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GPDQ provides nationwide healthcare services for individuals, businesses, and the NHS. We harness the benefits of technology to deliver better local access to healthcare. Our services include GP consultations, Covid testing, physiotherapy, mental health, audiology, health checks, blood tests, vaccinations and more.
Reviews 847
Sue
Apr 14,2022Very good customer service went very smooth and very helpful would use again
Alison
Apr 14,2022Very efficient system for booking and carrying out tests. Certificates were sent and received vrty quickly. Most impressed with flexibility - changed type of test and refund sorted very easily over the phone. Made a stressful part of travel very easy. Thank you.
Kevin Long
Apr 14,2022My test came back in good time. Was “inconclusive “ and this issue was quickly resolved with a retest supervised lateral flow and refund for difference. Cannot complain.
Jack McLean
Apr 14,2022Easy to book and great service
Reginald Njoku
Apr 14,2022Staff were very helpful. Explanations were simple Staff were gentle in collecting swabs from the nostrils & throat. Overall experience was fantastic.
R M
Apr 13,2022Very helpful and efficient service. Provided results on time. They even printed out results for us as we were already en route to the airport. Would recommend and we would use GPDQ testing again.
Cristian Georgescu
Apr 13,2022Good service, fast and lovely staff
customer
Apr 13,2022Prompt help to obtain OCR at Exeter airport. I would recommend to use this services.
Charles Kopec
Apr 13,2022Good friendly service and able to amend certificate to suit destination country specifications.
Mr Malcolm Broome
Apr 13,2022Easy to book and excellent prompt service when checking in Friendly staff and testing was carried out in a very professional manner Got test results in half an hour and printed confirmation immediately Coupled with free parking made it perfect
customer
Apr 13,2022Very efficient and friendly staff. Results emailed promptly and responded to subsequent questions in detail. Very helpful just expensive for what it is!
Joel Mais
Apr 13,2022Nice and easy to arrange appointment along with a swift turnaround in receiving results
Emma
Apr 13,2022I nearly didn’t use this service as the Google reviews were so bad but I needed a PCR test in Devon on a Sunday with a 24 hour turn around before flying. The test was quick and the staff were all friendly and professional. The results were emailed to me that night, less than 12 hours later which was a huge relief so I could enjoy the last day of my holiday instead of panicking about getting a PCR test.
Lisa Warman
Apr 13,2022The service was good and easy but the price is to much money.
Mrs cicely thompson
Apr 13,2022Very good happy to have useful information
customer
Apr 13,2022We got no results and my wife got a positive result when in fact she was negative Caused big problems Would like a full refund
Kuya
Apr 12,2022Quick and easy and convenient
customer
Apr 12,2022Very good service
MR TREVOR SPEAKMAN
Apr 12,2022Have used several times staff are lovely and helpful and never any fuss
Michael
Apr 14,2022I did a PCR test on the 18th of March to fly on the 20th. I got the results less than 24hrs. I checked it thought it was OK as I am now an expert on that. We travelled from Norwich to Heathrow for our journey to Africa. My wife and I were refused boarding because our PCR certificates were reading lateral flow test instead of PCR. Luckily we were asked to do 4hrs PCR emergency test so they could reschedule us for the next day flight. It costs us £220 + £80 to sleep in Premier Inn. My wife called your office and dropped a message. She was called by someone who said typing error was made. Then refunded £178 out of £256 we originally paid. No one even bothered to apologise for their mistake. I went there to complain when we came back from holiday and ask for my lateral test money as we no longer require it. At the time of this feedback I haven't received or heard from GPDQ office in Norwich