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Gamboa - We are the world's leading genuine fashion brand. Our store offers authentic alpaca apparel worldwide. Shop for alpaca ponchos, sweaters, scarves, hats, socks, panama hats and more. Unique apparel that combines natural fabrics, authentic ethnic fashion and urban styles. Gamboa - Wear the adventure.
Reviews 158
customer
Feb 22,2025no return rights bad quality no return foem in packaging overpriced
Gabriel Forthal
Feb 13,2025fast shipping good product for price when its on sale
Un utente
Feb 04,2025Spedizione velocissima, poncho in perfette condizioni, confezionato in busta sottovuoto. Effettivamente è morbido, caldo e di comoda vestibilità. Un po' più sottile di come lo avevo immaginato, ma cmq sono soddisfatto, sia della logistica che del prodotto. Al momento massimo voto, sperando che conservi la sua qualità anche dopo i lavaggi.
John Luke Bacard
Feb 01,2025The ponchos I ordered are great. They fit great and are soft. They're great!
Deborah Wells
Jan 19,2025I wear a women's large, which seems to correspond to a men's medium. I have several alpaca sweaters from Gamboa, and they are all among my favorites for cold winter weather.
Patti
Jan 19,2025I bought a ruana for my husband for Christmas and he absolutely loves it! He's been wearing it every day. It's so soft and warm, perfect for our cool house in the winter. I was very impressed with how fast we received the package!
Upset Navy Mom
Jan 17,2025I received a zip up sweater as a Christmas gift. The first time I tried it on the zipper tore away. I filled out the exchange upload the company provides. I emailed the company. I phoned them twice. I got no response. I would not buy from this company under any circumstance. They have no integrity whatsoever. The reviews I left on the company website didn’t show up there. They only display the five and four star reviews. DO NOT BUY FROM THIS COMPANY!! After interacting with this company after I left a bad review here and they replied, I stand by this review. They don’t put up the reviews left on their website that are less than four. They don’t put out a good product. There are many great alpaca products from other companies. I would not purchase from this company again, especially for a gift. The company ended up giving my husband a refund for this sweater. I still would not buy from them again, especially for a gift as their exchange policy is very limited.
Robert Watson
Jan 17,2025Excellent quality, quick shipping, true to pictures
Inmaculada Fernández Castillo
Jan 12,2025El 28 de diciembre compré un artículo y pagué envío urgente (de tres a cinco días laborables) con idea de tenerlo el día de Reyes , iba justa de tiempo pero pagando el pedido urgente ( más caro) me aseguraba , mi decepción ha sido que ha llegado el 10 de enero y ni siquiera se han disculpado devolviendo el importe de más en el pedido urgente .
Anna Makri
Jan 10,2025Betrug!!! Achtung!! Ich habe Alpaka Pullovers bestellt . Die Ware sind minderwertig und aus Polyester - KEINE SPUR von Alpaca! Ganz billige Qualität. AUF KEINEN FALL DORT BESTELLEN!! Kein Widerrufsrecht und Ware aus Deutschland nach Florida auf eigenen Kosten zurückgeschickt werden sollen, obwohl Händler, die Rücksendung aus EU nach USA Verpflichtung (obwohl die Ware aus Deutschland verschickt wird) in den Widerrufs Bedingungen nicht festgelegt. Auch PayPals Käuferschutz hier existiert eigentlich nicht.
July Lysak
Jan 10,2025SERVICE IS AWFUL I can't say anything about quality because I just can't order it. There was problems with shipping in my country but I've found carrier who could pick up shipment but gamboa managers just ignore my e-mails. Why should a customer order in your shop if you reply more than shipment? It's inadmissible. The other point is cupon when you enter your e-mail for future spam, it just wasn't send on my mail.
Marc
Dec 21,2024I placed an order and three days past without any notification that my order had been shipped. I contacted Gamboa customer service via an e-mail link on their website and received a prompt reply early the following morning from Gabriela Vargas with explicit order status details. This was my second order from Gamboa and not my last; their products and service are exceptional.
Regis
Dec 21,2024Was looking for a hat band made with horse hair to replace a lost one. Gamboa offered decent prices. Shipping went very well (DHL from Ecuador). Final product fits perfectly on my hat and seems to be great quality. Final rendering is not exactly the same as advertised but it’s handmade so I was expecting that. It is still close to what I was looking for. Would have appreciated more examples to show variability, but not a big deal. Definitely love it.
Louisa
Dec 18,2024Betrug!!! Achtung!! Ich habe einen Alpaka-Poncho und einen Alpaka-Pullover bestellt und 20 Euro Steuern gezahlt, da die Ware angeblich aus den USA kommt. Am nächsten Tag (!!) war die Ware bereits da, somit habe ich Steuern gezahlt obwohl aus Deutschland verschickt wird. Zudem ist die Ware minderwertig und aus Polyester! Ganz billige Qualität. Auf Nachfrage wird angegeben, dass nirgendwo stehe, dass es sich um 100 Prozent Alpakawolle handele. Bei der Produktbeschreibung auf der Website ist jedoch bei Material ausschließlich Alpkawolle ausgewiesen. Das Unternehmen hat dann auf erneute Anfrage angegeben: „Diese Produkte werden nicht als aus 100 % Alpakawolle hergestellt beworben. Unsere Richtlinien sind auf unserer Website klar dargelegt und können von jedem gelesen werden, bevor er eine Bestellung aufgibt. Wir können für Sie keine Ausnahmen machen.“ Die Richtlinien konnte ich jedoch nirgendwo auf der Website finden und es handelt sich um absichtliche Täuschung, da bei den Produkten lediglich „Alpakawolle“ als Material steht. AUF KEINEN FALL DORT BESTELLEN!! Es wurde ein Umtausch in andere Ware angeboten, nein danke, ich brauche auch keine andere minderwertige Polyester-Ware!!
Tek
Dec 03,2024Ero preoccupata, leggendo varie recensioni negative, che i prodotti ordinati non arrivassero. Invece non ho avuto nessun problema, ho solo scritto al servizio clienti dopo circa una settimana perché non avevo avuto notizie dell'invio del pacco: mi hanno risposto che sarebbe arrivato in 5-8 giorni, invece dopo due giorni è arrivato. Meglio così. Sì, è vero, ci sono le spese doganali, ma sono ben specificate nella voce di riepilogo dell'ordine prima di pagare. Errore mio non aver controllato su Amazon, perché c'era lo stesso prodotto venduto da loro senza spese doganali! Comunque tutto sommato una buona esperienza.
Rafael Mendoza Jr
Nov 23,2024Great quality more than I expected, super happy with my purchase !
Kevin Hughes
Nov 22,2024I ordered a hat and hat and the one color was sent to me. I returned the hat on October 15 and I’m still waiting for a credit to my account. In addition it cost me $23 to ship back that I would expect that to be refunded as well since it was, the only recourse I had was to ship it on my own And you sent me the wrong hat thank you my name is Kevin Hughes
zachary bass
Oct 16,2024The ease of checkout and quality of purchase makes Gamboa a definite place to return shopping
Hugh Hetherington
Sep 27,2024Just bought my fourth hat from Gamboa. This one was packed in a box that was too small and was crushed by the packing process, not damage to the packing. Prompt response from company with replacement on the way. Excellent customer service. Great styling and feel. Very comfortable to wear all day. I will continue to buy hats from Gamboa.
claire
Feb 24,2025Scratchy wool, and both sweaters fell apart within 2 months. So disappointed, because they were so cute. Purchased as Christmas presents. No response to issues.