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Reviews 150
Clemens Zeh
Feb 27,2024Jeg ønsker å dele min opplevelse med Copyright Agent for å advare andre bedrifter og innholdsprodusenter om deres praksis. Nylig mottok vi et krav fra dem angående bruk av et bilde som vi lovlige hadde kjøpt lisens for gjennom Shutterstock. Til tross for at vi hadde all nødvendig dokumentasjon som bevis på vår rett til å bruke bildet, opplevde vi en utfordrende og tidkrevende prosess for å få avklart saken. Det som bekymrer meg mest, er måten Copyright Agent går frem på med slike krav. De ser ut til å sende ut krav uten tilstrekkelig forundersøkelse av den anklagedes rettigheter. Dette kan ikke bare føre til unødvendig stress og potensiell økonomisk belastning for lovlige brukere av opphavsrettsbeskyttet materiale, men det setter også spørsmålstegn ved gyldigheten av deres operasjoner. Selv om vi forstår viktigheten av å beskytte opphavsrett og støtter rettferdig kompensasjon til rettighetshavere, er det avgjørende at slike saker håndteres på en rettferdig og balansert måte. I vårt tilfelle følte vi at den umiddelbare antagelsen om skyld og mangelen på en effektiv kommunikasjonskanal for å løse misforståelser, var både urettferdig og unødvendig kompliserende. Jeg oppfordrer Copyright Agent til å revurdere sine prosedyrer for håndtering av opphavsrettskrav for å sikre at de ikke urettmessig belaster eller anklager bedrifter som opererer i god tro. Videre håper jeg at vår erfaring kan tjene som en påminnelse for alle parter om viktigheten av transparent kommunikasjon og grundig undersøkelse før slike krav fremmes. Vennligst betrakt denne anmeldelsen som konstruktiv kritikk med mål om å forbedre praksisen for håndtering av opphavsrettskrav. Det er viktig for det kreative samfunnet at rettighetshavere beskyttes, men det er like viktig at prosessen gjøres rettferdig og med rimelig tvil til fordel for den anklagede.
MB
Feb 06,2024Musste ein Nachweis für ein Bild, welches ich auf unsplash runtergeladen hatte, zeigen. Dieses hätten sie direkt kontrollieren können. Sie gaben an diesen Fotografen zu vertreten, dabei liegen die Rechte bei bei einer amerikanischen Regierungsseite, die diese Bilder alle bei unsplash kostenlos zur Verfügung stellt. Stets bemüht bei jeder Mail die 350€ zu erwähnen. Deren Aussage: "Wenn ich bei unsplash ein Bild runterlade, muss ich dieses durch eine Bildschirmaufnahme dokumentieren." Nachdem ich dieses Bild per Link von der Seite zugesendet hatte, war auf einmal alles in Ordnung. Was ist das für eine Masche? Werde es der Verbraucherzentrale melden!
Linda Rae
Jan 17,2024Scammers. Do not pay at all
JohnnyQnin Howyadoin
Jan 14,2024I'm mulling over whether or not Copyright Agent is a complete scam company or just a predatory fishing business that's legal to operate but ethically bankrupt. I'm a trusting person, but there are so many red flags with these guys, I don't even know where to begin. For me though, it started with an email from them saying we had a photo up of theres on our website. I went and checked on the photo and there was a page that was built on the platform, but not linked to our site, which the previous owner had made. I actually didn't know that a page that is not linked to the site could somehow be found on the internet but, perhaps it can. So Copyright Agent said we used their photo and we now owed them $900. After finding the non-linked page, I deleted it and ignored their email, given that so many commenters had accused them of being scammers, I figured, best to not engage. Soon after, I got another email saying basically the same thing as their initial message. I have to assume this was an automated email because they shared the now dead link to the page, without achknolege that the photo had been taken down, and the page removed. This was a bit of a red flag or me as it means they didn't take the time to check. About a week later, I got a call from a very nice sounding lady at Copyright Agent, and I chatted with her for a while. I explained my situation and said that a lot of things could happen in life, but me paying them $900, sure doesn't seem like one of them. Shortly after, I got an email from them saying she had good news, and that they were offering me a settlement for $750. The thing is, they're saying that they're working for a company called ALAMY, which also has a 1 star rating and endless comments accusing them of being scammers too... Another interesting tidbit is Alamy is selling the use of the photo for $49, but they want me to pay $750 for unknowingly using the photo without paying? There are lots of other red flags with these guys. I'm muling over the idea of a class action lawsuit against them. Looking at the comments here, it seems I might be able to get some people in on that with me.
Chris M
Jan 14,2024Scammers trying to make me pay for a picture. Not happening.
Carsten Kieffer
Dec 25,2023Vi kigger efter opskrifter på nettet og falder over en fra Mad for madelsker en helt almindelig ret. Vi laver deres ret fortæller folk det er en ret lavet på opskrift fra Mad for mad elsker. bruger deres billede. Nu forlanger de så 6000 kr. for at vi har brugt deres billede, og der stod ikke coryright. dette er en penge maskine.
Australian
Dec 19,2023I settled with them on a lesser amount than their first demand, and prepared to send them the payment. I then discovered that the account they wanted me to pay into is held in Lithuania (BIC/SWIFT: REVOLT21). Either that or give them a payment through my credit card. Why on earth would a "Danish" company hold a bank account in Lithuania? I smell a scam. Unless they provide a legitimate account in Denmark, I won't be sending them a cent. Copyright Agent have all the hallmarks of a copyright troll in eastern europe seeking to scam gullible people.
