CareAbout
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About CareAbout
Who we are?
CareAbout is Australia’s Leading Home Care placement service, providing provider connection services for over 7+ years. Through our heartfelt support, we’ve built the trust of 120,000+ families Australia-wide and counting.
What does CareAbout do?
We help you find a quality Home Care Package provider or Nursing Home that matches your care needs across Australia. Saving you hours of time researching and finding a provider.
Contact Us
Speak to a care expert on 13 13 00 and find a way through the maze of Aged Care. Visit our website - Careabout.com.au
Helpful Information
What is My Aged Care? Home Care Packages Home Care Package Levels Aged Care Homes
Reviews 722
Bronwyn Spencer
Dec 27,2024CareAbout we’re excellent.Everyone I spoke with within the organisation was very professional.
JOHN AND JANICE B
Dec 27,2024Very happy with our initial meeting. Are looking forward to the appointment with the recommended provider next month.
Solar searcher
Dec 26,2024very caring and helpful staff
customerDawn
Dec 26,2024Very Friendly easy to understand
Lyn Wynn
Dec 25,2024Very helpfull,with explaining how the system works.
Judy Melchers
Dec 25,2024Easy to talk to. I felt my questions were answered.
Ian McInnes
Dec 25,2024i found it very hard to understand the staff that you employ on the phone . i am not racist but it was difficult to understand what they were saying . when i asked the m to do something they didnt understand what i was saying either .
Lasttix
Dec 24,2024I had no idea how to start with a care package that I had been approved for. The lady on the phone explained everything so simply to me.. and was so patient and what I didnt understand she respected and answered my questions well with a lot of patience.
Kim Mirah
Dec 24,2024Excellent customer service which is hard to find these days. Staff member very knowledgeable and supportive too.
Michelle Gibson
Dec 21,2024The very quick response I received was excellent. Rishi was very efficient at arranging a Provider for us very quickly and easily. It made it so stress free with not knowing where to start. It was much appreciated to have it done for me.
customer
Dec 21,2024Clear advice in a timely manner
customer
Dec 20,2024Prompt response, knowledgeable and friendly.
Susan Joanne Steel
Dec 20,2024They responded to my online enquiry promptly and provided me with a lot of information, explaining things well and provided me with solutions
Lyna
Dec 20,2024The information.and customer service I received was useful and concise. The operator answered.my questions and allowed me time to make choices about the services provided . The quote for services was speedy and precise. Having had no previous experience in this area I felt well supported and informed.
Ricky Newman
Dec 19,2024Careabout made the experience almost effortless. Service was quick & precise. All staff I spoke to were helpful and understanding. Great to get follow through with service as well.
Steve Ellenbrook
Dec 18,2024Was very good, very helpful, Karen went out of her way to please me and I appreciated her guidance
Kristy Wildy
Dec 18,2024Informed staff able to help quickly with my request. Good follow up.
customer
Dec 18,2024YOU GIVE A HELP TO FIND PROVIDER AND IT WAS VERY FAST THANK YOU
Tjannarra
Dec 17,2024Careabout very quickly put me in touch with my new provider. No long drawn out process, it all happened within a matter of hours. Best of all ... is the calibre of our new local provider! Extremely happy! Thank you Careabout.
Office 207, 28 Riddell Parade, 3185, Elsternwick, AU
https://www.careabout.com.au
Rosanna Nelson
Dec 28,2024The nurse is fine, the physio is fine and the podiatrist is fine. As for receiving orders placed, I'm afraid TEMU is more reliable. I had to send for dressings which arrived today { 5 days ] after order sent. Not happy.