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DriveAway

4.5 (774 Reviews)

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DriveAway is Australia's leading expert in domestic and international car hire, European car leasing and motorhome rentals across the globe.Our ProductsCar Hire Europe Car Leasing Worldwide Motorhome Rental

Reviews 774

4.5

Out of 5.0

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Stephen Houlahan
Jul 21,2023

We arranged, through our travel agent, to lease a vehicle for 8 weeks in Europe. This included both West and East Europe and we therefore requested navigation coverage for both. Although this was agreed to and was confirmed as included in the vehicle at our collection point in Rome a decision had been made not to include the Eastern Europe maps because of the cost to Driveaway. We only became aware of this as we crossed a border into Slovenia. I will let those reading this review make their own judgment of the effect of this on us. Furthermore, when we contacted the Sydney office for assistance their exact comment was "sorry we can't help with that". Attempts to find a service contact in Slovenia proved fruitless.

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TraceyLawrence
Jul 19,2023

Really simple process

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customer
Jul 14,2023

Very clear and easy to follow website

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Anthony Lima
Jul 12,2023

FOR MORE THAN 30 YEARS I HAVE BEEN A CUSTUMER OF DRIVEWAY I HAVE STOPPED BY THE COVID AND I USED TO LEASE BUT NOW I ONLY WANT TO HIRE. FOR A WEEK.

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Iain Cooper
Jul 12,2023

Getting hit with extra fees at the end not great for use of credit card.

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DavidMJ
Jun 29,2023

Booking has gone on request but no information on what I can expect to happen next

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HART,Maria
Jun 19,2023

easy to book and prompt email confirmation

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alan hicks
Jun 09,2023

Have used Driveaway for years and the price and service is always great.

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Ruddell
Jun 06,2023

Quite OK but there was no mention of the 2% surcharge until right at the payment stage. Not a good indication to assess the booking.

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STEVE ROWLAND
May 29,2023

Typically I’d rely on Google to get a good deal on our holiday adventures, however when I discovered DriveAway for our rental car it saved me hours of research looking for the best deal, they did it for me. The process was simple and their recommendations were all well received and worthwhile. Collecting the car at LAX was easy as I had all the required paperwork at hand, the upgrade at Alamo was very well received too. Thank you

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Thomas+Betts
May 20,2023

Easy to navigate and costs made clear. And when I had a question about drop off fees, I called Driveaway (on a Saturday) and they answered the question straight away.

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Amanda
Apr 27,2023

Great price. Easy to navigate site and most info we needed was on the site. Also have always found Drive-Away to be reliable and trustworthy with rental cars.

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sjepickering
Apr 06,2023

Able to get prompt phone support with a real person and not a bot!

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BRIAN
Apr 06,2023

Efficient online booking

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Frederick
Mar 16,2023

Easy to understand especially with insurance and knowing what you are covered for in the US which can be a nightmare! Looked at all the major rental car companies online which was an ordeal! Driveaway cuts through the jargon with plain English and provides prices for all the major rental companies. Have used them before in Europe on a six month car lease and they were excellent. Also the peace of mind dealing with a local Australian company. Prices are very competitive too.

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David Parker
Mar 15,2023

a bit odd it is only on request. I only want to drive in France; and I can't think of any other unique features we will see how long it takes to get the confirmation

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MarijanBrailo
Jan 28,2023

My booking was cancelled because of some info, but non of the links in the mail that was send to me works

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MEEK ANDY
Jan 23,2023

Helpful operator on the phone

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MARION
Jan 16,2023

It was hard to work out how to proceed with the booking! I have used Drive Away for all my car rentals before Covid. This time, with two brains, we struggled to know where to go on the page to proceed with the rental booking. In the end we had to click on the location of the pick up and then we were able to find where to click to get to payment etc. Seriously, that was not a great experience. I do think Drive Away is great but this needs to be improved. Thanks

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Debbie Simpson
Jan 16,2023

Easy to use website

1300 363 500 [email protected]

PO Box 1321, 2060, North Sydney, AU

http://www.driveaway.com.au

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