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Reviews 874
Miss Kelly
Feb 07,2023Good quality beds, excellent customer service. Plus really good prices.
Regina
Feb 05,2023We ordered a bed frame. When it arrives, some components were missing. Customer service responded quite quick and resent the missing parts. But we still encountered multiples issues when we installed. The tool which came with it did not work well. We ended up using our own tool and figured it out by ourselves. The installation manual is not easy to understand. It was a very frustrating process to be honest. But I have to say that the bed frame looks good and the quality is not bad.
Tracey Cain
Feb 05,2023We ordered our bed online. There was a large choice of colours and materials and we found the perfect colour and material to suit our room. When I rang to speak to customer service, they quickly responded, were very helpful and professional. Our bed looks and feels very luxurious,we absolutely love it.
Deborah
Feb 03,2023I built the bed myself. Really happy with it. Delivery was good and customer services were very good. Would recommend
Mrs Hazel Morris
Feb 03,2023I contacted the company as I liked the style of headboard and colour as shown on-line. Sunam and Taz were extremely helpful and sent out samples. Once my choice was made, I was kept informed of progress right the way through to delivery and the guys who delivered the headboard were polite and courteous too. Overall an excellent experience and I wouldn't hesitate in recommending this company. Thank you for our headboard it's perfect
Beanie
Feb 01,2023Great product at a great price. Quality small double divan base.
Chris Staynor
Jan 31,2023Good choice of fabrics (samples available) annd very competitive prices. Easy to order. Headboard arrived well within the timescale. Very pleased with purchase.
Roger Bartram
Jan 28,2023Easy purchase, great back up & delivered on time by 2 lovely lads, very satisfied
customer
Jan 26,2023Good service from start to finish, good quality, well made bed and fair price.
Mark
Jan 26,2023Bed was good value, delivered as promised by pleasant drivers. When I contacted them over a defective part they sent a replacement quickly
Maddy D-Houston
Jan 25,2023There were small dirt marks on the top of the head board. Lucky after some TLC and research I got them off after a few days. But I would of liked it to been perfect when it arrived
Laura Hinitt
Jan 24,2023Hi service was fine although we didn’t get a 30 minute notice call and instead the delivery drivers just turned up out side our house and informed us they were outside which resulted in my having to quickly go and wake my daughter up so we could then take her mattress out of her room ready for them so it would have been nice to have the call 30 minutes prior as we were informed,apart from that the bed is of good quality and our daughter loves it and we will be purchasing a matching headboard a little later in the year. Thank you
Mr Nick Bettany
Jan 24,2023Delivery timescale much longer than we anticipated. Ordered ottoman bed which came in 2 halves and fabrics are different on each.
Susan Griffith
Jan 22,2023Straightforward to decide what we needed to order, prompt arrival of fabric samples. good communication about delivery, and was on time and helpful delivery driver and mate.
suzanne
Jan 21,2023I have purchased 3 beds during the last year from this company. Delivery has been made within the times quoted and drivers have arrived on time. Customer service is great. Beds are well made and easy to put together. I received text messages and emails keeping me up to date on progress.
Ayse Berry
Jan 20,2023I placed an order online, then canceled my order before the delivery on 12/01/2023. I have been waiting for the refund since then. Mr. Suman Shrestha keeps lying by saying that it has been refunded, and the amount would be in my account within 2-3 days. It has been one week. I chased him today again about the refund. He responded that it was through PayPal now. I didn't make the payment through PayPal. He is lying again. This is downright theft. Stay away from this company. They are fraud.
patricia bodur
Jan 09,2023Such good customer support. Missed items sent quickly. Bed great quality. Will be buying a single soon
Sarah
Jan 08,2023Ordered in time for Christmas based on the timeline on the website, and it was delivered 6/1/23. Bed is good quality - took a while to put together but it looks really good.
Tanya Kent
Jan 08,2023We bought matching Lenny contemporary ottoman and king size headboard in Kalahari Honey. The discounts were a bit confusing online and it took a little sorting out on the phone but the advisor was very helpful and accommodating. The products were delivered by Serene Logistics in the timeframe expected and the delivery driver was great. Both the ottoman and the headboard are excellent quality, as described and good value for money. Very happy 😃 thanks BBD!!
Unit 1A - 1D, The Hill Top Estate, B70 0TX, West Bromwich, GB
http://britishbedsdirect.co.uk
Robert Harris
Feb 08,2023Good quality headboard delivered as promised by a polite and helpful delivery man. The item was made to order and fitted perfectly.