DriveAway
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DriveAway is Australia's leading expert in domestic and international car hire, European car leasing and motorhome rentals across the globe.Our ProductsCar Hire Europe Car Leasing Worldwide Motorhome Rental
Reviews 774
Mark Pickham
Oct 12,2020I have used Driveaway for an overseas hire and found them to be fantastic when we had ot cancel due to Covid19. This is my first domestic hire and once again found them to be very competitive and helpful.
Alessandra DM
Sep 21,2020I love Driveaway Holidays! Always easy to navigate the website, car descriptions are helpful, especially luggage symbols. Like being able to make my reservation online, even 48hours out. After many years of using Driveaway I trust the pricing enough I don't bother shopping around anymore. Being able to pay the excess reduction insurance, gives me peace of mind and half the cost of all the extra insurances you get slugged with on collection of your vehicle. Being able to prepay and present a voucher is so simple and hassle free when you go to pick up your car. Thank you Driveaway <3
Andrew Dyer
May 11,2020Karen in reservations, and others in the team have been so helpful in making the initial booking. On top of that, their assistance and kind understanding due to the problems with COVID19 causing a need to adjust, then cancel the booking have really impressed me. I will be using their service as soon as I can in the future. Thank you very much. Andrew
Wendy Z
Mar 09,2020Booking process was straightforward. Price was good. We needed to decrease our length of booking by a week. I emailed the team they responded quickly and the change was made effortlessly with a refund on the way. Excellent service.
Peter
Mar 01,2020Booking system seems to work ok. Remains to be seen what the full experience is like.
Joseph Azzaro
Feb 23,2020Can't make it better..........
John Rimmer
Feb 21,2020Excellent service and very competitive rates
Paula Morant
Feb 19,2020Great price and easy to navigate website
customer
Feb 17,2020We used Drive Away to lease a Citroen vehicle in Europe in Nov 2019. This company is excellent in their customer service, responsiveness and correspondence. The vehicle was as described and all the documentation provided was spot on. Highly recommended!!!
Linda
Feb 08,2020Tom the sales rep at DriveAway was incredibly helpful he reassured myself and my partner from beginning to end. Tom communicated with us through everything and now I have a lovely car that I am very happy with. We will surely be back and I would recommend DriveAway to my friends and family.Thanks guys, Great Service.
Christine
Jan 29,2020Great value and very transparent. No hidden fees. I make sure my travel insurance includes car hire cover for peace of mind.
Mr. Atkins
Jan 28,2020I made a vehicle booking today for future pick up in Las Vegas. I spoke to your consultant Dominique. She could not have been more efficient, professional, helpful or friendlier. She was so easy to talk to and very knowledgable. Having received such excellent assistance so far I am confident this vehicle rental experience will be more than satisfactory. Kind regards, Mr. Atkins.
Linda
Jan 26,2020Information windows would not open except a very small window of about 1-2 lines at a time.
Andrew
Jan 22,2020We hired a car from Fiumicino airport in Rome for a week to drive down to the South of Italy. Giordano at the Avis desk was fantastic and made sure we had the needed snow chains etc. The car was great and only had 6000km's on the clock. The rate from Driveaway was far cheaper than anywhere else I checked. The car return was easy and quick and the guys there gave me a better petrol rate than at the service stations on the autostrada.
Lisa Browne
Jan 22,2020We booked a car with insurance through DriveAway and fully prepaid our car rental prior to our UK trip. The car was to be returned to London by 9.00 am on a Monday. We referred to the DriveAway voucher which informed us that the returns office would be open until 5.00 pm Sunday afternoon.This was a less stressful option for us. My husband and I were travelling with our 80 & 87 year old mothers. We left Liverpool for the 4 hour drive to London, cancelling a pre planned lunch with friends in Manchester, so as to arrive in London before closing time. We dropped our Mothers with all the luggage at our Hotel in Hyde Park then navigated to Russell Square to return the car. We arrived at 3.30 pm. Well before the closing time as indicated on the DriveAway document. It was CLOSED. DriveWay's document was incorrect. DriveAway had not updated their document. I have spoken with the DriveAway's customer service about this issue and am dissatisfied with DriveAway's response. Reply to Driveaway's response to this review. Dear Miriam Yes, I did contact Driveaway's customer service and received an email a number of weeks later. Within the email there was no direct apology, no admittance of any wrongdoing nor empathy for the situation caused by Driveaway issuing an out of date voucher. There was however an offer for $30 with no explanation to what this represents. I have not accessed this compensation as it is disrespectful to the trauma caused.
Harvey McIntosh
Jan 16,2020Fantastic service and a great price.
Louise Percy
Jan 15,2020Great service, the staff are lovely and quick to respond. It was a fast process to pick up the car and the car was great for what we needed.
leslie
Jan 14,2020always use...dont go anywhere else ever
Wendy Henderson
Jan 10,2020I find the website very easy to navigate and the consultants very knowledgeable. Have dealt with Drive Away Holidays a number of times and have never had any trouble. The rental prices are competitive and there is always a good choice of vehicles to choose from.
Ray Smith
Feb 04,2021Always great prices.