Luke
Dec 14,2023Although this is a registered business, their aggressive and scummy way of operating means this company is essentially a scam. My organization was recently targeted by Copyright Agent for an image we had purchased the rights to. It's important to note that CA is just a tech start up. While they make vague claims around legal ramifications, they are registered as a technology company and have no jurisdiction or legal power. Note some of their responses here, whinging about violators "taking food off the tables of creators" and other such nonsense. Firms with the law behind them don't need to make unhinged emotional appeals on review sites; they just get on with it. On to Copyright Agent's aggressive and scummy tactics. They use software to troll the internet for copyrighted images, then send exorbitant invoices to those they deem to be in violation. But given the number of complaints here by people using Creative Commons, licensed, and even images they took themselves, the software doesn't seem to work. In our case, they notified us through an email address seemingly picked at random that I doubt is often monitored. Then when they didn't receive a response in a week, they doubled the amount they were trying to extort from us due to "increased admin costs." As they admit in their emails, this company doesn't even have phone lines. What exactly are these admin costs?? Their wording is aggressive, meant to scare you into paying up fast under threat of legal action. As others have mentioned, if you actually are using an image you don't have the rights to, best course of action is probably to quietly remove it, don't respond to Copyright Agent, and mark their emails as spam. These days you can't swing a cat without hitting someone trying to scam you. Don't let them.
Thomas Willers-Madsen
Dec 12,2023De er så umoralske at det skrige til himmelen. Spiller politimænd i falske uniformer og skriver bøder ud i et rask væk som om de var et firma der repræsenterede ophavsretten til billeder. Efter undersøgelse hos 11 forskellige fotografer som de påstår de repræsenterer var alle 11 uforstående over for kravet. Undlad at svare dem overhoved og bloker dem som vaskeægte scammere.
Ilie
Nov 24,2023The Copyright Agent asked us to pay for an image that was royalty free on unsplash.com. They sent me 3 emails and aggressively threatened us with legal action. What a spam
Marronos
Nov 08,2023Fraud and attempted extortion.
Filiph Siitam Sandstrom
Nov 01,2023A company in the spirit of clout chasers.
Robert Evans Caters
Oct 24,2023As a media agency working with thousands of pieces of content, it's important for us to diligently and effectively pursue copyright infringements. We have worked with Copyright Agent for almost 2 years, and they have been super helpful in helping us combat infringements of our content. They are a professional team and handle claims efficiently and sensitively when needed.
John
Oct 24,2023Absolutely untrustworthy. I had a claim around a year ago and never paid it. Nothing happened. Trust the other reviews. Update: am based in Canada. They are incorrect.
gitte hansen
Oct 24,2023Jeg er taknemmelig for at jeg nu har Copyright Agent til at stå for den store opgave, med at tjekke om mine billeder er blevet uretmæssigt brugt. Det giver en god følelse at jeg nu via Copyright Agent, får "credit" for mit arbejde. Jeg sparer meget tid, når de tjekker ophavsbrud og følger op på sager. I stedet kan jeg nu koncentrere mig om det jeg brænder for, nemlig at drive min virksomhed fremad. Jeg oplever Copyright Agent som et top professionelt firma og jeg har et godt samarbejde med mine kontaktpersoner der. Jeg får fin information undervejs, der er hurtigt skred i sagerne og systemet har et meget enkelt setup. Fuld tilfredshed herfra Med venlig hilsen Gitte
Lasse
Oct 23,2023Copyright is an important part of the photo industry and it´s also protected by law. And Copyright Agent is a serious and professional company that works to help photographers and photo agencies, who make a living from their work with images and photojournalism, to protect the copyright.
Anna
Oct 23,2023Jeg har været meget glad for mit samarbejde med Copyright Agent. Super kompetente mennesker der har håndteret mine sager med alvor, og som var det deres egne. Jeg oplever desværre, at flere bruger mine billeder uden lov, og her har Copyright Agent hjulpet mig med at gøre krav på at belønne mit arbejde. Jeg kan i hvert fald anbefale dem, hvis du overvejer et samarbejde.
Anders Husa
Oct 20,2023Copyright Agent is a must-use service for any professional photographer. We could not be happier with our collaboration. The no-cure-no-pay model makes it super easy to get the needed assistance with protecting our copyright and getting paid for our work. Unlike many of the false claims by other reviewers, they are very much a serious company and not a scam. The fact that there are 90% 1-star reviews for this company is only because the copyright infringers (those who steal the photos) rate their experience as bad. Of course, it's not a positive experience to be on the receiving end of a bill after having illegally used someone else's work...
Lee
Oct 20,2023Copyright infringement has been a major problem for us and our photographers over many years, as an increasing number of individuals and businesses steal images for their websites and social media. Unlicensed images mean our photographers are not able to recoup the costs of producing the images in the first instance. Copyright Agent have diligently and professionally helped us to claim back unlicensed images, allowing our photographers to make a living from their profession.
Bruce Tupling
Feb 28,2024This company appeared sketchy from the start. I deleted and blocked them as I do with all other scammers. Here is the issue now.. I have received a letter from a law office. Curious if this is a new scam of theirs? I am in Canada and would like to talk with others that have experienced this. Note to Alamy: no need for you to put in your cents and I am not interested in hearing from you.