Frosts Garden Centre
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Inspiring gardeners since 1946, Frosts is a family owned group of four award-winning centres offering a superb shopping destination, inspirational plant nurseries, great events calendar, beautiful restaurants, a food hall and florist.
Our Centres are in Woburn Sands, Willington, Brampton and Millets Farm - we hope to see you soon.
Reviews 783
MT
Apr 13,2024Having been overcharged for a number of plants I purchased, I contacted customer services to request a refund. Advised I would need to take the plants back (50 mile round trip) to be given a refund! No response to my email to my question as to whether Frosts were prepared to cover the cost of my fuel for their mistake! I had provided a copy of my receipt and pictures of the plants and price tags on the plants…..radio silence!
customer
Apr 13,2024Brilliant service very helpful speedy delivery and very organised with our garden furniture. An exceptional garden centre would highly recommend
Customer Ian Taylor Henlow Beds
Apr 12,2024Very helpful during the choice and purchase followed by prompt delivery with constant communication on progress.
Ian G
Apr 11,2024Great shop with a fantastic choice of goods. Plant section very good.
BOT-1048
Apr 10,2024Everything from ordering to delivery was perfect. Big thank you to the delivery team Luke and Matt who were friendly, on time and well organised, making sure my furniture arrived at the right place in the garden.
MELVYN POTTS
Apr 09,2024My wife and I were looking to buy a particular piece of garden furniture that had been advertised in a Frosts catalogue at a significant price reduction, and visited first the Frosts at Woburn Sands. Sad to say, we wern't too impressed with what there was to look at, (once we managed to locate the garden furniture), nor at the limited staff assistance, so we went over to Frosts at Willington. What a difference! Easy to find the garden furniture, and when we couldn't find quite what we were looking for, a member of staff, Tom, who was assembling furniture with a colleague, immediately stopped what he was doing and the 2 of them went off to bring exactly what we wanted on a large trolley. Even more than that, they took it round to the checkout, and as we had more shopping to do, Tom told us to ask for him when we were ready to go, and he would come to help load the furniture into the car. Outstanding service from very helpful staff. Thank you Tom, and your colleague (sorry that this review is over a month late, but the furniture is assembled, & awaiting some decent weather to sit on it).
customer
Apr 09,2024Lovely plant selection ,helpful staff and speedy delivery service
EG
Apr 08,2024Sadly not the experience we were hoping for. Still waiting for the missing parts from our furniture delivery, despite numerous chases to both the salesperson and the customer services department. Given the price, we would have expected much more.
Lesley Wiles
Apr 06,2024All good. Arrrived when it was supposed to. So no problem.
Gillian Horne
Apr 04,2024In store we were well looked after by a very polite and friendly salesperson. Everything about our purchase was explained extremely well. Delivery of our new garden furniture was quick and the delivery people were helpful and polite. I couldn’t fault any part of our experience with Frosts Woburn Sands.
John Simmonite
Apr 03,2024Delivered on time at the time they said and unwrapped delivery and placed in garage as requested
Mr Pither
Apr 03,2024Very helpful with well informed staff
Mrs A Boittier
Apr 03,2024Delivery was on time. Thank you to Luke and Matt for your help in taking away all packaging. Both happy and friendly young men, which was a pleasure to see these days Love the garden furniture, just the table to assemble and wait for the sun to come
Chris Newbold
Mar 29,2024Accommodated two trees on one delivery, good price, sales experience good and the member of staff (Justin) was very helpful. Similarly with Russ and Tom who delivered the trees, and Michelle who arranged the delivery - they arrived when they said they would. Very pleased and would buy again. Thank you.
Anne Saunders
Mar 28,2024From placing the order to the delivery every member of staff could not have been more helpful and efficient.
Pippa Wilkinson
Mar 27,2024If only all deliveries were as trouble free as this one! Excellent service from Frosts and excellent communication throughout. My new garden furniture turned up on time and was delivered by two very friendly guys, Luke and Ben :) Thank you!!
John Mason
Mar 26,2024I visit Frosts Garden Centres on a regular basis. While I enjoy the experience, I am Coeliac, and have to say I am disappointed at the lack of choice in the Cafe. The same flavour of gateau is so disappointing. There are lots of us, please try and give us better choices, who knows we might even buy something!!
Fiona
Mar 25,2024Very helpful staff and friendly. Couldn’t do enough to help. Thank you.
Silvia
Mar 24,2024The staff was very helpful and kind from the time of choosing the plants in the shop to the delivery of the plants at my home address. I also had a request over the phone and they found out everything for me and came back to me. The service I received was outstanding and I am very happy with the quality of the plants. I always like to come back to the Frost Garden Centre in Woburn Sands.
Newport Road, MK178UE, Milton Keynes, GB
http://frostsgardencentres.co.uk
Mrs J Doran
Apr 17,2024Great service I was kept informed what time my item would be delivered, Happy customer