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Cruise.com was established in 1998 and offers a full range of cruises worldwide. We are available 24/7 at 888-333-3116. Our agents all have extensive experience in the cruise industry and can help travelers in booking all cruises from three day Bahamas cruises to 100+ day world voyages.
A variety of tools are available on www.cruise.com including comprehensive itineraries, ship information, cruise videos and virtual lectures to aid in planning your cruise vacation.
Cruise.com is in receipt of a number of awards including Norwegian Cruise Line’s Elite President’s Travel Partner of the Year, Royal Caribbean's ‘Online Agency of the Year’ by Royal Caribbean Cruise Lines, ‘Partner of the Year’ Eastern Region by Carnival Cruise Line, MSC Cruise's 'Online Agency of the Year', and Vacation.com ‘Travel Agency of the Year’.
Reviews 292
Debra Pittner
Mar 21,2015Very reliable, easy to work with travel agency. I probably book 3-4 cruises a year with them. Documents are always righ on target, all info included as promised. I highly recommend them!
Bing Lindstrom
Mar 21,2015great service team.
Richard Zeisel
Mar 21,2015Very knowledgable but more than that, she has excellent people skills. I was made to feel like I was her only priority and that she personally cared about my needs. Great agent!
Jeanne and Eugene Dangelo
Mar 21,2015What made cruise.com even better for me was their 24/7 phone availability. And customer service was terrific...especially helpful.
Donna Tumulty
Mar 21,2015I always deal with cruise.com - I love that you can talk to a knowledgeable representative or just email any and all questions/concerns. Their prices can't be beat especially when they throw in free gratuities and sometimes free on board spending as a thank you - they are the BEST!!
Makoto KOBAYAKAWA
Mar 21,2015Staff was very kindly to my requests on telephone despite of my bad english speaking.
Kai Chan
Mar 21,2015I've been using cruise.com for our annual cruises since 2009; some years we do 2 cruises. They have the best deals and are very helpful with multi-room bookings. All our bookings have gone smoothly and we have never had any problems.
George Smith
Mar 21,2015We have booked 8 or 9 cruises with Cruise.com and have not experienced any problems with them or their services. They have been our "Go To" agent for several years now.
L. Perry
Mar 21,2015We are repeat customers with Cruise.com. We can always look forward to fast, thorough and efficient service. The prices are great too!
Philip Feld
Mar 21,2015We have been working with Sharon Smith at Cruise.com for all of our cruise bookings/issues for over 10 years. In all that time we have received nothing but the greatest possible, individual service. She is a joy to work with
Philip Ryan
Mar 21,2015Excellent customer service. Simple and to the point.
Seleka Williams
Mar 21,2015I've talked w/ other cruise ship companies. Cruise. Com did it best. I was impressed that they knew every cruise line better than anyone.
donna roth
Mar 21,2015Just booked a cruise. We have been on several cruises with Norwegian Cruise LIne and love them. They were helpful and very knowledgeable with their information. Keeping my fingers crossed everything goes well.
NANCY LABANON
Mar 21,2015The rep seemed very helpful with planning our vacation. My only concern is that I received a couple confirmations and not one was the same as the others. I do hope to get it straightened out, I'm just afraid the OBC will be decreased as in one of the confirmations. $200 on one, and only $50 on the other!
Brian Jordan
Mar 21,2015I had booked a cruise on February 26, 2015 for a 7-day excursion at the end of August 2015 out of Baltimore. For last minute financial reasons, I will not be able to go on this excursion. I tried to cancel the set cruise, but was told I would "lose my $500 deposit". Being that the excursion is a good 5 months away, why do I have to end up losing my deposit? I have done some research about "Cruise.com", and I am seeing alot of complaints from previous customers.
ROBERT FRY
Mar 21,2015You gave to my wife and i a good, honest deal with great discounts and honest evaluation of our needs. Thank you
Joel Valigorsky
Mar 21,2015I have booked 7 cruises with cruise.com and they offer the best in customer service and incentives. Never disappointed!
Tommy Chin
Mar 21,2015Web site are user friendly. Never gave me any problems on my booking. Always find good deals
OSCAR MENDEZ
Mar 21,2015I did not have any problem booking the cruise trip, but the Web Page doesn't contain any information about your reservation. The Android App some content, but it can be better if you can review the status for your payments. It can be better if you can pay trough the app everything about your cruise. In other words, a little more control for the reservations. The cutomer support was great (Mail and phone).
David Burke
Mar 21,2015Retired for several years, we have taken many cruise vacations, all 14 days or longer, usually in the Spring and Fall. We do much of the research ourselves, but always work and book with Carley (extension 129) of Cruise.com. She is a delight to work with. She knows what she is doing and does it with ease, with in-depth knowledge of the cruise lines and their promotions, and all with a touch of humor and dignified humanity. The few times we have had to change cruise plans and insurance, she has cancelled and rebooked us seemingly without effort. The result: we cruise In a great cabin, at a good price, benefit from rebates and promotions, and travel when and where we desire. What could be better? We will continue tip book with Cruise.com and Carley for as long as we cruise.