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Reviews 874
Danielle and Alex - Hove
May 01,2021We recently bought four divan beds and matching headboards as well as a mattress from British Beds Direct. We were moving houses and under considerable time pressure but from the moment we first spoke to Faisal and Taz we realised that our goal was achievable. Buying on the internet might be considered risky, especially buying so many beds at once, but we always felt reassured and confident we were doing the right thing as the service and communication of British Beds Direct was excellent. Needless to say we all love our new beds and have enjoyed sleeping well on them in our new house. We need to buy one more soon and we will definitely be heading back to the British Beds Direct website.
Lewis Kelly
May 01,2021Love this low divan , great quality, really reasonable price too. Perfect for tight attic rooms
Susannah
Apr 30,2021We ordered the Eleanor side opening ottoman bed and Bowie headboard covered in marbled velvet. It is beautifully made and looks lovely. It's great for storage too. It arrived with spacers (4 wooden blocks) to create a gap between the headboard and bed so that the ottoman can be opened. This was very disappointing but after suggesting that they make a velvet covered sandwich board to fill this gap, they agreed to make it for us. It works much better than the spacers and just looks like part of the bed. We are hoping that British Beds Direct will market this sandwich board so that the side opening ottoman bed can continue to be manufactured and sold.
Linda Thomas
Apr 27,2021Delighted with my headboard, beautifully made and prompt delivery. Highly recommended. Swatch was sent quickly too.
Simon Brown
Apr 26,2021Bed was exactly as ordered and delivered into the bedroom. On assembly the was a problem with one of the gas struts so an email was sent to British Beds and within 5 minutes they responded by phone. After a brief discussion about the issue I was informed that they would send a replacement strut, which arrived the next morning. Fantastic support and I would certainly recommend based on my experience.
Ms linda hood
Apr 23,2021Very pleased with headboard looks good in newly decorated bedroom Excellent quality
Sarah
Apr 16,2021Brand new to using this company, A+++ for service, quality and delivery time. Ordered swatches then headboard and it was delivered within 5 days. I just love it so much. Customer service is great too, needed some after care and feedback and they dealt with it promptly. Will be shopping here again for sure.
Carol
Apr 14,2021Product is lovely and fitted the bed perfectly. We would definitely recommend this company and use them again.
Giuseppe Corcella
Apr 13,2021Had to send back a bed and they took it back within one week
Sarah, Oxford
Apr 12,2021Great value for money, speedy delivery and really helpful customer service from Faisal.
Paul
Apr 12,2021Quality is really good. The looks of this headboard are superb. Fast and efficient from ordering to delivery. Very good value.
Mark Booth
Apr 12,2021Great service, prompt delivery, super stylish winged headboard. Couldn't be happier, would recommend British beds to anyone. Thanks guys,. Mark and Sue Leek, Staffordshire.
Customer
Apr 05,2021Beautiful headboard. Really helpful in my deciding what colour/fabric to choose by sending out free swatches. Fast delivery. Colour goes really well with varnished oak doors too.
Unit 1A - 1D, The Hill Top Estate, B70 0TX, West Bromwich, GB
http://britishbedsdirect.co.uk
Ali Shaw
May 03,2021I’m in the hospitality business so buy a lot of beds, I wish I’d found this company before now. From my initial contact and request for fabric samples, of which many were provided, through to a number of enquiries, placing my orders, communication regarding delivery and then the final products arriving, I have been truly impressed....It’s rare to find a company where all elements are strong but this is one. The products I ordered arrived quickly, without damage, are great quality, look fabulous and excellent value for money... I’ve been left very impressed! A special thank you to Taz for your excellent customer service! I’ll be back!