Easy to get to what I wanted. Attentice assistant.
Simple and clear web site and instructions
looks like good insurance at a reasonable price.
Very pleased with my new cycle plan and very simple
Cycle plan gave me insurance options that I hadn’t even thought about and at a very competitive price. I feel totally confident that both myself and my bike are covered against all eventualities.
not a very smooth website -- you can't go back in a quote to change details so I had to try a couple of times
Open, honest and straightforward customer services agent, helpful and friendly. Easy to purchase online too, all in all, a great company to insure my very expensive Marin.
Excellent experience. Quick easy and simple to understand what is and isn't covered
Payed with easy no problems
What, with advice on lock types, best way to secure the bike and adjusting the quote to suit individual cover requirements, I consider that Cycleplan has enabled me to protect my cycling activities under all forseeable circumstances.
Quick, easy and a sensible price
Easy to get quote.
Competitevly priced no nonsense insurance. Helpful advice as regards security and cover provided
Very reasonable compared with other companies
I would not do business with this company. Everything confuses them. Avoid
Payment was easy and cost low, however I have seen that making a successful claim has been very difficult for many customers. So let's wait and see what happens if I need to claim in the future.
The person I spoke to over the phone was such a lovely, friendly, and helpful person. I didn’t catch her name but she sounded like she was either from the US or Canada. Made my policy renewal so easy and explained everything in detail for me. I’ve had so many experiences of shoddy customer service of late, from various organisations, so it was so nice to speak to an actual human being who wasn’t a complete and total robotic jobsworth. She’s fab! A credit to Cycle Plan. Thank you :)
Great cover at fair price, I would highly recommend them
Easy online quote and especially good price with the offer of 30%off. Was a no brainier to take out our cycle insurance with this company and leave previous one whom we had been with for a few years
Shane
Oct 25,2022Very easy to do, helpful staff who told me exactly what I need regarding locks for the bike.