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Founded in 2014, Furniture Direct Online, a family business with over 40 years of expertise in the furniture industry. From the beginning Furniture Direct Online has been focused on supplying the best quality furniture at the most affordable prices for our customers.
In 2015 we moved to our brand new 80,000 sq ft warehouse in Wakefield, West Yorkshire. This progress allowed us to stock hold over 20,000 sofas and achieve fast, reliable deliveries.
In 2019 we faced the challenge of the global pandemic. With thousands of sofas in stock and the lounging lifestyle, we all became accustomed to during the lockdown. This is where Furniture Direct Online stepped up, to become a household name. Delivering over 100 sofas per day nationwide.
Here we are now, in 2024 with our new look and thousands of happy customers. Our mission still remains the same, striving to bring you incredible quality furniture at the most affordable prices with the absolute best customer experience.
Reviews 769
Phil Luthert
Sep 20,2023Advance notice of time of delivery very helpful
Fi
Sep 19,2023Excellent service and quick delivery
Wendy
Sep 19,2023Delivery - fast and efficient. Max and his assistant couldn’t have been more helpful. In constructing the bed, a piece broke. I contacted Andrea at the sofa/bed shop and received a new part the next day. Very pleasant to deal with. The beds are also comfortable Thank you
Megan Hanney
Sep 19,2023Great customer service - always on hand. Friendly, polite and the sofa is 10/10
Catherine Belshaw
Sep 19,2023Excellent service from start to finish, even before placing the order, furniture direct were extremely helpful and prompt in responding to my questions. I Received the sofa within a few days and I absolutely LOVE IT.
Patricia
Sep 19,2023Need to employ different delivery company, said it wouldnt fit up my flat stairs so left it at the bottom had to get my son to carry it up , yes it did fit! Company refused to refund my delivery charge! When unwrapped sofa it was damaged but company said i signed paperwork to say everything was fine, i never signed anything??
Farzana Kausar
Sep 18,2023Was Easy to order, Delivery was a week or so. Delivery team were great professional and so helpful! Sofa set was exactly like the picture! Great service
Pawel Gozdz
Sep 15,2023Brilliant service and great communication from Max. Very helpful team and pleasure to work with. Thanks.
Bret Astbury
Sep 14,2023Great experience with these guys. My topper is of high quality and really comfortable. I would definitely use these guys again 5 star service. 😁
Lee Smith
Sep 14,2023Very friendly service, highly recommended.
Adam
Sep 14,2023Max and his buddy turned up and saw that I wasn't able to get the bed up the stairs to it's destination so i asked if they take it up or not but before I'd finished asking Max had already offered to take it up for me. The bed is exactly what you'd expect for the prices these guys charge. Once it's all together it works exactly as advertised!! I couldn't ask for more they turned up with exactly what I'd ordered, they were friendly and even did more than I was expecting. Can't fault you guys thanks again I can't wait for bedtime now
Amie Hughes
Sep 14,2023Great experience with the delivery drivers very friendly and went out of there way to help getting it up the stairs..
F Aitlhadj
Sep 13,2023Great service thank you
Mr Paul Askwith
Sep 13,2023Very friendly drivers think one was called max he even offered to carry our old mattress outside bed is lovely and comfortable 5stars from us
Reesejade Bennett
Sep 10,2023The sofa came on time only taken just under a week to come absolutely love the help I got when buying the sofa the company is so reliable would 100% recommend
Customer
Sep 08,2023Easy to order fast delivery in 7 days and was easy to chat to over what's app
Ian kerton
Sep 06,2023Delivery into living room on time polite helpfully men thankyou
Miss Yeomans
Sep 05,2023Had never used them before so was a bit wary but had no reason to be. The sofa came so quickly, I spoke a lot to customer service in the lead up to buying it as I needed it asap and they were so helpful. The sofa is amazing and so good for the price!
Susanne Czartowski
Sep 05,2023Brilliant communication and very speedy delivery :-)
50 dewsbury road, wf59nq, ossett, GB
http://www.furnituredirectonline.co.uk
laura turner
Sep 20,2023Very happy with the sofa ordered, true likeness to pictures on the website. Wasn’t delivered within a week but when I chased it the customer service was excellent and it arrived within a few days. Delivery was good, came in three pieces and was easy to assemble, you do need a drill though to attach the chrome feet. Excellent purchase, would recommend.