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A dedicated bicycle transport service for cyclists offering same day collections, next day mainland UK deliveries, international shipping and dedicated cycle packaging if required.
Reviews 328
David
Dec 01,2017first time with a cycle delivery service. The Courier picked up my bike up from work at 2:30 and had clearly moved plenty of bikes before. Delivered at 8:30 the following morning, courier at other end gave me a quick bell for directions. Would use them again.
D Montague
Nov 23,2017Excellent service and great value.
Lorraine Courtman
Nov 21,2017Excellent service! Placed the order at around 10am the bike was picked up by 1pm and arrived at its destination, the Scottish Highlands, 2 days later - would recommend Cycle sent to anyone!
Adam
Nov 21,2017Excellent service, never used this company before, so it's always a gamble, insurance cover was much cheaper than the major couriers. Had a few questions, which were answered quickly by a real person, not a FAQ page. Very pleased, would use again and definitely recommend.
Robert Heath
Nov 17,2017I made inquiries of a few couriers who provided bicycle delivery and Cycle Sent were the most competitive on pricing. Their website showed clearly how the different services operated and I opted for that which included provision of a box. There were certain restrictions on when delivery of the box and collection of the bike could take place but these were taken into account and everything happened as planned. Communication was good via email and direct communication with the carrier was possible to determine timings on box delivery, collection of the boxed bike and final delivery. In short, Cycle Sent provided a first class service.
Lisa Hemmings
Nov 12,2017excellent customer service provided by Crish - couldnt have asked for better. Collection and delivery as arranged. Will use again
sarah duggan
Nov 04,2017Excellent service. Small mistake in confirmation email which was corrected immediately after a phone call. Bike was collected on time and delivered on time. Highly recommended.
Colin Wilson
Nov 03,2017Very helpful service. The team were able to accommodate multiple delivery time changes without any problems. Thanks Crish!
Tom Adams
Nov 03,2017Fast and effocient service, thoroughly recommended.
Bookbag
Nov 03,2017Great service. Used a couple of times. Bikes picked up on time etc. Recommended.
Jason G
Nov 02,2017Excellent service with good communication
Paul Tinker
Oct 20,2017Signed up to TrustPilot just so I could review CycleSent. Terrible service- do not give this company ANY OF YOUR MONEY. After paying for collection and delivery, I did not receive an email confirming my purchase for delivery. On the day of collection, I called up for an estimate of pick-up, they told me to call the courier. My collection was not on the courier's itinerary for that day. After phoning up CycleSent again, they assured me it was a "technical problem from the courier" and had organised with another courier to pick the bike up (I assume they forgot to book it in the first place). After waiting all day (I took a day off work) I called them back up at 4:30pm. They informed me that the courier had attempted to knock on the door and call me (of which I had no missed calls) and I would be charged £10 for not being able to answer the door. Asked for a refund and using another courier. Do not waste your time and money using this service.
Al Seaton
Sep 14,2017Very efficient, great service- highly recommended
Kev Wyke
Sep 14,2017Hassle free, as advertised, no fuss service
Russell
Sep 07,2017Brilliant service delivered box on the Wednesday picked up box on the Thursday and delivered to Inverness from Yorkshire on the Friday.
Steve Harper
Sep 02,2017I can only imagine that the 5 star reviews are made up. This lot either couldn't or couldn't be bothered to organise a p___up in a brewery. I note they've changed their company entity at least once in recent years, presumably because they jerked off their previous customers as much as they have me. I wouldn't trust them with anything, particularly not my bikes.
Dale Lightfoot
Sep 02,2017Very good company to deal with, would definitely use them again
Jonathan Whiteley
Sep 01,2017Excellent service, very pleased
Gill Hale
Jul 27,2017Next day delivery as advertised. Bike was picked up and delivered promptly. I would use this service again.
Maša Remškar
Dec 01,2017Everything went well, timely pickup and next day delivery all the way across the country! I'm pleased.