CareAbout
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About CareAbout
Who we are?
CareAbout is Australia’s Leading Home Care placement service, providing provider connection services for over 7+ years. Through our heartfelt support, we’ve built the trust of 120,000+ families Australia-wide and counting.
What does CareAbout do?
We help you find a quality Home Care Package provider or Nursing Home that matches your care needs across Australia. Saving you hours of time researching and finding a provider.
Contact Us
Speak to a care expert on 13 13 00 and find a way through the maze of Aged Care. Visit our website - Careabout.com.au
Helpful Information
What is My Aged Care? Home Care Packages Home Care Package Levels Aged Care Homes
Reviews 722
Peter
Dec 07,2024Thank you for your understanding at this difficult time when trying to find suitable accommodation for my parents.
customer
Dec 06,2024Sue Johns, was an immense help. Very informative, caring, and understanding of mums needs.
Marlene Wright
Dec 06,2024Contact took the time to understand what we were unhappy with in our current provider and took time to find and suggest a new company
Karen Houghton
Dec 05,2024Very Helpful with my questions :)
martha
Dec 05,2024rishi was very helpful and explained everything to me
customer
Dec 05,2024the CareAbout service is excellent.
Penelope Ryan
Dec 05,2024I was very impressed with the way Clare looked after me. She explained everything and was kind enough to come back to see what progress I was making as well as following up with e-mails..
Yvonnecustomer
Dec 04,2024Patient answering questions and knowledgeable.
JULIE
Dec 04,2024I was very lost about what I was doing with trying to find a Care Provider until Rishi helped me. Rishi is very good at his job and got back to me with a name quickly. Rishi is just what everyone needs when they need help with navigating the Provider system. Thanku very much
Janet McDonald
Dec 04,2024So helpful and respectful
Amy Dejong
Dec 03,2024It was very reassuring to speak with Clare Obviously we still had to do the calculations and some investigation ourselves to find out what comparable care and administration fees are so we can make the best choice re service provider but this certainly got the ball rolling and made it less daunting
Colette
Dec 03,2024Everyone I spoke to from the beginning were helpful and polite. What a fantastic service . Billy did all the ground work for me to find the right respite requirements for my Mum to recover from a hip replacement.Asking all the right questions to gather the necessary information for Us. Thankyou all so much an absolute great support service that I would highly recommend:)
roeybird
Dec 03,2024Another organisation supposed to be helping but just want your info for when you get a package
Elisabeth Ferid
Dec 02,2024Wonderful advice given with empathy, kindness and patience.
customer
Dec 02,2024Friendly manner over the phone. Clear communication applied to services provided. Understanding of needs required.
Julie
Dec 01,2024Spoke to a lovely lady named Karen. She was so helpful, reassuring. I had no experience with this Aged care package and Karen was able to answer all my questions. The provider that was recommended to us was just as helpful too. Thank you
Margaret willoughby
Nov 30,2024Very helpful and guided me through the process that I needed
Erika Symmons
Nov 30,2024After the provider completed the assessment with my dad Katie phoned to ask how the appointment went and if I had any other questions. This was another example of excellent customer service. We have been so happy with CareAbout and have signed up with the provider CareAbout recommended for dad. Within 8 days of first contacting CareAbout we have services already organized for dad. Thanks again to the amazing team at Care about.
customer
Nov 29,2024gave good guidance yet to be tested
Office 207, 28 Riddell Parade, 3185, Elsternwick, AU
https://www.careabout.com.au
Andrea
Dec 07,2024I have been at my wits end trying to organise a home care provider for my parents. Rishi at CareAbout made the process seamless. He genuinely listened to our needs, then made suggestions that complimented our needs, and even set up a meeting for us. I couldn't speak more highly of his manner - he was so well informed and helpful - he actually sounded like he cared.