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Drinks&Co has been created with a clear idea: to share the passion for wine. With more than 90,000 references from all over the world at your disposal, we are the only marketplace in the sector, and this makes us a unique store!
Reviews 222
Louisa
Nov 02,2019UPDATE- After the bad experience I had, (details below), I repurchased from this company but used a different shop on their website. I paid a little bit more but price was still excellent. The service I received for this second order was first class. Packaging was great and the order arrived fast. Hence I have moved the star rating up from 1 to 4. Credit where due, I did get my refund for the first failed order and I'm very happy with my second order. First experience of using... My order was due to take up to 14 working days to arrive, excluding weekends. Seemed like a long time from Portugal/Spain to the UK but I didn't mind as my order had exceeded the spend needed for a free delivery. That time went, still no order arrived. I checked where it was via the tracking number given and to my astonishment, according to the courier, it had been damaged whilst in transit a week before my order was due to arrive to me. The courier status page explained that they contacted the seller and were still waiting for a response a week later. Unsurprisingly the seller never contacted me either to explain or offer any solution. As soon as I saw the status of my order on the courier tracking page, I emailed Drinks&Co using the email address they sent me my order confirmation on. A day later I receive an update from my email address provider saying that they were temporarily not receiving emails. I checked on their website but could not find another email address. I could only see a phone number. I would rather have a written audit trail due to the cost of the order. So I was left with no choice but to raise this with PayPal who were very helpful. It's a lot of money to spend to be treated in this way with zero contact from the seller. It's a real shame as I would have loved to have a new order sent instead of a refund. But how can I realistically deal with a seller who behaves like this, especially with quite a lot of money involved? Update- I received emails after writing this review from Drinks & Co. To give them credit, they did try to resolve the issue. In the end, they were seemingly unable to and refunded me on the last day before PayPal intervene. I never received any of my damaged order but did receive a full refund.
Doreen
Oct 23,2019Only the second order - first from Uvinum - and delighted with the efficient service. The wine is excellent too.
Marilyndg
Oct 23,2019Great way to buy wine. Good prices and delivered to your door.
Doug
Oct 23,2019Good price, prompt delivery
George J G
Oct 23,2019Thanks for the service
George Jackson
Oct 22,2019Great pricing and service.
Mr Lawrence Adams
Oct 22,2019Good wine ar affordable prices and reliable service
Samuel
Oct 22,2019Service outstanding
The one and only Hugh Nique.
Oct 22,2019Excellent value wines and delivered on the promised day.
Russell
Oct 22,2019Website and email campaigns offer discounts that are not really there. Free shipping over £135 - add that value to basket then get told that it exceeds shipping weight....waste of time
John
Oct 22,2019The wine was reasonably priced and was delivered swiftly to my office.
Sharon Hougham
Oct 22,2019Quick service use a lot.
Keith
Oct 22,2019Very good service
Nancy Hill
Oct 22,2019Great wine and quick and safe delivery
Sue Beech
Oct 22,2019Part order delivered as some bottles got broken in transit. Returned order but it took ages to get the refund. Will never be using them again
edradour distillery
Oct 22,2019very prompt service and deliveries
Rodney Suckling
Oct 22,2019Good efficient service thankyou.
Brian & Stella Wanless
Oct 22,2019Wonderful Pegoes 2018 vintage white wine. But I ordered the 2017 vintage. With Brexit uncertainties and delays to Customs decisions, consumers will be unsure of the viability of returning to companies like this once extra duty is charged. However the firm’s commitment to quality and assured delivery dates entice the market.
Tanino41 9101911st
Oct 22,2019Perfect service.
Mat
Nov 05,2019Glad I bought though Paypal. 2 weeks and no sign of order. Raised query and just received refund as order cancelled as they cannot ship until next week. 3 weeks before dispatch and no communication - I'll shop elsewhere. Order #522937 Order's date: 2019-10-17