I received a box I ordered unfortunately a large portion of the box thawed when I got home & was warm ( UPS FAULT). I told customer service what had happened & they gave me my next box for free. Amazing customer service that shows they want to leave a positive impact on their customers!
Customer service is very attentive to order adjustments. They are always friendly and helpful.
Really easy and the quality of food and service was superior!
Luz was very friendly and very helpful! I love this meal service and have tried a dozen of them! I’ll be out of the country for the next few months and Luz helped me pause my plan so I could keep my flex pro plan and prices at my discounted rate!
Quick response and a prompt solution. Thank you to Lourdes!
Good experience from miurel
Lourdes was great and addressed my concerns immediately!! Her customer service is excellent and she made my day by expediting my order!! Definitely would love to work with her with any future account concerns/questions!
Was fairly quick to get through the automated chat and to a live agent, Marcela, who was able to answer my delivery date question quickly.
Meals are delicious and many low carb ones to choose from. Quick for busy people!
Needed assistance on my account and chat was super quick and easy. The auto responses/questions were minimal but got me in the right place without being overkill & annoying. Lourdes helped & helped with both of the account and made the process quick easy & painless.
amazing company and customer service. Luz is great with customers!
FlexPro always helps out when I need it. Big thanks to Brian!
Brian was great with a fast response and helping resolve me issue.
Benjamin was quite helpful! I appreciated our interactions/his help.
Raquel with customer service was very helpful with correcting an order. Very quick response and solution!
1) there is no app for iPhone or android to order food or skip from. Instead you have to go to their website which is ludicrous for 2024. 2) it is impossible to cancel the service. Their chat service is non responsive and no matter how many times you try to cancel they will still charge you and ship you food. The food was fine yet having no app to use nor any way to cancel I’m giving it one star. There is a 4 week meal commitment that is hidden on their website. Had I known I had a 4 week commitment I would have declined. Pass
Benjamin Was so helpful resolving my issues with my account.
Brian was fantastic! He took care of my issue and made me feel comfortable doing business with FlexPro Meals.
Raquel was awesome 5 star customer service
Justin Mcmahon
Apr 23,2024Fantastic service… !