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We look after the legal side of residential property sales, purchases and remortgage. We act for corporate clients, 'High Street' Lenders and individuals wishing to change their mortgage product from one brand to another.
We are based in Maidenhead but provide services to customers and clients nationwide. We are available for personal meetings with our local clients and available on the phone for our clients who are based elsewhere in the country.
Reviews 782
Ben Stobbs
Dec 08,2022Shona provided an excellent and efficient service ensuring a timely completion of our remortgage, many thanks!
Harry Howe-Aspinall
Dec 07,2022Poor communication. Tried several times to contact Lara with no response. My current mortgage deal is set to end this month and thus subsequently moving to variable, and costs increasing significantly. Process has been dragging for weeks - wouldn’t be as bad if they provided updates.
Fiona Allan
Dec 06,2022Shona at Gordons was very helpful and very responsive to all emails to ensure a quick completion. From a mortgage brokers perspective i was very impressed with the service from Shona.
RT
Dec 06,2022This company was appalling - do not use them if your mortgage might be anything other than straightforward. They are very difficult to contact to discuss anything: if you call them you have a huge wait for the call to be answered by a customer service assistant who cannot actually answer anything. Your appointed 'case handler' is never available if you ask to speak to them. On the few occasions when the case handler did call, if I missed the call there was no second chance, and no way to call back, without going through the above process yet again. When you email then you get a curt answer back 1-2 days later - it is impossible to manage a discussion on these timescales. There was no recognition of special circumstances and as a result our mortgage took MONTHS longer than it should have, which cost us around £1000 in interest as our previous deal had expired. Although the headline cost was quite low, various extra charges were levied without pre-warning. These were not clear up-front. This was one of the lower cost quotes I received, and I guess you get what you pay for: my impression is of a low-cost, under-resourced set-up, providing a one-size-fits-all, low quality service. It ended up costing me far more in the long run, than using a trusted local solicitor. Never again!
Nathan Brown
Dec 03,2022Gordon's Property Lawyers sorted our Mortgage with Nat West, they were very efficient and everything went smoothly, their online portal kept us up to date with easy access to all relevant documentation at any time, couldn't fault their service and would recommend them without hesitation
GBW
Dec 01,2022Excellent, professional service. Would definitely recommend.
Mairead Askew
Dec 01,2022I have had a positive experience as they were nominated by my bank - went very smoothly
Jason Burt-D'Arcy
Dec 01,2022Zero hassle. Website was very, very easy to use and communication was clear and concise. Got everything done with no issues!
Jonathan
Dec 01,2022I currently have 3 BTL mortgages going through GPL and Natwest which has been very frustrating. Issues include 1. Very long wait on the phone to speak to the case handling 2. Automated messages coming via the portal on 3 occasions asking the same question which I had replied to and the case handler failed to pick up 3. The case handling failing to read uploaded documentation regarding the leasehold status on my flat 4. Numerous spelling mistakes in correspondence 5. Lack of clarity on a number of issues 6. When I did get through to the case handler they constantly talked over me, they were not empathic and just kept blaming the system re automated messages. 7. The whole process is very impersonal 8. I feel the case handler is just an administrator, which they probably are with little decision making authority or initiative
David Bristow
Nov 30,2022GPL were nominated as the company by my mortgage lender to complete the process. My overall experience with them has been very positive, the system and the processes were easy to complete along with the instructions to what was needed. I always found the person responsible for my case to be efficient and quickly replied to any thing I asked or commented on. Overall a very easy process. Happy!
Soumen Chatterjee
Nov 30,2022Very happy with GR Lawyer's service with my re-mortgage case. Entire case was dealt over a very intuitive and easy-to-use portal with clear and instructive workflow. Everything from case process steps, client questionnaire, fees & payments and direct chat with the Solicitor was completely online. Very happy with the service and experience, case was completed on time as prescribed.
Stephen Bennett
Nov 29,2022Would just like to thank GPL AND Corey for their exceptional work and service The problems we originally had and they just took over and ironed everything out My wife and I are very thankful Thanks very much
DH
Nov 29,2022Utterly appalling service. Impossible to speak to the person handling your case, all you get to speak with are 'customer service advisors'. It took four months for them to deal with a very simple remortgage for Natwest. During all that time despite weekly and sometimes daily attempts to call them I never actually got to speak with a solicitor or my case handler, Ilze Pundure. Didn't call me back when asked, ever. Luckily I had a helpful financial advisor to help, otherwise the mortgage would have fallen through. If you remortgage with Natwest you may have no choice but to deal with them, otherwise avoid like the plague.
Anwar
Nov 29,2022Excellent professional service, kept me updated throughout the process using good communication tool.
benjamin fairless
Nov 29,2022Awful service... Lack of communication. No care was given whatsoever. Poor comms resulted in having daily interest rate penalties from my current bank. (Whilst we were transferring one mortgage to the other) despite my asking for an update Friday morning. Monday arrives and I ask for an update on the completion of the mortgage and then told the bank didn't release the money. Another £100 needs to be coughed up due to daily interest rates. All you get is a shrug of the shoulders and a "Not my problem" attitude. Although I agree it's not them who are to blame for funds not arriving and is the responsibility of the bank, they failed to inform me of this, and I could have called the bank myself and tried to settle the matter. They are an Old-fashioned service that often needed me to "Print" things off or send via post which again results in more delays! They also charge a fee for their work despite nothing saying anything about a fee when I applied for the mortgage through Natwest!
Freddie4321
Nov 28,2022My experience with Gordons was excellent leanne kept me informed all the way through my re-morgaging process, which for me made it a would use again experience Thank you Leanne
Beverley Ball
Nov 25,2022All went well with remortgage timescale good communication good, portal good for information and uploading documents CORY kept me informed with stuff i had missed overall very good and pleased with the service
Adrian
Nov 24,2022GPL dealt with my conveyancing professionally and quickly. The online portal and its features were very helpful. Any queries were responded to quickly. It was good value for money.
Nicola Carroll
Nov 24,2022A really quick and smooth re-mortgage process. From first contact to completion was less than 4 weeks. Pamela was very efficient and replied promptly. Think the online portal is a really useful tool.
SC House, Vanwall Road, SL6 4UB, Maidenhead, GB
http://gplawyers.co.uk
Rob kindness
Dec 13,2022My case officer was Shona, who was excellent and always answered my messages promptly and provided timely updates - thanks Shona. I think the paperwork could have been better - the formatting of the letters and schedule is poor and the language could be simpler but this is more a minor irritation.