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Reviews 873
Tiffany Correll
Nov 15,2023Brianna did an outstanding job working with IDGroup finding the perfect office space. She was very responsive with extreme patience. Very polite and efficient in her work ethic. Thank you for your assistance and IDGroup will be continuing to do business with the company.
Danielle Williams
Nov 14,2023Char was super helpful and communicated with me about next steps. Overall, process was easy.
Marc Weinstein
Nov 14,2023Brianna was responsive, answered all of my questions, got my quote to me immediately, and followed up with me without having to reach out. Exactly the kind of service I was looking for. Having just started the service, I don't have any comments yet on Davinci, but I am optimistic after my experience with Brianna.
Dan Drapeau
Nov 08,2023I was provided with insightful help that made it an easy decision for me to use Davinci for virtual address services.
Terris Foley
Nov 07,2023Briana, was very knowledgable and answered my questions without hesitation. It was a pleasent experience overall.
Dream Vision Realty
Nov 04,2023I worked with GiGi and Charlyn Harmon regarding setting up my new business addresses both of these ladies were incredible. Thanks so very much. Edward
Nicole Sabbat
Nov 04,2023Everything was smooth and efficient
Olaf
Nov 03,2023I keep getting the same automated message from the email address I am supposed to send my IDs to saying that I should send my IDs. I have now sent them several times. I emailed other different davinci addresses explaining the problem including sales and support and nothing was solved over the past two weeks other than you taking my money.
Shawn Kim
Nov 01,2023wasnt able to resolve my issues. I was misinformed before signing up.
Alliance G Park
Nov 01,2023Quick response and resolution to our inquiry; Aiden was polite, efficient and very helpful
Kevin Tran
Nov 01,2023Online notary service is horrible. Never have any live agents despite saying so. The notarize service and website were confusing. My online account registration was confusing as well.
Emmanuel Olawale
Oct 31,2023The representative provided helpful information and was very responsive.
PRECIOUS MICHAEL
Oct 28,2023Over all, the company is very helpful in coordinating everything we need to succeed.
Richard Rivera
Oct 27,2023I think this a great opportunity to be in a professional setting. I look forward to my journey.
Kaneisha Neustadter
Oct 26,2023I’m so disappointed, I’ve had Davinci’s services for awhile and they’ve always been very professional and friendly. Not so much anymore, after waiting around for 8+ hours for a callback that was supposed to be right away I decided to call back, only to get no answer, left a voicemail, called again and finally was able to speak briefly with my account manager Mary before she placed me on hold and then transferred me to customer service without any warning or explanation. I have 2 companies that I use Davinci’s services for, you’d think they’d appreciate and treat me with more decency. Not to mention the reason for my call was because my monthly service charge increased and no one notified me at all, customer service confirmed an email was never sent unfortunately. I literally just re-established my first business’ address with Davinci, paid $500 for the reestablishment, and now I’m wishing I would’ve took my business elsewhere. It’s so astounding how companies can so easily take your money for the service but fail to deliver on important areas of service. I’m very annoyed at the quality of service I’ve received today to say the least.
I. Powers
Oct 25,2023A company is only as good as its people. And I must say that my experience with Davinci has been top-notch! When I needed setup support and some tweaking to our system, Staci Wilson from customer care was a true pleasure to work with in making our changes. What I further appreciated was her follow-up on the changes to ensure that things worked well. I would recommend Davinci for sure!
Whitley
Oct 25,2023After the below response a representative from Davinci called to learn more about my customer experience. I felt that she was sincerely looking for an opportunity to make positive changes to the process. I respect that the company was open to learn from a customer to improve the experience for future customers. Original Review: The online notary process was not timely or user friendly. I was very confused about who I was working with because the reps changed between the sales process and the startup process. I felt valued until I committed. The the process was a little lonely.
Jermane Sanders
Oct 24,2023you charge us for asking if we have mail? we pay to have an address for you to receive mail. so you should notify us when we have mail. for you to check if we have mail is +$17? then to change a word in our documentation, we have to start the entire setup process over? I will not recommend this company.
Ayreist Bizor
Oct 24,2023Ms Jessica Redford Is hands down amazing
2150 south 1300 east, suite 200, 84106, salt lake city, US
http://www.DavinciVirtual.com
Matt
Nov 17,2023Chantel S. and the rest of the DaVinci team were excellent throughout the entire setup process. They were in regular communication and explained what to expect each step of the way.