To leave a review you need to be logged in
Reviews 726
Luke S
Apr 22,2024Sold me a fake Apple laptop using unauthorised parts. Will be taking legal action. Avoid at all costs
LM
Dec 18,2023I purchased a renewed iMac computer from CRS-UK on Amazon UK. It was supposedly in "excellent condition" per the product listing with no visible damage up to 30cm. This was untrue as there were scratches visible from across the room. Added to this, a completely different iMac to the product listed on Amazon had been dispatched. It was of significantly lesser specifications in terms of the CPU, graphic card and cache. The keyboard, mouse and power cable were non-Apple, and there were compatibility issues with the mouse and keyboard when attempting to set up the device. It took hours upon hours to get the USB Bluetooth interface to interact with the Windows keyboard. It was a NIGHTMARE!!! CRS-UK have been unhelpful and evasive even though this is their fault that I have been shipped the wrong item, either intentionally or accidentally. They have stated the MAY refund upon the item being returned and after two teams'decision!!! It should be noted that images have been supplied to them to confirm all of this, and they have misrepresented the item listed for sale. Delivery times quoted are inordinately long, so the purchaser is elated when their goods arrive sooner; and presumably put off returning items given these timescales. It does not seem ethical or indeed legal for them to send out the wrong item and then hold a purchaser to ransom to get their full refund. However, I am seeing other purchasers both in here, Google Reviews and on Amazon who are reporting this same scenario as happening to them. It would seem time for Trading Standards to step in and take action. BAD CUSTOMER EXPERIENCE!!!!
Cedric Coquelle
Nov 30,2023J’ai acheté chez yes again via le site back market. Livraison sans clavier sans souris sans câble ! J’ai du attendre près d’une semaine pour recevoir les articles manquants sans un mot d’excuse ! J’ai reçu un clavier et une souris ( qui ne sont pas des produits Apple) de faible qualité et d’ailleurs la souris ne fonctionne pas ! Je ne recommande absolument pas cette société
Leonardo
Oct 17,2023Poor product, Mac purchased on May 24th this year and after that even some of the keys started to malfunction and peel off, also the paint on the lower left and right corners is peeling off.
Lo
Apr 11,2023Bought a MacBook Pro, came with a non working trackpad and a mediocre battery, shipping very long don't be scammed .
Matthias Planken
Mar 04,2023sehr schnelle Lieferung.Tadelloser Zustand des Artikels.danke
Nichola Creer
Mar 02,2023The service was exceptionally quick, the refurbished produc in excellent condition and it has worked as if new from the day we received.
Kevin Coughlan
Feb 27,2023Got a dell laptop (E5470) - in excellent condition, a few days earlier than expected.
Ronald Hardwick
Jan 05,2023For years my wife, who is 70, has struggled with Microsoft. I bought her a refurbished chromebook from Amazon as a Christmas present and it has transformed her laptop experience. There is no doubt the unit is good value - it's light, portable, has excellent battery life and does not have clunky Windows 10 running in the background. She uses it for photographs and streaming films and tv and it is hardly ever out of her grasp!
CH
Oct 28,2022Good and serious company
Angela Long
Sep 16,2022excellent service, with a fast delivery and secure packaging.
Rus Williamson
Sep 13,2022The product arrived ahead of scheudle, was in perfect working condition and looks brand new A fantastic way to get a quality item at a fraciton of the cost and be environmentally conscious by extending the products lifespan Battery is very adequate, but obviously not to the levels of brand new - but this is to be expected The machine is from Australia, so has a slighlty different keyboard set up in terms of a few characters - no real issue I have had the product for 2 months now, and waited to write the review
Rebecca Iles
Sep 07,2022The reconditioned MacBook Air arrived for my daughter in perfect timing today...no transport costs or customs fees to pay. The computer works perfectly and is excellent condition. Can't fault this company so far and would certainly buy from them again. Thank you!
Олексій Лисиця
Sep 03,2022great product, really new gadget condition. Works flawlessly, like new. I recommend as a seller. sorry for my "english"
Lilou
Aug 03,2022Achat de mon 1er article reconditionné : Mac book air. Je suis très contente de ce produit. En parfait état sur le plan esthétique et fonctionne parfaitement.
Thamisanqa Molepo
Jul 04,2022Bought a refurbed 2017 Apple MacBook and must say that I am very happy with my purchase. The product looks brand new, works brilliantly and all came with a reasonable price.
DAVID PALMER
Jun 13,2022Excellent service,had problem with chromebook but they sorted it out very quickly and with no fuss,easy to contact and would recommend 100%
Mr Christopher Golding
Jun 02,2022Very pleased with my refurbished Dell E7470 laptop. The word refurbished seems short on description as it looks and performs as a brand-new model. Downside? Having owned and used it for three weeks, nothing negative is apparent.
Janet Grady
May 27,2022My MacBook Air arrived promptly, in good condition and securely packaged. I’m looking forward to using the laptop.
Unit 2 Maryland Road, Tongwell, MK15 8HF, Milton Keynes, GB
http://www.crs-uk.biz
Kunde
Feb 20,2025Scheinbar versteckt sich die Firma yesagain.com hinter diesem Profil. Zumindest ist es auf deren Website verlinkt und schmückt sich mit den tollen Bewertungen hier. Schauen Sie sich mal die Bewertungen der als "Yesagain" benannten Profile auf trustpilot an. Weit entfernt von den vielen Sternen hier. Allein dieser Fakt ist ja schon hoch suspekt. Zum Grund der schlechten Bewertung: Bestellung eines Macbook im Wert von über 1500€ über refurbed.de Anfang 2024 erfolgt. Garantiefall 10/24 eingetreten. Zuerst Lügen des Händlers Yesagain über eine nachweislich nicht erfolgte Reparatur. Dann die Zustellung von zwei desolaten Austauschgeräten. Nach endlosen Diskussionen schließlich die Zusage einer Rückerstattung. Bei der letzten Rücksendung die nachweislich falsche Behauptung es wäre wegen schlechter Verpackung defekt angekommen. Stand 2/25: noch immer keine Rückerstattung. Tut Euch einen Gefallen kauft dort niemals etwas! Nachtrag: das Unternehmen hat die Bewertung löschen lassen, da sie wohl unliebsam ist. Man kann nur hoffen, dass hier auf "trust"pilot die Transparenz Vorrang hat.