect for the price.
Alastair Stewart
Nov 18,2022Great to be able to get a selection of samples for fabrics. Production in factory and delivered within 2/3 weeks. Good quality and well finished. Service department very helpful in answering a couple of questions about clipping the bases together and removal of stickers.
walrus
Nov 18,2022good bed just what was wanted divan bases connected in a manner unknown to me contacted BBD by email and "problem" resolve by a referral to YouTube superior customer support
Mrs Diane Hall
Nov 15,2022Great product, great service
Unit 1A - 1D, The Hill Top Estate, B70 0TX, West Bromwich, GB
http://britishbedsdirect.co.uk
Philip Petts
Dec 03,2022Great service and quality