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Careline365 supply personal alarms to those within the UK who are vulnerable or elderly.
We are acutely aware of the challenges faced by older people. As the years advance, health issues can mean that day to day tasks become more difficult. Sometimes this can mean giving up on the idea of living independently altogether. We believe that this doesn’t have to be the way.
Our mission is to help as many people as possible live safe and enjoyable later lives. That’s why we strive to offer our service for the best possible price. We also like to keep things simple. Technology need not be confusing or scary – it can have a huge positive impact on the lives of older people.
Reviews 896
Michael
Feb 02,2025As an 87 year old man living alone and having just come out of hospital following hip repair surgery, I invested in a Careline unit for my family's peace of mind and mine. At the company's request, I carried out a test yesterday and was very pleased with the clarity of the device and the result. I am satisfied that I have made a very sensible purchase.
Angela
Feb 02,2025Janette was friendly and efficient. She helped us understand how the devices would work, as well as details of installation and set up.
Alison Moir
Feb 02,2025Great service from ringing to enquiry to setting up.. Fast delivery and easy set up.
Paolo Petrozzi
Feb 02,2025Very prompt delivery. Understood our change in requirements.
Stuart CURWEN
Feb 02,2025Unfortunately the equipment wasn't suitable for my needs. I explained my reasons and Careline were really helpful in handling the return. They arranged a free collection and it couldn't have been smoother. I would recommend them without hesitation. I should add that is is important to ensure the equipment is suitable for your needs. In my case it wasn't as the 'fall detector' would have been too sensitive for my needs.
super carol
Feb 02,2025A very pleasant experience over the phone Samuel was very knowledgeable about the products Answered all my questions , I bought the new watch fall phone for my husband
Colin Morgan
Feb 01,2025Great service, arrived very quickly, easy to set up and simple to use. Helpful staff when conducting the test once set up.
Janet
Jan 31,2025Today, 31st January, I received my new wrist alarm. I have experienced nothing but efficiency, kindness and professionalism since receiving my Careline alarm system. Nadine kindly talk me through setting up my new alarm.
Karen Blake
Jan 30,2025Helpful friendly team, spoke to Jeanette and Samuel initially to set up alarm and account for my mum, had no problems at all. When setting up the box and pendant I also spoke to other members of staff all very helpful and efficient!
Rachael
Jan 30,2025The lady I spoke to on the phone was very friendly, patient and calm. She explained everything really clearly and made me feel reassured, which is particularly important as I am a Detective Inspector.
Brian
Jan 30,2025Telephone help and speed of delivery
Joseph
Jan 30,2025It was necessary to switch from my previous supplier as the copper wire system had been replaced by a digital system. I received a clear explanation and trouble-free conversion. The new kit arrived, as promised, the following day.
Mrs J Hamilton
Jan 30,2025Really pleased at the easy and quick response. Arrived next day, put together and working. My family can breathe a sigh of relief.
SR
Jan 30,2025Chloe explained everything clearly and was very friendly , helpful and efficient.
Shabir Ahmed
Jan 30,2025Absolutely first class service makes me feel more relaxed. Caroline have improved quality of my life for that I’m grateful much much appreciated. I would highly recommend it to family and friends. They are very amazing people. Wish I knew about it sooner.
Miss Katherine Robinson
Jan 29,2025I would like to thank Sam and Jeanette for their excellent and efficient customer service and clear responses to my enquiries and questions about your products. I have now placed an order for your pendant and look forward to trying it out with Mum!
Nicola Higgs
Jan 29,2025Today I was helped through my In Laws options to get the right alarm system for there needs by a lovely lady called Janette. Janette was very kind,patient and explained everything very clearly. Janette really put my mind at rest this was a really good option for my elderly in laws,she called me back personally to handle my case so I wasn’t passed from pillar to post-so helpful. A really friendly delightful lady. Thank you Janette.
Mr. stephen brooks
Jan 29,2025So happy we chose this company for my aunty .sailed through the paperwork .all the staff on checking the alarm were so kind and helpful .my aunty now feels safer when alone .delivered the next day it was simple to set up would definitely recommend
Roderick Plumb
Jan 29,2025Waited 25 minutes for someone to answer my call became tired of waiting and hung! If this is an example of their care line service it worries me that they will be there in an emergency?
42 Barnard Rd,Bowthorpe Employment Area, NR5 9JB, Norwich, GB
https://www.careline.co.uk
BLANCHE ALLEN
Feb 02,2025Lovely service and super helpful.