Electricity Monster provides a free comparison service for consumers looking for a better deal on electricity and gas and do free electricity connections for you. Many people don't realise that they can choose their power companies in deregulated areas of Australia. If you can choose your energy company then it also pays to compare electricity and gas rates.
I've never had a better experience with customer service like I did today so thank you Ryan much appreciated👍
Liam was a wonderful help he was understanding of the fact that I was working at the same time and had to keep answering phones while speaking with him, not only did he get my electricity and gas connected he organised the disconnection from the old address and helped me setup my Internet connection, he really took the stress out of the situation
The service was pretty hoo
Liam was great at his job.
Helpful, efficient and easy
Joel was prompt and helpful. Suehale was excellent in explaining our connections and what we needed to do. Both gentlemen were friendly attentive and helpful. Thank you for making this easy. Kind Regard Nicole And Steve
Is this company a shill for energy providers? How else can Origin Energy have such a high rating on ElectricityMonster? Origin is great at taking your money but cannot seem to sort out anything else. Choose another supplier if you want a reliable and competent provider! Have contacted Origin for over 2 weeks regarding moving property, system and staff are too incompetent to handle a simple request Have nothing in place to allow connecting via email, every single thing requires calling up. This company doesn't seem to know that most people work during their office hours. Cannot even find your gas or electricity meter number (!!) Not even after you locate your own meters they still cannot find the right numbers. What a joke
JOEL WAS REALLY HELPFUL AND PATIENT AND EXPLAINED EVERYTHING
Very professional , efficient and user-friendly.
The customer service officer was very helpful and courteous. He explained the process and the terms and conditions of the contract. He also made mention of special deals and advantages that comes with the connection. Overal I found it very straightforward.
Liam was professional, polite, graceful, positive and efficient. Perfect experience. Kindest regards Ryan
Very helpful customer service I recommend this service to anyone
You did not resolve my issue very upset.
Joel was great to deal with. Made choosing a provided very easy. We will continue to use monster because of his service.
Suhyal is excellent !!
Liam was absolutely fantastic. Really great customer service 👍🏻
Suhayl was extremely helpful. Was easy to talk to and made the process easy. Cheers to the weekend!
Alex was very professional and easy to deal with - gave me all the information I needed and saved me money on not only my electricity which is why I called but my gas and internet too! #winning I will be recommending to all my friends so they can also get a better deal . 😊
Today we sorted electricity accounts for two properties with Joel Young. I have to commend him for his patience and the ease of communication with him. He made the whole process easy, simple & straight forward. The plans save us money it was fortuitous he called as we were discontent with our current providers. We are happy with his performance ‼️
Maz Punzet
Mar 17,2022Liam was very friendly and helpful