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Reviews 746
Matt
Nov 07,2023We had an issue - the member of staff sorted it for us. She was kind & understood the issue. A really great customer experience.
Bob Miles
Nov 05,2023I recently phoned Chess with a query, the call was taken by Kerry Ann who patiently explained everything and things were soon sorted out. I was very impressed by the service I received. Well done Chess and especially Kerry Ann.
David
Nov 03,2023Chess ICT are a key supplier to our business and have been for many years. Ian McEvoy is one of the 3rd line senior engineers I work with, and I have to say he is excellent. Very knowledgeable. Always keeps me in the know with clear explanations and has always been able to solve the most complex of problems with absolute professionalism. A great asset to Chess. Thanks for your help! David
Anthony Gedge
Nov 02,2023Christopher Smith, Was very helpful, efficient and patient, I can’t recommend him highly enough
Mrs G Taylor
Nov 01,2023High Beech Riding School - Martin Cosgrove has installed our new cloud voice telephone system and has done an amazing job of getting everything set up and personalised for our use. He has answered all our questions and given us total peace of mind that our new service will be a benefit to our business. Superb customer service - highly recommend!
Marc
Nov 01,2023Spoke with Khalida, Was very helpful in making a change to account and talking me through and setting up my online portal. Brilliant service was given and greatly appreciated for first thing in the morning too.
Jean Crowl
Oct 31,2023Chris the engineer was very help he installed Wi-Fi new phones a help setting up and checking every thing was working he gave tutorial to all staff that need it and was very helpful in making staff feel comfortable and confident with what we had to do to operate the system
Lauren G
Oct 31,2023Michael Naughton - Great service.
Steve Hallam
Oct 27,2023Ricky took the time to understand the reason for my query, and was as helpful as he could be at finding the information that I needed.
Clare Tate
Oct 27,2023The speed and response which resolved my phone line issue was superb
Ms Rebecca Owen
Oct 25,2023great service
Brigstock Pharmacy BP
Oct 25,2023BRIGSTOCK PHARMACY- WEHAVE HAD MARTIN COSGROVE INSTALLING OUR NEW CLOUD VOICE PHONE SYSTEM. He was very professional and explained how to use the service.
Ian Milling
Oct 24,2023Chris was pleasant, friendly and knowledgeable. Set up our new office phones with ease and no interruptions.
disappointed
Oct 24,2023Dealt promptly with problems with call divert. dealt with By Kerry Ann Farmer-Tomblin
Belvoir Luton
Oct 24,2023Belvoir Luton We have had Martin Cosgrove our new VOIP systems. Very helpful, polite, and knowledgable of the work and systems. Would recommend the services provided.
Paul Sloman
Oct 24,2023Holy christ leave me alone! Left a review three months ago explaining how I haven't even been in the country for 8.5 years, let alone working for the company you had the contract with. I have no idea why you're using an email account to chase when that wasn't anything to do with the company. Since the review you've sent 4 spam emails and 5 payment chases! LEAVE ME THE F*&$ ALONE! Remove all references to purplesheep.co.uk from your systems. If you send even a single email to that address from this day forward I'll do everything I can to screw with your company out of pure spite! Anyone thinking of engaging with Chess should run for the hills!
Tim Comer
Oct 18,2023Hi, we've had our phone system & broadband updated by Chris Smith from Chess. The job was completed a head of time in a very pleasant & informative way. Chris demonstrated the new system & how it works with all the new features, we are very pleased with the new system. Thank you Chris.
Lindenandcoantique
Oct 18,2023Linden and co antiques We have had Martin Cosgrove installing our new broadband and cloud voice telephone system. Very good job and excellent service. We highly recommend!!
customer
Oct 18,2023The Engineer to my call straight away. everything was explained. Even had a couple of follow up calls to ensure the fix remained. Good job.
Lindsay Wood
Nov 07,2023Michael Fenton was extremely helpful in sorting out my technical issues. He called me back when he said he would & made sure my issue was sorted out promptly so I could finish my tasks for the day. Thank you! 😊