Frosts Garden Centre
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Inspiring gardeners since 1946, Frosts is a family owned group of four award-winning centres offering a superb shopping destination, inspirational plant nurseries, great events calendar, beautiful restaurants, a food hall and florist.
Our Centres are in Woburn Sands, Willington, Brampton and Millets Farm - we hope to see you soon.
Reviews 783
customer
Mar 22,2024Easy to purchase and arrange delivery.
Ms Rachael Fox-Jackson
Mar 20,2024Customer service was great! Knowledgeable staff, knew the product, gave a demonstration of product, polite, friendly, could not have done any more for you. Gave us a pen and paper to make notes of the measures before we went home to make sure it fitted into our space. Informed us of next steps and those did happen. We had a text message x2 days before the delivery stating a delivery window. We had a phone call 30 mins before the items were delivered. Delivery personnel polite, on time, put the items where we wanted them, unwrapped items and took the rubbish away with them. Gave us a card with contact details on if we had any queries. Great service, thank you.
Mr James B Kilkenny
Mar 18,2024Thank you Frosts Woburn Sands for nurturing our passion for gardening with your excellent selection of plants. Our special thanks to Sheena who assisted us on Saturday to find particular plants we were looking for and then going the extra mile to help us through to checkout.
Mrs Susan Wright
Mar 15,2024Good service, communication & delivered on time.
P Carter
Mar 14,2024Very good product, I would have rated higher if it had been delivered on the original delivery date.
Ross King
Mar 14,2024Really helpful in store as well as friendly when making decision on purchase. Delivery was well informed and matched by the delivery itself.
Anita
Mar 13,2024The staff at Frosts were great. They organised my order in store and made it very easy. The delivery men were also excellent ringing me 15 minutes before they arrived and were friendly and accommodating. The water feature looks great in the garden and was easy to assemble. It works when the sun is on it. Overall very pleased.
customer
Mar 12,2024Knowledgeable member of staff. Keen to explain the product. Happy with his explanation
P Baker
Mar 11,2024Alan was so helpful & knowledgable a great ambassador for the Company
Private
Mar 10,2024Frosts have the most amazing standard/range of fruit/vegetables/meat and delicatessan items. I just wish you would put a weighing scale in the fruit and vegetable section.
pauline g
Mar 05,2024Emailed to give time slot of delivery, called before arrival to let me know what time to expect delivery, put item where directed and took away packaging. Pleasant men
Mrs.S
Mar 05,2024Purchased a large garden ornament. Delivery was fast and placed in back garden. Excellent service. All staff very pleasant. .
Kieron Rentle
Feb 28,2024Good service and knowledgeable sales person. Delivery on time could not have asked for more.
Graham Hill
Feb 28,2024Pleasant informative staff,
Kelly Castle
Feb 18,2024Went to Frost today in Willington Bedfordshire. I have to say we had a roast dinner here me and my friend and it was one of the best roast dinners I’ve had for ages. The lay out is great and they come to the table to take your order. I had roast chicken and my friend had the nut roast it was stunning 🤩 five stars from me great portion size loads of fresh cooked veg. Staff are fantastic friendly happy and knowledgeable but very accommodating especially on extra gravy. The garden centre has a lot of changes recently and I have to say so much for the bettter has a great flow all the way around. Very accessible, especially when I take my dad in a wheelchair. There’s plenty of room to move manoeuvre around. Well done Frosts.
andrew stryczek
Feb 12,2024This garden centre is ok - knowledgeable staff, wide range of plants, good restaurant. Not the cheapest, but overall ok. The trouble is, not too long ago, it was great. It used to be a destination in its own right, but no more. I don’t image the chickens or the pigs bought in much money, but they (and the sheer variety of other things to see) were the reason to go to Frosts over Dobbies or even B&Q. There is little reason to drive the extra distance now. Such a shame. Again, it’s ok, just nothing special. Edit : this amendment follows Frosts’ reply to my review. My whole point is that Frosts Woburn Sands did indeed have in the past chickens, pigs, and an aquarium. In this regard it was a destination in its own right. They are all gone, it is now a slightly overpriced place to buy plants, and a very expensive place to have lunch. The whole experience is far diminished from what it was in the past.
NicolaB
Jan 30,2024I bought a large bamboo that was too big to get in the car. The staff at Woburn were very helpful, arranged delivery, and my plant delivered at the time stated, with helpful and friendly delivery drivers today
NICKY RAHEEL
Jan 24,2024Frost is local to me, I visit them weekly to buy fruit and Vegetables from Farmers Market Shop. I purchased my first large Dacaina Plant from there. There was a lovely assistant who helped me to choose my plant. Her name was Amanda, she told me how to look after it and also helped me choose a flower pot for it. She was very polite and extremely helpful! From the delivery to it getting to my house, I was informed every step . Was extremely Happy 😊 And my plant was so beautiful! Thoroughly recommend 👌 them very Highly. Very Happy indeed. Thanks to all at Frost.
NanaBoo
Dec 02,2023I am so impressed with the service from the team at Frosts, Frilford. I purchased an artificial Christmas tree but when we turned it on several of the lights didn't work. I called to tell them of the problem and that it was too heavy for me to load back in the car, and within 30 minutes they sent over a replacement, took down the old tree, and put up the new one for me. If only more companies had the same approach and offered such great customer service.
Newport Road, MK178UE, Milton Keynes, GB
http://frostsgardencentres.co.uk
Christine
Mar 22,2024Excellent service. Date of delivery agreed and the day before, a 1 hour time slot was given. Luke and Russ delivered our new BBQ to where we wanted it stored. We are very pleased with the service although we haven't opened the package yet to check the contents.