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Escape Hot Tubs

Hosted by David Simmons

4.5 (235 Reviews)

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At Escape Hot Tubs, we are redefining relaxation and outdoor living with a premium range of products designed to enhance your lifestyle. As proud retailers of the world-renowned Master Spas hot tubs and swim spas, we offer exceptional quality, cutting-edge innovation, and therapeutic features, including ergonomic seating, energy-efficient systems, and advanced water purification technology. These features ensure a perfect balance of relaxation and functionality, providing a wellness experience like no other.

Expanding beyond spas, we also supply an impressive selection of outdoor living solutions. Transform your garden or patio with Remanso luxury pergolas, creating stylish shaded areas, and enjoy culinary excellence with Sizzler outdoor kitchens, built for durability and performance. Whether it’s enhancing your garden for entertaining or creating a private sanctuary, our products cater to every need.

Our offerings also include HEKLA saunas for ultimate rejuvenation and Chill Tubs ice baths, ideal for advanced hydrotherapy and recovery. Every product we sell is backed by extensive warranties and superior craftsmanship, ensuring peace of mind and long-term satisfaction.

Escape Hot Tubs is committed to delivering not only premium products but also exceptional customer service. From indulgent spas to versatile outdoor living solutions, we help you create the perfect environment for relaxation, fitness, and enjoyment—all tailored to your unique vision.

Reviews 235

4.5

Out of 5.0

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MR SIMON LEE
Aug 23,2022

Escape hot tubs were very helpful throughout everything including what was required for installation. The installation was easy and they explained everything. Also the after sales was good as they made sure everything was to our liking and if we needed any further help to just ring

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Paul Neal
Aug 05,2022

Had our Hot Tub for just under a year and our first service to maintain the warranty was carried out today. In addition to the service, we opted to also have the Kingspan insulation added. The work was all carried out by Matt who was both professional and friendly. The tub looks great and hopefully will be back up to temp for a little dip tonight.

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Rachael
Jul 21,2022

Carl came to service our hot tub for the first time, very friendly and helpful and a nice clean hot tub! Thanks!

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Bobc
Jul 20,2022

On one of the hottest days of the year 2022, the team from Escape Hot Tubs completed our installation today to absolute perfection. From order to delivery in three days.. What more is there to say!

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ian swaine
Jul 18,2022

Non chlorine shock Good service fast communication nice item

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Ms jeanette callery
Jul 08,2022

I had the pleasure of dealing with escape hot tubs prior to my purchase with many questions. I can quite honestly say how very helpful, friendly , professional and knowledgeable they were from the very beginning and following my purchase of the sandboro lll. I would definitely recommend to anyone who is considering purchasing a hot tub to purchase from escape hot tubs. Thank you to all involved in particular Matt and Carl for the excellent fitting service at home and Sue, Chris and Ryan for answering all my questions.

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Mrs Alison Abel
Jul 04,2022

Karl came to do repairs. Very accommodating, hoping to be able to use the tub in thr next 48 hours or so.

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Jason Crowther
Jul 04,2022

Fantastic company. Fantastic product. Delivered within the time said.

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Lee Shaw
Jul 01,2022

Great seller, I did have an issue which was rectified quickly. I will use again.

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Rita Coleman
Jun 21,2022

Quick delivery good communication would recommend

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customer
Jun 13,2022

First class service from Matt and Carl today, Annual service and insulation package carried out with no fuss at all . Thanks lads

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Dave Dale
Jun 10,2022

The team at Escape Hot Tubs have been brilliant from start to finish, loved all the information on website which explains everything I'd need to do to be ready for install, I'd like to thank the office team and a big thanks to Matt and Luke who installed it.

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Bert Goodwin
Jun 09,2022

Purchased the Hot tub from Escape Hot Tubs and this is the second service. Matt who serviced the tub was excellent. Very thorough and extremely professional. I have been very happy in all my dealings with this company from the purchase through to the after care.

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Tony Groves
Jun 02,2022

The guys, Carl and Matt were very professional, from a courtesy call informing me the time of arrival, down to a total and full service of our hot tub, it's been a year since the installation of our tub and this company has been fully committed to customer satisfaction. I would highly recommend escape hot tubs...Thank you for all your help and support 👍

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DS
May 31,2022

Fast delivery, cheaper than travelling to local spa shop and buying, whats more to like!

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Mike Farrel
May 30,2022

From start to finish, the escape team have been absolutely faultless. I’ve been in the Market to replace my Hydroquip tub for something a bit more modern, and low maintenance, and I found exactly what I was looking for. I spoke to Ryan initially with their website messaging service, and then I spoke to Sue on the phone. We talked through the various options, and settled on the Sunboro III. The ordering process was all very straight forward and a date planned in for install. It’s worth noting that the team were very flexible with us. We’re having our garden landscaped and didn’t want it installed until the ground work was complete, but also before we installed our decking. A date was agreed and the guys were onsite with us just after 8am (having been on the road since 4am!!). Matt and Carl who installed the tub were consummate professionals. Their customer service was spot on and they answered all of my questions and have me some great tips to ensure longevity out of the tub and accessories. If you are reading this, and your are in the Market for a hot tub, look no further. Escape absolutely ticked every single box for me.

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Katie Smart
Apr 27,2022

Wow - we have been blown away with the service received by Escape hot tubs. Every question we’ve had has been answered, they’ve been incredibly patient and above all we have received a fantastic hot tub. We had a slightly tricky installation (our fault, not Escape’s) and Escape could not have helped us more to get the hot tub into place. We really appreciated their help and dedication. Would 100% recommend Escape to anyone in the market for a hot tub and will be coming back to them for servicing and products. Thank you guys so much :)

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Mark Burgess
Apr 25,2022

Horrible company to deal with! myself and my wife put £250.00 down for a Hot Tub but my wife became ill and needed an operation. The company told us our cooling off period was over. They did say they could hold on to our deposit but depending on how long my wife's illness would go on would determine weather the price fluctuated or not!! Absolutely disgusting behaviour. If I was anybody reading this I would not trust this company and I am just glad we didn't part with more money than we did.

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Emma Whiting
Apr 13,2022

From the first phone call to the installation of our fantastic hot tub has been excellent. Every member of the team are so helpful and nothing is too much trouble. I would definitely recommend Escape as the number one place to buy a hot tub.

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Gail
Mar 05,2022

First class service, from answering all our initial questions when we were doing our research, right through to todays delivery and installation. The guys doing the install were polite and helpful and efficient. Sue kept in touch each week until we were ready for the hot tub to be delivered and she called this afternoon to make sure we were happy with our purchase. I would highly recommend Escape Hot tubs

01909 319009 [email protected]

Unit 15 & 16 Spinella Road, S80 3GP, Worksop, GB

http://escapehottubs.co.uk/home

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