Drinks&Co has been created with a clear idea: to share the passion for wine. With more than 90,000 references from all over the world at your disposal, we are the only marketplace in the sector, and this makes us a unique store!
I ordered 12 bottles of Catena Malbec (£131 inc delivery), and received a delivery around 5 days later... but of a different wine. I'm still waiting for a response, and will update this review once the situation has (hopefully) been resolved. Order number #588457 Support ticket #271393 UPDATE 9 April ============= Uvinum passed the order to Great Wines Direct in the UK for fulfillment, and therein lay the problem - it looks like Uvinum had mapped Catena Malbec to the wrong product in GWD's inventory. Great Wines Direct has been extremely helpful in picking up the wine and requesting a refund from Uvinum on my behalf. But in all this time, still not a peep from Uvinum themselves... I'm just hoping they follow through and process the requested refund. So 5 Stars for Great Wines Direct, and still 1 Star for Uvinum. Update 13 April ============ Refund received. In the end, Uvinum customer support was very helpful and apologetic. Review updated from 1-star to 3-star.
poor customer service... I intended to order 6 bottles of Prosecco but ordered a single by mistake, they charged £16.95 for delivery of 1 bottle without question! When I contacted them with the intention of ordering the outstanding bottles I was told as it was my own fault there was nothing more they could do in a rude and unprofessional manner.... even a small concession from the next order would have been a little sweeter but he was happier to close my account
I ordered a bottle of my favorite Spanish wine for Valentin's Day. It arrived last week but the bottles was damaged by the courier. When I contacted their Customer Service not only they were very kind and professional, but they also managed to send me another bottle which arrived just in time for the special occasion. This is the clear example of an issue turned into a good customer experience. Thanks!
i ordered a case of spirits and it was delivered on time and it was over the christmas period.
You're utterly great! Thanks.
An excellent selection of Portuguese wines at very realistic price levels, back by excellent service and on time deliveries to the UK.
Quick delivery, well packed wines!
Superb packaging, safe as houses!
Brilliant service excellent packaging all recyclable lovely wine
I received what I ordered within minimum time.
My husband was so happy when he recieved the bottle of Jack Daniel's I got him for Christmas.
Your guns are wonderful.
Easy to order and quick delivery. I ordered from UK, this was very simple and the wine was delivered in no time.
First class service from ordering through to delivery, with Magno Brandy coming all the way from Spain.
Speedy delivery from Portugal and a lot cheaper than local suppliers. Blandy’s Madeira.
Very good, good price, good delivery time
Shipping was faster then predicted and in good conditions. Very satisfied.
Wide catalogue, good pricing and perfect service.
I found as many wines and spirits as needed. Wide catalogue, great service and excellent packaging.
Dagmar Günther
Apr 28,2020Betrug? Ware über paypal bezahlt, Ware micht erhalten, unter Rufnummer keiner zu erreichen, auf Mails kommen nur vorgefertigte Antworten, Seite die in Mail angegeben wird nicht auffindbar...das Allerletzte!!!!