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Cruise.com was established in 1998 and offers a full range of cruises worldwide. We are available 24/7 at 888-333-3116. Our agents all have extensive experience in the cruise industry and can help travelers in booking all cruises from three day Bahamas cruises to 100+ day world voyages.
A variety of tools are available on www.cruise.com including comprehensive itineraries, ship information, cruise videos and virtual lectures to aid in planning your cruise vacation.
Cruise.com is in receipt of a number of awards including Norwegian Cruise Line’s Elite President’s Travel Partner of the Year, Royal Caribbean's ‘Online Agency of the Year’ by Royal Caribbean Cruise Lines, ‘Partner of the Year’ Eastern Region by Carnival Cruise Line, MSC Cruise's 'Online Agency of the Year', and Vacation.com ‘Travel Agency of the Year’.
Reviews 292
Bob Dunlap
Mar 21,2015Sheri Portalatin was outstanding. She provided professional and timely assistance to find the best price for our cruise.
Michael L
Mar 21,2015I have booked over 15 cruises over the past decade with cruise.com. Years ago, I would have given them 5 stars for excellent service and excellent pricing. Now I feel the excellent service and patience ends after the initial purchase. The pricing is pretty much the same as what the cruse line offers, but sometimes with a bottle of wine or $50-100 credit as a perk. It seems pretty much a hit or miss, based on the specific travel agent you work with. Many times I needed help with pre- or post- cruise planning. But they route those discussion to a separate team of people, who have NEVER been helpful. To me, in the end, it is a decision.... Do I want the bottle of wine? Or do I want full control over my reservation going directly through the cruise line?
ESTHER MACLEAN
Mar 21,2015I have booked many cruises with cruise.com and each booking has been handled in an excellent manner. I will continue to book with them and feel that I am getting the best prices at this site as well as service.
Cheryl Talovera
Mar 21,2015I love the way Mimi helped me get started on booking my cruise she walked through all the steps answered all my questions looked for any specials she the best
TIMOTHY STEWART
Mar 21,2015The price for this cruise was reasonable and the booking process was smooth except that we were told the dining option we wanted was not available. Would have thought that traditional seating would be available 7mos out.
Douglas Ward
Mar 21,2015I've been using Cruise.com for about 15 years. I use Penny Stone, who is always professional, knowledgeable, and cordial. She knows me and treats me well. I have booked as many as 5 cruises with her at one time. My best Penny Stone story is when I was actually on a cruise, working with the cruise line future cruises rep, and we called Penny from the ship to get her help sorting everything out with the 5 cruises!
Michael McDermott
Mar 21,2015Cruise.com always has best price, knowledgeable employees, is responsive and a pleasure to work with. In particular Valora Conniff knows her stuff completely and is always a help. We have referred many people to her and they are always as pleased as we are.
Sheri Copeland
Mar 21,2015I had a very bad experience booking a Costa cruise through this company. Their website showed a cruise and listed 'available bonus offers' for that specific cruise on every page of the booking process. In those offers was a 'costa special beverage package'. We booked 2 days before the cruise and when we arrived in Rome to board the ship there was much confusion as they did not have details of our booking, we waited a long time and eventually they came and said they had found some details but not everything, we were then told we had booked a cabin that we had not selected, then we were told that there was no beverage package on the booking. When we went to dinner on the first night we were told that they had not received our dining request. Basically these types of issues went on throughout our entire cruise. I blame a lot of this on the incompetance of Costa (and would never cruise again with them either) but the beverage package issue is completely to do with Cruise.com. I spent much time emailing back and forth with this company, while still trying to enjoy my holiday, but they were not very helpful and did not honour the beverage package.
Flora Phillips
Mar 21,2015Anazing price!!! So easy to book and agents were wonderful.
Rick Jarvis
Mar 21,2015It was all very easy and Mary Ann was very helpful in making suggestions to make our cruise more enjoyable. I didn't know it would be as smooth as it was.
Company Name Diahan Scientific NA inc
Mar 21,2015The service of Cruise.com is very good with great offers.
Rod Mitchell
Mar 21,2015Cruise.com is the one and only place to book your cruise. The staff there is knowledgable, helpful and always friendly. Their prices are more than competetive and we've never regretted using them to book all of our cruises. We'll certainly use them again in the future.
K. Leung
Mar 21,2015Booked a Bermuda cruise with Royal Caribbean through cruise.com for the first time. The booking transaction went into limbo after all the credit card info was entered so I nervously called up the reps. Got Susan Sandell on the phone and she not only eased my concerns and assured me that the transaction most likely did not go through but she also put the cabin on hold for 24 hours so that I can lock in the rates and the cabin that I wanted. From then on, she handled everything for me including recording the trip with my Crown and Anchor acct, reminding me that the remainder of the payment is due, and requesting a price adjustment twice when the cabins went on sale later on. I took off 1 star as they are missing an IT Dept to assist with situations such as mine. It is quite nerve racking when the payment transaction went in limbo and there's no one to assist. Being able to reach the sale reps is ok but I still don't know what happened to that transaction and why was it stuck.
Victor and Michelle Vera
Mar 21,2015I always book my cruises with cruise.com. They have the best prices and added deals to go along with the service. I know I will be taken care of and have the best price out there. Free gratuities are always a plus for us.
Frances Carrara
Mar 21,2015We have booked 10 cruises with Cruise.Com and are very, very satisfied with them. There staff is very friendly and very helpful, they are very professional and we cannot say enough good things about how they have treated us and helped us with our cruises. We vacation in Florida for the winter and on the way home we always take a cruise and we always call Cruise.Com to help us with our cruising plans. My husband and I would recommend them to anyone who is planning on taking a cruise. Thanks again Cruise.Com
Migdalia Williams
Mar 21,2015great rates for cruises. I book all my cruises through cruise.com
Jennifer from Tampa, Florida
Mar 21,2015Our agent Victoria was patient, informative and came up with an even better deal than was advertised on the website.
Doreen Palmisano
Mar 21,2015I shop the cruise I am interested in and find that cruise.com usually can meet, and in most cases, beat the prices I peruse. I book almost all my cruises with them. I have a good relationship with the Agent, have no problems dealing with customer service, and they carefully explain all the pricing and offer any other deals that may be of interest. Give them a try.
Alex Kuscht
Mar 21,2015Answered all my questions. Fast and efficient
Stevan Uhl
Mar 21,2015We have used Cruise.com on several occasions and they are great! Their app is easy to use and I really like their web site. Highly recommend Cruise.com.