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Reviews 758
Jordon Hull
Apr 20,2024Luz has been extremely helpful assisting with coordinating and navigating my current subscription while I’m out of the country and adhering to a new meal plan once I return to the states.
Nicole Martin
Apr 19,2024Luz responded to my inquire very quickly. Amazing customer service! Luz provided with a discount on my first large order. Much thanks!
Lukas Cardeno
Apr 19,2024Lourdes was great at solving any questions I had. Answers were straightforward and helpful
Q WHITE
Apr 19,2024Jessica was AMAZING
Patricia Hauck
Apr 19,2024Texting to change my subscription made it easy!
Taylor Cheek
Apr 19,2024Brian was very helpful to me with my questions on my delivery.
James Kimberley
Apr 19,2024Olga was a huge help!! so glad I was able to text instead of talking to someone on the phone
Ted Harton
Apr 19,2024Olga was a phenomenal customer service agent through FlexPro meals. I asked if I could cancel a shipment and she gave me a 1 time courtesy credit for a free shipment. It was all through text and it was very fast, easy, and accommodating.
Kevin Banks
Apr 19,2024Jessica is awesome helped with everything I needed
Mason FIke
Apr 19,2024Had a messed up order but Jessica was great at resolving my issue and getting a correction box mailed out immediately.
Hilary Ervin
Apr 19,2024Miurel was great and helped me with a big issue on my order! Made sure I was taken care of as best as possible! Super happy with the results
Shane Parker
Apr 19,2024Great service. CS agent was helpful and quick. Much appreciated. Hope the shipping problems get solved!
Christopher Gonzalez
Apr 19,2024The meals taste great but after paying a little closer attention to the ingredients I began to notice that they contain very high amounts of sodium. Also the list of ingredients for each meal is really big and loaded with chemicals that you would only know what they are if you are a chemist or individually looked up each chemical. I decided to cancel my subscription and start looking for healthier options. Since you can't cancel the subscription on your own you are directed to either enter the chat on their website and talk to one of their agents, send them a text message or call them. I tried the fist two and never received a response. I ended up calling them and they kept insisting on continuing with my subscription. After several minutes of going back and forth and explaining the reasons why I was trying to cancel my subscription the agent agreed to go ahead and process my cancellation request. The next day I receive an email from them with a date of when my next order will be processed. It is extremely annoying that I have to invest so much time and effort just for trying to cancel my subscription and avoid being charged again for a service I do not wish to continue doing business with.
Miguel Angel Luis Pizarro Arel
Apr 19,2024Raquel was Pretty fast and friendly
Robert Leatherwood
Apr 19,2024I needed some help from customer service & my issue was taken care of in short order. Thank you Raquel you're a rock star!
Josh
Apr 19,2024Customer support is always insanely helpful. Olga helped me last time and took care of stuff in about 2 minutes.
Bo
Apr 19,2024Lourdes was a great help, highly recommend.
Doug Drew
Apr 19,2024Jessica took great care with my issue.
Denise
Apr 19,2024I reached out to Customer Service with a question and received a response immediately. Not only did they respond promptly they were very courteous and made sure I was happy with the action taken. I very much appreciate a great customer service experience and Lourdes was beyond amazing!
Ian Boydston
Apr 20,2024Raquel assisted me with no problems and no hesitations and got everything sorted out in seconds!