Fabletics UK
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Reviews 818
Winnerx
Dec 30,2024Very good qua Pity and services
No name
Dec 28,2024They have apparently refunded me over two weeks ago and still waiting for the money to appear back. I’ve contacted them they blame the bank. Also returned items over two weeks ago avd still not processed that refund either
Fraser Munro
Dec 28,2024Hello, no chance to Review order. I clicked short, I require short 27 inseam on both. Only being shown on the order confirmation that my second inseam is short ( 30) . Would love you to adjust this before shipping please. And hopefully in the future not have two options for short leg with different sizes.
Amy
Dec 28,2024Twice now the ‘skip month’ button has magically not worked despite trying multiple times between the 1st and 5th and I’ve been charged for both months, so now after having to redeem the store credits for something I actually need I’ve ended up with a top and yoga mat that have cost me £120 (I wouldn’t consider this value for money). After attempting to address the skip button not working with customer service I’ve heard absolutely nothing. Have redeemed the credits for items (which sounds stupid because I’ve paid £120 for them) and then will be cancelling the membership. It’s incredibly frustrating because I definitely would have been a long term member, instead I feel like I’ve been scammed out of money I couldn’t afford to give them that month. Sort it out Amy
Amelia
Dec 27,2024Very great prices! So excited to try!
Thomas Best
Dec 27,2024Been buying from Fabletics for a while now, always great quality products and good value for money. Me and my partner are definitely converts to the brand.
Neha
Dec 26,2024High quality products which are decently priced when you opt to be a VIP member. Highly recommend.
AK
Dec 25,2024The best !!!!
Teresa
Dec 24,2024Con of a company! Do not buy. They were not transparent about any charging of fees and have charged me £54.99 for the purchase of 3 simple items. Absolute outrage. You can find better stores. Incompetent customer service. Hope this warns others
customer
Dec 24,2024Great wesbite. easy to navigate
James Stevens
Dec 24,2024I didn't give permission for my card to be billed for £54.99 but you still took and you. Ever answer emails when emailing your selfs. It does seem that your website is a con as the clothing is no way that expensive but seems you make profit by only letting customers purchase using 1 VIP credit of £54.99 when the item there getting may be only 24.99 and then fabletics pockets the rest! Sort it out fabletics
C.A.
Dec 23,2024never sign-up for anything with subscriptions, they are all predatory scams that are just hoping to trick you into paying for nothing. This company is no different. They kept hounding me to try their items with huge discounts, multiple emails a week. Finally, I gave in and thought I would try them. I bought 5 items. 1 was OK, the other 4 were awful quality, so I sent them back. As other reviews say, they automatically sign you up for a subscription without notice and without reminders. I tried to cancel online but it didn't go through, I called them to cancel, and thought we were done, but discovered the charge on my card anyway, where they claimed I cancelled "a few hours" after the cut-off. Seriously??!! I wouldn't accept to give me a refund, even though I cost them nothing, I didn't buy anything, they didn't ship anything, I don't want their product, but they are just happy to keep my money for that month, knowing I don't want tp use the credits, its just a trick to keep your money. That said, quality is hit or miss. I bought 5 items to try, 1 was quite nice, the others were very bad, and they make it very difficult to cancel. None of this is legal (subscriptions without reminders, making it hard to cancel, all illegal in the UK), but they count on no one bothering to sue them or complain over £55. I might just complain to an ombudsmen or someone anyway, just so they don't keep getting away with it. Avoid the online scam, and fake discounts, just go to a store, or another customer-centric e-retailer, the world is full of them, no need to give these predatory sellers your money.
Trudi Pribas-Plasch
Dec 23,2024Effient, Guideance by paying the best amounts fo the items I have selected, excellent customer service,customer care prompt executed and guidance to rectification on orders and others
Keren Kalama
Dec 21,2024The sales are amazing
artidita
Dec 20,2024What a freakin joke, been years member and this time the evri courier dropped the parcel in the porch despite I marked no safe place since we are in junction of two very busy street and next to public parking space everyone can see your porch and see parcel there, raised inquiry and provide evidence, and over 2 weeks they are insisting on investigation which is pathetic bullshit excuse, already sign declaration, evri already admitted its their fault, courier are underpaid and being force to deliver parcel a lot in a day, so once no answer on the door they just leave it wherever without effort to try next day or try at least different flat, with this treatment I rather put my money on elsewhere business, pathetic company
Rebecca
Dec 20,2024Found the process really annoying. Was buying a Christmas present someone else had asked for. The site wanted me to take a quiz. It's not for me! It also really kept pushing the VIP Membership. I tried using the "Add to Bag as a Non-Member" button on the merchandise I wanted, but a pop-up asking me to sign up as a VIP stopped me. I tried 'Continue' but it refused to let me proceed unless I gave my email and password, which looked like it was forcing me to become a VIP. I had to look through all their FAQs until I found out that giving them my information did not mean I agreed to become a VIP, and then I would be able to buy at the Non-Member price. I've rarely had such a confusing and time-consuming experience trying to buy online. If it had been for myself, I would have given up and not bought anything. It is only because the person wanted this gift that I continued trying. The 2 star rating is based only on my ordering experience, not the products. The person who wanted the gift finds the actual products themselves to be good.
monique
Dec 20,2024I wish them karma No your team does not respond Your phone does not work
Chantelle N
Dec 18,2024Really nice quality clothes and I will continue to order however I was charged for the membership which I skipped for the month. I have sent emails, WhatsApp messages and have had no response so hopefully leaving this review someone can get back in touch with me
Joanna
Dec 18,2024Avoid! Fraud! Taken £54.99 out my PayPal account. But I DO NOT have an account with Fabletics! Been on the phone, email, messenger and none of the customer service seem to understand I cannot cancel the transaction because I do NOT have an account. Have shown the money going out my PayPal but they refuse to refund as I’m not a member!! But they have taken a membership out of my account! Awful awful company!
Mr Stuart Baird
Dec 30,2024Would not accept my house delivery postcode. Had to be sent elsewhere