Fabletics UK
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Reviews 818
Lottie Edwards
Nov 16,2024Avoid FABLETICS at all costs! Automatically got signed up for the vip membership when I placed an order, didn’t realise it was £55 until I looked on TikTok where someone advised me to skip the month, there was no confirmation that I was a member. I skipped the month before the due date but £55 still got taken out of my bank!! Contacted FABLETICS via email TEN times for them to turn around and say I need to contact them through live chat or phone so those emails were a waste of my time. Tried the live chat, there is no such thing takes you straight to the website to shop. Absolute scam of a business and by the looks of the reviews they do this to all their customers. They avoid refunds, very sneaky and make it extremely hard to contact them on purpose. Needs shutting down. Looks like a lot of people have experienced the same thing - there’s a Facebook group that gives advice about fabletics scam, helped me get my money back via my bank
Doddie
Nov 15,2024VIP subscription a rip off. Signed me up for membership without my knowledge. Then took £2150 from my bank account over a 3 1/2 year period. Contacted them to get my money back. Got an email saying they would refund but now they’re playing games .. DONT TRUST THIS COMPANY. THEY ARE NOT GOOD FOR THEIR WORD. ITS a SCAM..
Fred Oliveira
Nov 15,2024Do not sign membership with this company, I cancel my membership and they still take money for my account every month, they ignore customers.
Maryam
Nov 14,2024Easy to navigate
no one
Nov 14,2024got directed from the app to a wed site that was very slow and hard to use. Things wouldn’t go into my bag after I added them and the whole thing was very glitchy
Vida
Nov 13,2024Nice product
Digital Playroon
Nov 12,2024Great experience
Tavia
Nov 12,2024I have had £110 taken out of my account!!!! I have been subscribed to some ‘VIP’ membership I know nothing about.. DID NOT RECEIVED A CONFIRMATION EMAIL!!! I had no idea until I went through my bank transactions, impossible to cancel and the leggings are FAR from worth their retail price. Please please please DO NOT order from this scam of a company, I’m only 16 so all my money is hard to earn. Something like this is a MAJOR SETBACK!!! Christmas is coming up too… what a disgrace of a company. Due to the terms and conditions where it states, I am most definitely expecting what I am entitled to. “You have a statutory right to withdraw from any purchase for a full refund within 14 days. In addition, we offer a 45-day period for exchanges or return for credit.”
Hannah Coles
Nov 12,2024Do not buy from Fabletics . They signed me up to a vip membership unknown to myself then decided to charge me £54.99 and I haven’t even had any clothes . Now they are saying they won’t refund me ! Absolute scam ! So after having yet another response from a completely different person within customer services ( I have been going backwards and forwards for over a week now ) being told I am getting a refund / then I’m not . Can’t believe how terrible the customer service is ! I have logged into my FABLETICS account to reveal I don’t have any credits to spend . So they have effectively STOLEN £54.99 from me! But as you can see Sofie here will do her best to justify that it’s ok 🤔
Rosey Jane Adams
Nov 12,2024Fabletics are really high qualty, comfy leggings and as a VIP member come with lots of special offers. Happily recommend them to anyone and any size.
Rizelle Bishadi
Nov 12,2024Great place to shop for leggings, excellent quality and so many varieties to choose from. Blowing is so easy. Thanks Fabletics!!!
Jenna Waterworth
Nov 11,2024I ordered clothing and waited 2 weeks and never arrived. Turns out it had never been sent. They were willing to try resend with items being out of stock as well. I only knew this because I had to ring them and waited on hold for 15mins. Waste of time do not bother
Mikey Williamson
Nov 11,2024Absolutely disgraceful business tactics by getting people to sign up to a “VIP” membership. Then making no communication, hoping they forget about signing up and then charging them £55! It’s put me in an awful financial situation as they’ve been very sneaky with their smallprint. They’re preying on people to forget and charge them an absurd amount for a bang average product. Genuinely sickening tactic with no morals at all. Disgraceful comapany.
Jessica Mcgovern
Nov 11,2024Website was super jumpy. Not clear on the vip membership details
Besi
Nov 11,2024AVOID AVOID - You will get charged without you knowing and spend hours to resolve it, still with no luck. Apparently you are enrolled to their Membership plan, how kind of them and a monthly charge of £54.99. This is the worse experience ever.
Guest
Nov 11,2024I too fell for this scam, thought I was buying two pairs of leggings for £24,at no point did I sign up for them to take further payments of £54.99!who in the right mind pays the prices of these leggings at what they say is proper price let alone spends £55.00 a month on them?I thought it was a sale so quickly purchased two pairs on their offer!I didn’t even like them but kept them because they were cheap!They werent, turns out they have cost me a fortune! Avoid like the plague!
customer
Nov 11,2024Helpful customer services assisted with my order
Lyra
Nov 10,2024Loved my mum's stuff so got my own!
Kay Douglas
Nov 10,2024Lovely gym wear and everyday clothing too. Outer wear is especially gorgeous.
Hayley
Nov 16,2024Absolutely disgusted with how they treat loyal customers. I previously paid the monthly subscription and in exchange would recieve a credit. I could spend or save up and exchange for clothing. My September credit came in and I immediately went to exchange for the jumpsuit I liked. Fabletics charged me another 59.20 for the jumpsuit even though I'd just paid for a credit. Not sure what went wrong. They are now ignoring my emails. I reversed payment with my bank , but they lied to monzo and said the £59 i paid each month was not for a credit but for discount of there goods. They refused to credit monzo so monzo took payment back from me. So iv been left out of pocket as fabletics kept my credit, cancelled my account and are ignoring me. Very upsetting as I did Absolutely nothing wrong except trust them to behave properly and not rip there subscribers off. Not sure how they can do this to innocent people