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Reviews 139
GrammySheri
May 22,2023The ease in reporting an issue of a broken link on my jade bracelet. Not required to mail in for repair, just contacted, was given full amount for replacement ordered … easy as can be‼️ I WILL ALWAYS pay for extended warranty… well worth the extra few bucks‼️‼️🧓🏻
Marlene King
May 06,2023This woman who assisted me was very knowledgeable, friendly and assisted this elderly person all the way to applying my Extend Credit Card on the Blend jet Website. She is a Keeper in my book. She is an asset to this Extend Company. It makes me want to continue using Blend jet and to tell others about Blend Jet and their Extend Warranty Company -- pay extra and get the insurance, it is really worth it.
Rudy Pitscheneder
May 05,2023I called them with only a few questions to answer and Bam!.. Great service! Probably the best I’ve received from any other insurance I’ve dealt with . Worth every penny!
Alma Williams
Apr 28,2023I worked with Whitney, Zona, and Lori at Extend on a Lorex solar panel warranty issue. They were all extremely helpful, responsive, and very professional in handling the warranty issue in a very timely manner. I highly recommend Extend.
Ray McGinnis
Apr 26,2023I am shortly love the wheels that I purchased for my brand new car and when I recently hit a curb and caused damage to one of the wheels, I filed an insurance claim with Extend. This was such a quick and easy process! this was the best idea I had when I purchased this insurance policy. And the claims representative was absolutely wonderful!
Bill Raper
Apr 25,2023Trouble free warranty service. I opened the request, explained the issue (a known defect with this part), and a replacement was shipped overnight within 24 hours.
Trevor Robinson
Apr 15,2023The person I talked to was great and they gave me enough to replace my bike wheel and cover shipping.
Sherry Holloway
Apr 10,2023My experience with this company was excellent. They responded to my request in a very timely manner and made the transaction simple.
AR
Mar 31,2023The claim was so seamless that I used the funds to stay loyal to Invicta. Thank you!
Greg Castro
Mar 29,2023I want to thank Lorri and Tamara for resolving my Blendjet issue with professionalism and thoughtfulness. Much appreciated.
Rene lobos
Mar 19,2023What made this experience great is how extend went above and beyond to repair my scooter? My scooter feels better than when I first bought it.
John Strasinski
Feb 03,2023I purchased a extend protection plan with accidental coverage. The product broke 13 months later. They said the plan did not EXTEND the warranty but covered it during the one year manufacturing warranty???? WHAT? I paid for a warranty offered by the manufacturer.
Kelly
Dec 23,2022Purchased plan through Ross Simons so my ring would be protected after the 1 yr warranty. Now Ross Simons says that the Extend plan replaces their warranty and told me to file a claim, so I did. Then Ross Simons backtracked and told me they’d offer me a refund if I cancelled the Extend claim. Extend is refusing to cancel the claim. They emailed me a visa gift card that doesn’t cover the amount needed to repair the ring. It’s a huge scam. I’m left with having to use the visa gift card to pay off the ring and a ring with a diamond missing from it. Do not ever buy the protection plan from Extend. It’s nothing but a scam.
K. L.
Nov 17,2022Got a warrenty on part of a blender that broke. They claimed they would give me store credit to replace the broken part, but the amount they gave me was only 70% of the actual cost. When I asked about the discrepancy, I was told they reimburse the amount the part cost when I made my purchase. That does not help me as I cannot go back in time to purchase my replacement part in the past. To add insult to injury, they do not cover shipping or taxes, so your replacement will always end up costing you money.
Connor Miller
Dec 07,2021You will not get quick service and if looking for anything remotely close to the holidays they will deny you. Highly recommend staying away from this warranty. On top of this the reps are not nice nor accommodating. If you have any other option take that. They might offer the longest but are not the best.
Dae Kim
Oct 29,2021Purchased a protection plan alongside my Bear Mattress purchases. Had some spillage and I was immediately approved for a free cleaning kit. Love how easy that was! Hope I dont require a replacement any time soon hah.
Bobby Barnes
May 07,2021Money wasted
Ashley Phillips
Apr 30,2021I was supposed to get an email with my extended warranty info from Extend, Inc and never did. I know I paid for it but neither Jaybird or Extend, Inc gave me any info if I need to put in a warranty request.
William Smith
Jun 10,2023Please do not hesitate to use this company. I had an issue, they took care of it IMMEDIATELY with little effort on my part!