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Escape Hot Tubs

Hosted by David Simmons

4.5 (235 Reviews)

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At Escape Hot Tubs, we are redefining relaxation and outdoor living with a premium range of products designed to enhance your lifestyle. As proud retailers of the world-renowned Master Spas hot tubs and swim spas, we offer exceptional quality, cutting-edge innovation, and therapeutic features, including ergonomic seating, energy-efficient systems, and advanced water purification technology. These features ensure a perfect balance of relaxation and functionality, providing a wellness experience like no other.

Expanding beyond spas, we also supply an impressive selection of outdoor living solutions. Transform your garden or patio with Remanso luxury pergolas, creating stylish shaded areas, and enjoy culinary excellence with Sizzler outdoor kitchens, built for durability and performance. Whether it’s enhancing your garden for entertaining or creating a private sanctuary, our products cater to every need.

Our offerings also include HEKLA saunas for ultimate rejuvenation and Chill Tubs ice baths, ideal for advanced hydrotherapy and recovery. Every product we sell is backed by extensive warranties and superior craftsmanship, ensuring peace of mind and long-term satisfaction.

Escape Hot Tubs is committed to delivering not only premium products but also exceptional customer service. From indulgent spas to versatile outdoor living solutions, we help you create the perfect environment for relaxation, fitness, and enjoyment—all tailored to your unique vision.

Reviews 235

4.5

Out of 5.0

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David Rees
Jun 28,2021

Great service would highly recommend we are delighted with our hot tub 😊

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Lisa Cooke
Jun 28,2021

Great service talked me through everything would definitely recommend

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Hannah
Jun 23,2021

From order to delivery (a tiny 10 days) Escape were very responsive on all my questions. There are so many suppliers of hot tubs out there but we are very pleased we chose Escape. The install team were great and only a couple more hours to wait for it to heat up and use for the first time.

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DW
Jun 12,2021

Amazing service from start to finish. From Chris and Ryan in Sales to the lads on installation. After being let down by another Hot Tub Supplier it was a breath of fresh to stumble across Escape. The general level of service, responsiveness, helpfulness and tub quality all worthy of 5 stars.

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Wayne Macleod
Apr 23,2021

Brilliant company to deal with from start to finish, would highly recommend.

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Shane Berry
Apr 20,2021

I had my Tub delivered on the 16th the team were great and provided all the information I needed. If you are new to Hot Tubs? I am new to the hot tub world and when starting to look was amazed at how many companies there are. I spent days researching and calling companies but kept having niggles of concern about the service they provide and some poor feedback. By luck I came across the Escape Hot Tubs website, when talking to Chris and Ryan I was given the information I needed and more to make my decision. what a decision, I should have done this years ago. The service from the team so far has been 5star the Tub is fantastic, I would highly recommend for the service and value for money. THANK YOU!

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Peter
Apr 10,2021

If you want a professional service from start to finish, then this is the company to use. Had a Oakboro II installed by Tommy & Lewis who took the time to make sure it was all perfect. Any questions along the way were promptly answered by Ryan or Chris. Can't recommend them highly enough.

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julie
Apr 01,2021

Had our hot tub delivered and installed today 100% recommend escape hot tubs fantastic service from beginning to end from ryan and Tommy and Lewis for the install and explanation of everything Thankyou guys !!!

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Ms. Susan Meir
Mar 27,2021

From initial phone call to Ryan, and the installing from tommy and lewis they were fab, explaining everything in detail and made you feel at ease, would highly recommend if you are thinking of getting a hot tub, made the whole experience a breeze thanks escape

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Jamie
Mar 12,2021

Excellent Company. Ryan was my contact and always very helpful. Delivered as arranged and a great service provided. Would highly recommend.

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STEVE
Feb 13,2021

Excellent piece of garden kit. All questions answered from the beginning by Ryan and quick response. The delivery date was changed a few times without issue after the order was placed, initially due to the electrical 32amp side where the 1st electricians said both the house consumer units needed upgrading. One unit original and one relatively new , i checked the regulations and the new one could have an rcbo fitted .Sorted with another electrician. So there was a delay and Ryan sorted another date. Then we postponed our overseas trip so date brought forward OK. I was a bit surprised that BWS did the installation but did a great job and warranty in place. The only comment was that the BWS team sucked their teeth a bit about the 1/2 metre step up to the decking saying they had not seen the photos i sent, anyway they built a temporary ramp and job done. I had previously been advised to move a garden bush which i did for the access. There was a discussion about the job being a full installation but team was not aware about doing the Bilboa panel explanation, anyway contacted Ryan and restrictions did not allow at site so done over the phone OK. The manual is a bit poor but reading it several times helps. Missing spare filter arrived. So overall great service.

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Paul G
Feb 12,2021

Excellent and speedy service, installation within 2 weeks of ordering. Ryan in sales was very helpful, highly recommended

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MR Batchelor
Feb 11,2021

We had been researching hot tubs and suppliers for months and when we came across Escape Hot Tubs we realised they did the most suitable hot tub size for our garden access, with our preferred seating configuration, the right amount and position of jets, powered by two Stormforce9 pumps, which could be hard wired, all at a great price. It ticked all the boxes but we kept looking for a catch. However, we couldn’t believe our luck when we found it was in stock and could be delivered and installed within 2 weeks. The two guys that delivered, installed and set up the hot tub were both professional, friendly, polite, answering our questions and making sure we understood everything before they left. Fast forward 3 weeks - best decision we’ve made, love it!! We cannot recommend Escape Hot Tubs highly enough for their overall service and quality of our Skyboro II hot tub. Outstanding product and a great experience!

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Anthony hayes
Feb 10,2021

From start to finish service has been great, Spoke to Ryan mostly and he was spot on, The guys who did the delivery was very friendly and answered all my questions and everything was explained. Had a issue after a few weeks and I spoke to Chris and this issue was dealt with straight away. One happy hot tube family. Roll on the nice weather tho. Defo recommend.

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Teresa Woodall
Feb 09,2021

Very professional company great service friendly helpful people ordered delivered and great setup all within 3 weeks would recommend

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steve tamlyn
Feb 09,2021

Decided to use Escape Hot Tubs after doing a lot of of homework & reading reviews etc. When i initially paid the deposit. i was offered a delivery within 2 weeks,which was too soon for us due to concrete waiting to cure. We agreed a time & the tub was delivered on time & set up within 3 hours. Really glad we chose Escape. Would recommend.

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FRANK Hurst
Feb 09,2021

Very good service from the moment we made our enquiry. Good price, the men who do the installation really good and polite. The explanation of how it all works was not very good . But soon sorted with a phone call. Plus the promise of a bottle of champagne 🍾 was a fabulous way too enjoy the hot 🔥 tub . Would definitely have know problem recommending this company.

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Mr James Harrower
Feb 08,2021

Excellent company amazing service friendly customer service value for money

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Sally
Feb 03,2021

Absolutely Fab service from start to finish. Nothing was a bother to them. Every query was dealt with right away. Very quick delivery. Would highly recommend. :)

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Leisa Hetherington
Feb 02,2021

Excellent service from all at Escape Hot Tubs from advice to installation. A special thanks to the lovely men that did the installation in the snow and still smiled right to the end!

01909 319009 [email protected]

Unit 15 & 16 Spinella Road, S80 3GP, Worksop, GB

http://escapehottubs.co.uk/home

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