Founded in 2014, Furniture Direct Online, a family business with over 40 years of expertise in the furniture industry. From the beginning Furniture Direct Online has been focused on supplying the best quality furniture at the most affordable prices for our customers.
In 2015 we moved to our brand new 80,000 sq ft warehouse in Wakefield, West Yorkshire. This progress allowed us to stock hold over 20,000 sofas and achieve fast, reliable deliveries.
In 2019 we faced the challenge of the global pandemic. With thousands of sofas in stock and the lounging lifestyle, we all became accustomed to during the lockdown. This is where Furniture Direct Online stepped up, to become a household name. Delivering over 100 sofas per day nationwide.
Here we are now, in 2024 with our new look and thousands of happy customers. Our mission still remains the same, striving to bring you incredible quality furniture at the most affordable prices with the absolute best customer experience.
Wow beautiful very friendly and very helpful I will be using them again absolutely amazing
The web site was easy to manage, also the sofa that I ordered was how it look and described
we are so happy with the sofa and very very pleased in the service we have received. From start till the sofa got delivered we was kept upto date with information. Delivery was really quick which is absolutely fantastic not waiting weeks we waited not even a week. The sofa it's self is amazing we all love it. The sofa is so comfortable and the fabric feels amazing. Thank you so much
Ordered my 2 and 3 seater suite on the Thursday I was sitting on it at 11:00 on the Monday fantastic service. The suite is exactly what I wanted and is lovely and comfortable.
Amazing comfortable bed very happy with my purchase thankyou
Fantastic sofa, super comfy and great value for money! Staff was amazing when needing to speak to them on both phonecall and WhatsApp. Delivery men was great and quick too! Thankyou! Will use again.
This is my second sofa from furniture direct great price speedy delivery good communications and delivery people were excellent too
Stunning sofa we ordered the bishop with a Xtra footstool, so comfortable the colour is perfect too. Came within a week of ordering !
Had 4 sofa’s from furtniture direct now & everytime they’ve been amazing everytime! Cant thank you enough for saving my back from my old one hahahaha
Good price and speedy delivery what more can you ask for.
Absolutely fantastic company with good quality furniture! I was a but weary about ordering from a sight I saw adverts on Facebook, but was absolutely desperate for a new sofa. Never did i imagine i could have a luxury sofa on a budget! The sofa it's self is super comfortable, great quality material and everything's you could want. The customer service team was friendly always kept me updated and delivery was quick! Can not recommend enough.
Ordering was simple, communication from company good and delivery quick and efficient. Easy to put together and really comfortable. Overall fantastic experience. David Jones, Luton
Excellent service and excellent quality
Communication hasn't been great unfortunately, I ordered the sofa on 24th January and this was marked as 'ready to ship' from that same afternoon however it is now 7th February and I am still waiting for this to be delivered. I have now emailed with no response , messaged on what's app and told to email? Finally managed to get through to a nice customer service lady on the phone who has told me there is now a delay with the sofa which wont be delivered until week of 17th. Now been asked to review my purchase?
The whole experience from start to finish was amazing. The service was great, quick and felixable delivery. When building the couch we could find a part, messaged the company and had a reply within 5 minutes explaining where to find it. Would definitely use them again.
Couldn't be happier with my sofa and experience with furniture direct all around, great staff at the showroom and the delivery guys were brilliant too, cannot recommend enough! Thank you
Would 💯 recommend this company, good service polite customer service agents and my sofa is beautiful in every way! So comfortable and so comfy as a bed at night!
Very good service from the beginning, very quick delivery, within a couple days had the sofa up and ready! Can not fault the company at all.
Ordered a corner sofa a month ago and was told it would be 5 days delivery. Rang several times to ask where the sofa is and been given continuous excuses and delays. Still sat here without a sofa and more lies about delivery days. Highly recommend not ordering from here if you actually want to receive what you order.
Kimberley Barnes
Feb 14,2025Fast delivery very helpful getting the sofa in thank you