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At Cruisebound, we are passionate about making cruising easy and accessible for everyone. We offer a seamless online experience that allows travelers to find and compare cruises from every major cruise line. Whether you're planning a family vacation, a romantic getaway, or a solo adventure, Cruisebound provides all the options you need to tailor your perfect cruise experience.
Comprehensive Selection: We feature a vast array of cruises from all the top cruise lines. Whether you want to explore the icy beauty of Alaska, bask in the Caribbean sun, or sail through the Mediterranean, our platform makes it easy to find cruises that match your schedule, budget, and style.
User-Friendly Experience: Booking your next cruise vacation should be straightforward and fun. With Cruisebound, you can compare prices, itineraries, and amenities from the comfort of your home, without any added fees. Our intuitive website ensures that planning your cruise is as enjoyable as the cruise itself.
Expert Guidance: Our team of cruise experts is always here to help. We understand that every traveler has unique needs and preferences, so we offer personalized support via phone, email, and live chat. Whether you need advice on choosing the right cabin or have questions about shore excursions, we're here to ensure your cruise experience is smooth and satisfying.
Cruisebound Rewards: Our loyalty program rewards you every time you book. Earn onboard credits that you can spend on special meals, spa treatments, or shore excursions. The more you cruise with us, the more you earn!
Commitment to Satisfaction: At Cruisebound, your vacation satisfaction is our top priority. We strive to provide not only the best prices but also the best service. We are always adapting and evolving to meet and exceed our customers' expectations.
With our vast selection, user-friendly platform, expert advice, rewarding loyalty program, and dedicated customer service, your perfect cruise vacation is just a few clicks away. Experience the joy of cruising with Cruisebound, where your next adventure awaits!
Reviews 138
Tanisha
Sep 02,2024I like to communicate via email. All of my emails are answered super quickly. Everyone is always kind and very professional.
Roberto Santos
Aug 31,2024The person I spoke with regarding the situation was very professional in handling what took place with Royal Caribbean Cruise. She very helpful and sympathetic with my interaction with Royal Caribbean. Everything was resolved and I look forward in the near future to do business with cruisebound. Regards, Roberto santos
customer
Aug 30,2024Excellent service
Linda
Aug 30,2024After I missed a payment deadline earlier this month, professional and competent representatives worked hard with the cruise line to have my trip reinstated. Smooth sailing all around!
K Patel
Aug 27,2024We booked for a large group with CruiseBound and they have been so helpful throughout the whole process. Special thanks to Jasmine and Cori, they were amazing. Everytime I called they promptly answered all the questions and resolved all our issues. Thank you and we will book with you guys for future cruise reservations.
customer
Aug 23,2024Loved the service
Johanna Velez
Aug 23,2024No se puede guardar los asignados o al menos no se como recuperar los me gusta
customerJennie M.
Aug 20,2024Marianne our Cruise agent called me right back to answer my questions about our trip. Marianne is professional, friendly and knowledgeable and reassures me that I can reach out to her any time. Since this is my first cruise I really appreciate all of her assistance and advice.
joanna dwight
Aug 13,2024Do not book with them!! You do not get ANY window to cancel your booking. They will keep dragging going back and forth between u and the cruise company. We booked an Alaskan cruise with them from Seattle on a Friday night for a Sunday departure because we thought a last minute trip would be fun. However, they don’t inform you during your booking you need a passport to go to Alaska and back. They provide a link to “check your identification documents” After the booking. When we realized within 15 mins of booking we needed a passport and one of the guest didnt have her passport we called to cancel but they were closed! We called first thing next morning to cancel or change and we COULD NOT!!!! We called the cruise line who said their policy is based on the cruise travel date but it was up to the travel agency (cruisebound) to refund us. But Cruisebound keeps telling us Princess wont refund us. It is a headache and pain. I highly recommend using a different site to book!!!!! There are other sites who are not going to screw you over because this ticket wouldn't have been sold a day before the cruise anyways.
Carla
Aug 11,2024I see all these glowing reviews, but unfortunately, I have not had the same experience. I sent out my email to Cruisebound since I was interested in using their services. On July 30 I received an introduction email from an agent, which I responded to right away. Did not get a response, so I sent a 2nd email on August 1st. Still no response so I sent a text on August 5th. I then received an email from the agent stating that she did not hear from me and if I was still interested. Seriously? Same August 5th I sent an email and a text response. She then responded “I will get back with you tomorrow”. Today is August 11 and I still have not received a response. I was getting frustrated until I realized, this is MY money, therefore I will take my business somewhere else. Thank you cruise bound
Lola
Aug 10,2024Marianne has been so helpful to me over the years with changes that have been needed to be made to my booking. She always responds promptly and has been such a great help! Very professional with a personal touch! Thank you Marianne!
Cherie Rogers
Aug 09,2024The agent want above and beyond to fix a issue I had with my reservation!! They fixed it I got cruise credit and a upgrade room. I also got the difference in Fare refunded. I would not hesitate to book again. She was so friendly and helpful I could here the cheerfulness though the chat!!
Stephen holmes
Aug 06,2024The operator that I had really helped me out alot She took her time and helped me with my problem and I was able to upgrade.
Deborah Russell
Jul 26,2024I dealt with Jasmine. I’m very pleased with the service
Paula Samuel customer
Jul 24,2024This company is great!!
Robert
Jul 22,2024Great response time for my mistake
Sheri Lydick
Jul 22,2024Cruisebound has fantastic customer service! They really care about their customers and work hard to ensure customer satisfaction. One example I can provide is that I booked my cruise directly through Cruisebound before I realized that my credit card company had additional cruise benefits if I had booked directly through the credit card travel portal. I contacted Cruisebound and they went above and beyond to get these additional benefits applied to my existing reservation with them. Amazing company! In addition, everyone I spoke with at Cruisebound was just so pleasant and helpful...in particular Francine! She is fantastic! I highly recommend using Cruisebound to book your cruise trips!
Mario
Jul 15,2024They got professional people working . They explain everything step-by-step to understand and how to have a safe trip with the family . Thanks in special to agent Liz .
Miryan M
Jul 11,2024I would be careful that you are getting an agent that knows cruise line polices and not just trying to get a sale. We are a family of 5 so we called to ensure that we could get connecting staterooms as I have three young children. Spoke to the agent who booked them for us, we did have to pay a bit more than we budgeted because she said she had to reserve two 3 occupancy rooms to guarantee connecting rooms. Less than a week before the trip we checked in and realized one of our rooms had been switched and the kids are now on a completely separate deck! I called and was told there was nothing that can be done because both rooms were booked in a three person occupancy and Carnival's policy is to switch it since we were only a party of 5 not 6. Now we are being told the ship is at capacity and there is nothing that can be done! I have escalated through Cruisebound but they seem they just want to apologize and move on, of course they already got their money so they don't care. They are saying they have no record of how our booking took place even though it had to be via phone because you would not be able to book a 3 occupancy room for just two people via the website since it selects rooms based on your party size. Cruisebound is not taking any responsibility for violating or bypassing cruise line policies and just going through the motions of "trying to help" without acknowledging thier mistake in booking our rooms. I will update if this gets any resolution. Otherwise this will be my first only and last time booking with them Update post Cruise… unfortunately the room situation was not able to be resolved after escalation but Cruisebound did provide some on board credits and acknowledged the rooms were not properly linked causing a mix up.
Quyen Nguyen
Sep 03,2024Excellent service and helpful. I am so happy when her helps.