Excellent service both on the phone and via web orders!
5 star service with phone calls and e-mail follow up,Super fast ship.
Fabulous customer service on line and via phone. Speedy delivery of a product I already knew was superior quality.
Arrived sooner than expected! Product in great shape individually wrapped and in great condition. Haven’t used yet but looking forward to it
excellent service fast shipping good quality product
Your company was out of stock on the item we ordered. Our assigned Customer Service Representative Caitlyn Mahoney was great, she immediately provided us with comparable substitutions that you had in stock to complete the order and kept the price the same. The price factor is of immense importance to us as we are dealing with Tax Payer monies.
A good product at a reasonable price. Order was handled promptly as was shipping. A pleasure doing business here.
Great customer service and I received my products quickly!!
Exactly what I needed. Great quality.
Great headphones!! This is my second order of headphones from ENCORE! Great product and fast, excellent service!! Jim
First day of use some irration top of ear because I wear glasses
Product was delivered as promised and service was with a smile. Paige was effective rep and did what she promised. Great product and solid service. Will call on them again. Thank you.
They are great earbuds.
I was searching for weeks for "hot/cold disposable lemon scented towels" to use as a nice refresher for the players at our upcoming tennis fundraiser. The companies that I found that sold this product required a minimum purchase of 1,000 or more and I only needed 60! I was able to order them through Encore and the CS Rep I placed the order with was very helpful and professional. The order came within a week and they were exactly what I was looking for. Great product, fair price and excellent customer service!
When ordering call answered right away and order complete in minutes. Great service!!!
Encore Data Products is great about communicating with folks who have placed orders. When I placed my order for headsets I was unaware that they were not in stock. But I received an email informing me of that fact and offering a different type of headsets if I did not want to wait. I requested the specifications for those headsets and received an immediate response. And I received updates on the status of my order up until the headsets were shipped. I'm really pleased with the customer service provided.
Very easy to work with. Has fairly good quality products. Slightly more expensive than other vendors.
I've been using Encode for years. Fast and reliable. The item is always as advertised Doug
excellent headset , very fair price , quick shipping
customer
Jun 21,2021I made a small order of the least expensive headphones. I was very happy with the speed of delivery and the quality of the product, however what really floored me was the personal call I received to double check the address. The customer service was above and beyond expectations. I wish I could order more things from them.