Frosts Garden Centre

4.0 (783 Reviews)

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Inspiring gardeners since 1946, Frosts is a family owned group of four award-winning centres offering a superb shopping destination, inspirational plant nurseries, great events calendar, beautiful restaurants, a food hall and florist.

Our Centres are in Woburn Sands, Willington, Brampton and Millets Farm - we hope to see you soon.

Reviews 783

4.0

Out of 5.0

Mrs Yvonne Davis

Sep 04,2024

Very helpful gave notice of delivery and delivered on time

customer

Sep 04,2024

Went to Frosts at Woburn Sands today ( 3rd Sept 2024 ) for lunch about 13:00 hrs. I am not keen on Frosts menu and ordered a Frosts Beef Burger without the gherkin and cold slaw ) So was served a dried/overcooked burger, half a lettuce leaf and less than half a tomato. It easy the worst meal I have ever had and at a cost of over £13 was unbelievable. Decided I would have a cup of tea. Frost ALWAYS use weak tea bags so I asked the cashier if she could put in an extra tea bag. No.problem was the reply but it would cost me an extra £0.90 pence..I naturally said ..no way. So overall experience very poor and will probably never use Frosts restaurant again unless I can get a bank loan to pay for it.

Mr G Hanson

Sep 04,2024

Great staff

Melanie

Sep 03,2024

Quick and fast delivery very happy that’s why I shop there for house and garden products

Debbie Foster

Sep 02,2024

We ordered a Kettler parasol on the website and it was a very easy experience. A day or so later I got a phone call confirming the order and the day of delivery. As stated we got a text confirming the time of delivery and a call a short while before it arrived. We are very impressed with the order process and the price and quality of the product. This is the second time we have used Frosts for garden furniture and will do again without hesitation.

PAula Robinson

Aug 31,2024

Excellent communication. Delivery first class. Frost employees are the best.

Bernadette Webb

Aug 31,2024

I paid a good price for the garden bench which arrived super quick. The guys who delivered it were very pleasant and positioned it exactly where I wanted it.

Mr Paul Tolley

Aug 31,2024

The staff and quality of service.

rob

Aug 29,2024

Nowhere does it mention that it weighs a ton. My wife and I can't move the top. May have to request a return

Mr Eddie Crump

Aug 28,2024

Everything I wanted was waiting for me and good food to

J W

Aug 27,2024

Super service, quick delivery, easy to assemble, very pleased.

GMBB

Aug 26,2024

Bought three bamboo plants at 3pm on a Sunday & arranged for them to be delivered during the week. By mid-morning on Monday they called to say they had sold one of the plants by mistake. I asked how that happened & they could not explain it.

Mrs S SMITH

Aug 25,2024

Efficient staff at Willington. Delivery details were confirmed by next day , with delivery within 7 days. Two hour delivery slot and a ohone call when staff were 20/30 minutes away. Cheerful and polite delivery staff.

Zara Robinson

Aug 23,2024

The two older ladies outside that helped me choose the fruit trees couldn’t put themselves out enough. And the delivery guys actually walked the trees up my road. Fantastic service

Steph

Aug 22,2024

Table and chairs great price. Lady who served us was brilliant delaying her lunch break and coping with malfunctioning till which delayed her break further. Delivery also brilliant.

customer

Aug 20,2024

Jane ( I’m sorry if I got this wrong) was amazing at the centre. Very knowledgeable about her plants and offered practical advise on what to buy n look after the nice magnolia we picked!

Ann Mary

Aug 18,2024

My husband and I stopped for a refreshment break at Frosts Garden Centre, Willington, on our way back to Suffolk from a holiday in Wiltshire. I inadvertently left my cardigan on the back of the chair in the cafe, and didn't realise it was missing until we were back home and unpacked. I telephoned the customer service team who found the item in lost property. As we live so far away I asked if they could post it the cardigan back to me and I would pay for the postage. The adviser checked with head office and confirmed this would be done - at no cost to me. This was a kind gesture and much appreciated. The only reason I have not given a 5 star review is because I did have to ring up a second time to chase when the item still hadn't been returned 2.5 weeks later. Otherwise a great experience with really helpful people - thank you!

Graham Owen

Aug 18,2024

Great selection of the chippings that I was looking for and the delivery was on time and the delivery guys phoned to tell me they would be with me in 20 mins, were very polite and helpful. First class service thank you.