About CareAbout
Who we are?
CareAbout is Australia’s Leading Home Care placement service, providing provider connection services for over 7+ years. Through our heartfelt support, we’ve built the trust of 120,000+ families Australia-wide and counting.
What does CareAbout do?
We help you find a quality Home Care Package provider or Nursing Home that matches your care needs across Australia. Saving you hours of time researching and finding a provider.
Contact Us
Speak to a care expert on 13 13 00 and find a way through the maze of Aged Care. Visit our website - Careabout.com.au
Helpful Information
What is My Aged Care? Home Care Packages Home Care Package Levels Aged Care Homes
Just I’m having so much trouble understanding what I’m supposed to do. Spent nearly all day on the phone trying to organise a provider, which seems almost impossible
Very helpful. Explained items thoroughly
So far I'm pleased with guidance
Staff was very helpfull and friendly
I had my questions answered and they were helpful 😊
Unbelievable quick professional and accurate straight to the point response to my call for help! Well done!
MADE ME FEEL AT EASE, EVERY THING WAS EXPLAINED TO ME SO THAT i KNOW WHAT TO DO. THANK YOU FOR YOUR SUPPORT AND ADVICE, YOU ARE DOING A GREAT JOB
very caring people to help with my enquires, it didnt solve my problem, but listened and hopefully headed me in the right direction thanks
They were very helpful and sue could not do enough for us great company
Care Advisor Sue Johns was most helpful, patient and understanding. She displayed insight into my needs, gave appropriate and professional advice and treated me with respect. WELL DONE.
unfortunately i am more confused than before i rang.
Pleasant but couldn't help as I didn't have enough information i will try again when I get it all together
Very good communication and response was quick also
Happy with service offered and the companies suggested. Have not made a decision yet though.
Karen was amazing and showed so much empathy and understanding with regards to how daunting the process is
They took all the worry and work away and made the process simple and straight forward.thank you very much
Helpful information I needed.
What an amazing service. I received a call within 2 minutes of my query. This service gave me the information that I needed and saved me not only time but the stress of doing the leg work!
Aug 24 - I can now update my experience and say it wasn't worth the effort. None of the referred providers would honour the government guidelines, so I would not commit to any of them. When I phoned CareAbout back about this they didn't want to know.... May24 -The people I dealt with were very helpful. I have been referred on, but as yet do not know if that will work for me.
Justine Russell
Jun 11,2024Everyone i have spoken to have been very caring and helpful, making my navigation of this difficult time much easier.