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Jimmy was the best! He took that time to ensure my flight was booked correction, he honored the fair even though there was a mix up. He held while I called my bank and he then called me back to be sure I was happy with everything. I just say he went over and beyond.
There was an increase in ticket price due to economy seats selling out so we had to upgrade to main cabin. We were contacted by phone about this and my initial reaction was skeptical but Rose's explanation and demeanor helped to work it out successfully.
They were very communicative and explained everything very well. I felt good calling back and asking some follow-up questions.
Great job Abby
Calling back and letting me know that there was a problem ASAP
Agent named Wilson was helpful and service was good too.
Professional and quick
The prompt response to my request and their ability to work with you to resolve issues.
I was desperately seeking a last minute holiday flight. Fortunately, I stumbled upon Farecorner. They were showing a ticket price half that of the other travel sites. I called the number to determine whether the advertised fare was truly available. The live agent informed me that the tickets they at that price were gone and the website needed to be updated. But, he said he had some slightly more expensive tickets for better seats. I became suspicious, but continued to discuss my desired flights, costs and cancellation policies if that became necessary. Holding my breath, I paid for the tickets. In less than 24 hours, I received confirmation of booking and itinerary number from the airline. Needless to say, I was very relieved and thankful to the knowledgeable agent who assisted me. I would certainly recommend Farecorner to anyone looking for airfare. I would suggest calling directly rather than booking online. The customer service agents can help avoid misunderstandings and provide reassuring details right from the beginning.
I requested to change the return flight and the customer service Abby Williams is really nice to help me out with no additional charge, really appreciate the help here. Pin
It was great experience work whit abby
My experience with the agent Abby was very good he helped me to understand everything fully about my flight
The customer service agent was very prompt in giving us pricing on our trip and was very helpful in booking our trip. I was highly recommended by a friend to do my booking with Farecorner. Thank you!! Nikul
The agent was very responsive and worked with me on the best options.
It's been good so far, but haven't actually taken the flight yet. Right after I wrote this I got a call the economy seats I reserved were not available. I would need to upgrade at the cost of $200 to take the flight. I paid the &200. I was not upgraded, I was in the economy seats in the back of the plane. I contacted Farecorner and got not response.
The price is different on the website we purchased the tickets and then you call back and is the price is higher
i had messed up my reservation by not confirming and they got me a flight wilson
Very good service and prompt communication. I love it. Paris helped me a lot What I am looking for. What she told me the prices at the beginning and it was the final price to get the plane tickets. This’s should be and it was. I think She’s very good and professional. I like her detailed explanations. Thank you so much Paris
i received a confirmation number
Erik Sanchez
Dec 14,2022Good person very kind I recommend it