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Faster, Fairer Full Fibre Broadband
Get the quickest, most reliable broadband technology straight to your home at a fair price.
Connect Fibre uses only the latest full fibre technology to provide the fastest and most reliable Hyperfast internet to communities. Get Connect Fibre
All packages include:
- Same download AND upload speeds
- UNLIMITED usage
- NO mid-contract price increases
- Wi-Fi 6 routers
- FREE expert installation
- Amazing UK customer support
Why Full Fibre is Faster
Other providers give you Fibre to the Cabinet (FTTC). That means the faster fibre optic cables only go to a box on the street. Older, slower copper cables then take the connection the rest of the way.
ADSL technology only uses older Victorian copper cables.
Our full fibre service brings flawless fibre optic speeds right into your home.
Amplify your Wi-Fi
All our packages are powered by the latest Wi-Fi 6 technology. Get greater speed, range, and capacity than ever.
Connect Mesh Wi-Fi 6 for your whole home. No more dead spots.
No more dead spots. Experience super-responsive, seamless, ultrafast Wi-Fi 6 in every corner of your home. Add Connect Mesh for just £8 a month.
Features:
- UK's best Wi-Fi guarantee
- 50Mbps in every room or your money back
- Easy setup and control
More on Wi-Fi 6
Reviews 794
Andy Pollock
Jun 15,2024I was having problems connecting a new printer to the WiFi so Falon was in the street fixing a wire to a pole and I went out and asked him about it. He kindly said he would come and help when he had finished what he was doing , which he did and he sorted the problem . He was extremely polite and I particularly appreciated him giving up his time on a Saturday. I must say all fibre connect staff have been great
Miss Kerry Lloyd
Jun 14,2024Only just had this installed today but I have to say the engineer Falon was absolutely fantastic so polite and talked us through everything was so helpful and such a lovely guy he is a credit to your company
Jamie
Jun 14,2024Good when it works. Terrible when you need support. I a getting close to the end of my 18 month contract. At the start support were quick to answer calls. They would call straight back if an email was sent. They would follow up calls to see how support tickets were progressing. It used to feel like quality personal support. Sadly now emails get replied to once a day, maybe 2 if you are lucky. I spent 28 minutes waiting for the call to be answered this morning, gave up after 15 mins yesterday. I am 3 days into a problem. Day one, please reboot your router, replied to say i had but problem remains. Day 2 they said factory reset your router, replied to say i had, they said when should i call you, replied with a time. No call, and i couldn't get through to support and gave up after 15 mins. Day 3 waited 28 mins and got through to support, who updated my ticket to say troubleshooting complete and now passed to second line. You can make your own mind up if you think that is service you would be happy with. After 17 months my verdict is that i won't be renewing next month, which is a shame as when it works its good.
Consumer
Jun 13,2024Extremely polite and efficient. Very happy with the help I received
Philip
Jun 13,2024Instant answer which is refreshing
Mrs Lorraine White
Jun 12,2024Great staff really helpful
David Taylor
Jun 12,2024Ordered this product as soon as available at a good price and no incontract price rises. Comms have been good throughout. Engineer arrived on time, was approachable and friendly leaving no mess and taking shoes off when coming inside without any request needed. As part of the install I ordered the 3 mesh Linksys nodes and these were all set up for me too. Later on I received a phone call to ensure everything had gone OK. Fantastic service. I understand these are one of the smaller providers on the market please don't drop these standards as you grow.
Neil Woolford
Jun 11,2024Clear straight forward advice and instructions very patient and helpful thanks
Johnny
Jun 11,2024Quick and efficient.
Claire Johnson
Jun 10,2024We started with Fibre Connect last Monday and cancelled the contract that Wednesday (3 days later) no signal, lack of help, all the customer services could do was blame their engineers for not doing a proper connection. Our broadband signal was as low as 11mb and didn't go above 30 at best. We went back to our provider and our signal is now 60 mb. Still trying to get our router etc collected though. I just want to forget our time with this company.
Mr Andy Donnelly
Jun 10,2024So far so good, although we're not installed yet all interactions with connect have been good.
Miss Roberts
Jun 08,2024Steph in the customer services department is as a credit to this company, she has sorted out a problem that I’ve been having for 5 days in a matter of an hour today and she is very patient and calm. Great customer service :)
CS
Jun 08,2024The signal is a bit hit and miss
Robert
Jun 07,2024The fitter turned up on time and was very professional. Connected and up and running in a couple of hours!
Claire Louth
Jun 07,2024Fantastic help from Tosin. Quick to set up. No hassle Emails to keep me updated Free install from professionals which puts my mind at rest Just waiting install Thank you
Garry Cousins
Jun 07,2024Sophie was very polite and professional. The service from Connect fibre has always been great and they have always done whatever they can to ensure they can provision and effectively deliver their service.
Theresa
Jun 06,2024Very knowledgeable advisor who dealt with my questions professionally and with patience. Thank you.
Sam Sakizcioglu
Jun 06,2024Ace was Ace.. literally He took the time to call me at 8pm even though his finished at 7 to talk me through the set up and made the whole process a breeze. First class. I will be referring all my friend and family
RENA MCVICAR
Jun 05,2024Changing providers has been a personally anxious time for me. What saved my sanity was being kept informed at every stage and if I needed to speak to someone the advisors/customer service staff were knowledgeable, friendly and gave me the overall impression that they DIDN'T think I was an idiot! Thank you!!
Mr Bradshaw
Jun 16,2024Fantastic installation team and super service. Highly recommend these people for broadband. Speedy AF at 900Mb download and upload.