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Reviews 177
TomW
Jun 28,2023No problem with delivery; item was packed well. The manual leaves much to be desired in covering oven's use. The bake burner would not light due to igniter wire shorted against access hole to oven. The oven does have very good temperature control with its proportional-control thermostat. I could recommend this oven.
Garden Girl
Jun 24,2023I am just having my new 30 inch gas cooktop installed right now. i am very surprised how "tall" the burners are compared to my old cook top. Also purchased the 36 inch range hood. I did not care for the bright white lights and we went to a big box store for some warm bulbs. FOR EVERYONE READING THIS: the rings around the bulbs HAVE to be removed or you will not be able to get the new bulbs in. The rings come in the "locked" position. So you have to turn them to unlock and then remove the rings to get the replacement bulbs to make a connection. I wish Empava had more people to answer the phones. Every time I have called during business hours, it immediately goes to voice mail.
Elizabeth Henry
Jun 23,2023Reached out to Empava and they did things right.
ken Earnest
Jun 20,2023Well, I originally ordered an electric oven. I did not realize you needed 220 for the oven so I was not sure what to do. I called Electrician. It was going to charge me tons of money to install a line I contacted, empava and they agreed to take the electric oven back and replace with a gas oven for a little extra which I understood because gas ovens cost more. It was totally my fault for ordering an electric oven. Their customer service was great. I appreciate that. Thank you.
deborah fike
Jun 17,2023I have not installed yet .but looked at and love the look..my husband is a plumber and someone told him about this brand..I have many friends I told about this and they are anxious to know how I like them once installed...
Luciano Santoro
Jun 15,2023You guys replied very quickly when I was missing my gas handle. Thank you very much.
Ralph
Jun 14,2023Price and availability. Got to house in good time
Walter Bell
Jun 13,2023As a Woodfired Bread Baker told me, make sure you sit in front of your fire and watch it at first, preferably with a glass of wine, to learn about its quirks before you put any food in it
Roy Barton
May 28,2023Bought an Empava 30" gas range from Lowes in December 2022. It was delivered January 23, started having problems with the oven in February. After many calls to Empava an had a discussion about the problems they said they new what the problem was an would seed the parts to repair it an also send a technician to do the work. We'll, no parts was sent and no technician to evaluate the problem. After many calls again, they said they would send parts and a technician. Well again, parts were sent. I received a pool pump to fix the stove. Go figure. After many more calls and emails to Empava I received another box with right and wrong parts. Boiling at this point. Called emails, begging for a repair on the stove, I received one more box and technician I had to pay for, finally I thought that the stove would be repaired. Technician put in all the parts and got to the part on the stove burner controls and again!!! The wrong parts. Guess what. The oven, broiler, and convection fan does not work. Defective stove readers. This is what happened over a course of 4 months. R.Barton
Gary Manzi
May 27,2023I installed this in a Motor Home in place of a 2 burner induction unit. The variation of the temperature per burner is great for cooking different foods. I liked the Glass Top unit, but the burners were not hot enough for me. The placement of the burners also accommodate different size pots with room to spare. It came with a gas regulator but it is not necessary if you are set up with Propane, LP gas, already. The flames are a bit week if you use the gas regulator converted for propane. I recommend you buy yourself a proper brass fitting. I found that I could not get a leak free connection at the stoves manifold with the included adapters. I used a brass 1/2’fe X 3/8” flare adapter 90 which ended my only problem. That’s a 1/2fe” X 1/2” flare adapter 90 if using Natural Gas. (retired P & H Tech). GREAT STOVE.
P. Kidd
May 21,2023We have a Empava wall oven. Tonight as I was baking cupcakes, we heard a loud boom. The glass inside the oven had shattered. This oven has always been good so really shocked this happened as we have had it less than 2 years. We are now trying to figure out if we should try to replace the glass or have to get a new oven… really disappointed and glad no one was standing near it. Was trying to bake for the daughter’s graduation party.
Pravin Patel
May 18,2023I got whirlpool cooktop but it's not doing good so I bought Empava 5 Burners cooktop.It is the best cook top I ever have. It's cook fast looks very upscale and customer service is top notch
WM
May 11,2023Prompt shipping, item arrived undamaged, just as pictured!
Laraine
May 08,2023The oven was delivered on time and was not damaged. It bakes and broils but I do not see any heating element on the bottom of the oven, so I am not sure how it bakes. The knob for the timer works except when it gets to 5 min. left. Then it stays at that position indefinitely. It does not come with it's own wiring. But we had wiring from the prior oven.
Janice Larsen Fox
Apr 24,2023We replaced a working 1980's 3/4 size oven with this new one, and are very happy with it. The only thing is that it shows a temperature less than what was input, but the food is cooked to perfection. Will recommend to anyone. Beautiful product, in addition!!
Roger Koide
Apr 23,2023Good air flow. A bit noisy even at low setting. LED lamps are weak <1watt each and too blue.
Nick Smith
Apr 20,2023Great product and even better customer service. Bought the wrong product and they made it very easy to exchange. Very good quality.
JOANN TRIMMER
Apr 19,2023Delivered with dents and hardly any power. Very disappointed
Susan
Apr 17,2023I was hesitant to purchase this stovetop - only because I’d never heard of the brand, and the price was way lower than the major brands I’d researched, but after using it for over a week I’m very happy I did. I had it installed by a pro, so I have no idea the ease of that part, but it’s truly, in my opinion, a beautiful appliance. (I got the stainless steel one) I love how the grates can easily be lifted back for cleaning the main surface. I love the different options of the burners - my water boiled in NO time on the faster burner. I read the directions so that I’d be familiar with all the amenities. I also ordered directly from their website because I liked the reviews regarding the company’s great customer service. So far, Im very pleased!
Don Julian Road 15253, 91745, City of Industry, US
https://www.empava.com
Diane Berger
Jun 30,2023Very nice unit did not install yet house is still working on for 2 months.fast service to Thanks