To leave a review you need to be logged in
We look after the legal side of residential property sales, purchases and remortgage. We act for corporate clients, 'High Street' Lenders and individuals wishing to change their mortgage product from one brand to another.
We are based in Maidenhead but provide services to customers and clients nationwide. We are available for personal meetings with our local clients and available on the phone for our clients who are based elsewhere in the country.
Reviews 782
zarayas
Feb 01,2023Excellent service Appointed by nat west for my remortgage All went smoothly easy to follow instructions and communication by their online portal
Kristel Kemp
Feb 01,2023Used this service as part of a Mortgage swap to Natwest. Communication through the web portal was quick, thorough and efficient. Everything was managed smoothly.
Paul
Feb 01,2023These are lawyers appointed by the bank, you don’t get a choice. They are a low cost/ volume business where inexperienced/ unqualified staff do the process and a qualified person does not get involved until the last minute. This leads to frantic requests for further or duplicate information which could have been avoided. We tried numerous times to phone to resolve matters but you aren’t allowed to talk to the people making the requests ….. lots of delay and frustration occurs as a result.
Arun Asokan
Jan 31,2023Excellent. Really satisfied with GPL. Went out of their way to ensure I got the remortgage equity funds on time.
Geoff Lai
Jan 31,2023Great experience, GPL have been really efficient and communication through their portal has been really easy to facilitate the mortgage. Would definitely use again without any hesitation.
Honeysuckle Homes
Jan 25,2023I cannot believe they actually asked me to leave them a review after I COMPLAINED SO MANY TIMES! The service is appalling and just slapping up a bad portal and pushing experienced buyers down to the lowest possible junior staff member is an error. We receive our mortgage offer on 12 August and mid-December they still had not bothered to check for their version of the offer so we had to send them our version!!! WTAF?! Their processes and technology platform are Mickey Mouse. The tech platform is untested. It has multiple glitches and uability errors. On the platform, you cannot go back and adjust any comments or statements. They need a tech person to modify each change – it is cumbersome and inefficient. We had a dumb as hell representative who ignored our messages. So we kept copying and pasting the same message over and over again until they finally answered the questions! They work at extremes - we opted out of text alerts as TEXTS are NOT FOR BUSINESS USE! Their system cannot just select email alerts so the idiot staff member either sent us the same messages multiple times on text and email (even though we had opted out!) or TURNED OFF OUR ENTIRE CASE! - putting the whole case on HOLD because their system couldn't cope. The rep could not be bothered to name documents that we were meant to download and review or save copies of – leaving them named as ‘output’ or ‘task’ - as if we knew what that meant! There was no user navigation to explain THE ONLY WAY TO GET COPIES OF IMPORTANT LEGAL DOCUMENTS WAS TO SELF-SERVE LIKE YOU DO IN TESCO! There are no notifications of new documents to read or an explanation that they have no intention of emailing or posting you copies - so when they turn off your account access, you're effectively F88888D! The rep clearly had NO LEGAL OR CONVEYANCING TRAINING! So had NO IDEA WHAT WE WERE TALKING ABOUT. If your lender offers you free legals - refuse - just pay for your own competent solicitor because you won't find one at Gordon's.
Craig Cunningham
Jan 16,2023Our bank chose these for us, we had no input into that. All seems fine at first but once it gets close to completion all of a sudden they start to check your documents and raise issues so everything becomes a mad rush. Unclear instructions on what they want so needing to get ID certified and re-certified.
Murugan Palanisamy
Jan 16,2023I have Remortgage done via Gorgons Lawyers. It was fantastic service work with them. This is showing their experience and quality of service. I am extremely happy to share my experience.almost within 4weeks time they are completed my re-mortgage service. This is one of EXCELLENT service. I want to thanks to the firm and all staffs involved mainly Haneen, handled my case. Thank you Again.
Shujie Sun
Jan 15,2023My experience with Gordons Property Lawyers is really amazing. they only spend 2 weeks to complete my mortgage before Christmas, and my completion day is really close. i was worried about the whole process if they will have enough time to deal with my case, however, everything went so smoothly; their online system to communicate the progress of the case, raise questions, and answer questions is so efficient; I don't have to call them all the time, every communication is through an online portal that makes things so transparent and easy access. The staff is also so nice and friendly. Highly recommend !
dilep singh
Jan 13,2023I have just finished a remortgage with GPL. Their service is quick, clear and precise. Every stage was chased up and due to this, I have no qualms or hesitations about using them in the future
BARRY DAVIS
Jan 09,2023great comms and helpful from start to completion
Zebedee Budworth
Jan 09,2023They were awful, took ages, dragged their feet, I had to get documents certified multiple times, called me up to say I needed to make the payment immediately even though it was the first I'd heard of it - at that point their system would even allow me to pay. Terrible experience. Even the link to leave a review didn't work.
Mr John Bell
Jan 06,2023Really good service and support
Sajjad Safaripour
Jan 05,2023Excellent service, fast responses
Lee Simmonite
Jan 05,2023Dealt with my remortgage perfectly. Communication was excellent. Thanks saira.
Anish
Jan 05,2023Overall Good service, communication is mainly internet based messaging system, you have to upload ever documents on their servers, so for those who are not good with such things may struggle to communicate. thanks
Mr Jacob G
Jan 05,2023Used them for a remortgage. Skeptical at first as it was our lenders recommended firm. However they were super efficient, proactive and managed to complete the remortgage quickly and on time. Very impressed and I will use them again. Thank you
Tracy Walters
Jan 05,2023Victoria has been highly professional and super helpful with all of our questions. Pleasure to deal with and wouldn’t hesitate to use again! Thank you!!
Galin Zlatarev
Jan 05,2023Strongly recommend! Great service!
SC House, Vanwall Road, SL6 4UB, Maidenhead, GB
http://gplawyers.co.uk
Shahzeb Ahmed Khan
Feb 01,2023I was a remortgage client. It was a hassle free experience from Gordon Property Lawyers. The portal was easy to use mostly. It was easy to get through to staff and they were responsive over messaging.