Superb service and communication
Great service!!
Very good website that reassures their customers about buying guitars online from them. I had considered buying one on Amazon but really glad I came to Guitar Village as I felt far more confident about their service. I spoke to one of their staff (Mark) initially who was very knowledgeable and I then placed my order online. The guitar arrived the next day as promised. Excellent. Thank you.
Could not fault service
Fantastic service, it arrived well packaged and in a timely manner (2 days after ordering!). Would definitely use again.
Top class service fella's, couldn't be happier. Particularly david who is a working class hero 😂
Beautiful guitar, excellent service and free next day delivery. What more could you ask for!
Excellent customer service, a very professional company. having ordered from overseas the company was very accommodating and helpful. The item was delivered very quickly in good condition. I would recommend this company.
Good service as always
Easy to use website. Arrived 2 days later. All present and correct.
Guitar arrived early and was set up pretty much exactly as I'd asked for..... very happy with GV.
Item arrived within the time specified. The guitar was well packed and upon opening what is a really nice case I checked the guitar and found no problems. After plugging in to my amp the guitar sounds superb and the set up is spot on. The guitar is very well made the fretwork being especially nice. On the whole a fine experience buying from Guitar Village. I would buy from again and would thoroughly recommend them. Cheers GV Keith Hales.
Guitar arrived when expected and was really well packed. The guitar itself is superb and really well set up. It`s the the most affordable guitar I own and it easily holds it`s own in the playability stakes with much more so called premium guitars. It`s beautiful and I haven`t stopped playing it since it arrived.
Fantastic service ! These guys achieve the standard you would wish for. Others I have tried all fall short., sales, set-up and delivery …. excellent!
I could write a boring review but I won't. Guitar Village buying experience was excellent....Thank you.
The guitar was as described, was delivered promptly, well packaged and is just what I wanted - excellent
This is the second guitar I've purchased on line. It is a daunting experience especially when buying an unknown brand from a Supplier one has not dealt with in the past. Notwithstanding that, following my research on the PRS website & various offerings from UK based Suppliers having decided that the PRS Custom 24 35th Anniversary was the one to get it then came down to which Supplier to choose. On the basis of "the right colour in stock, the best range of finance options & the Company's service writeup" Guitar Village was awarded with my order. True to everything Guitar Village said about themselves on their website UPS delivered my package in a timely fashion & in perfect condition following which I patiently waited overnight to bring the guitar & its packaging up to house temperature before unpacking. A few hours have now passed & my fret fingers are in need of a rest. Great Guitar, very happy customer. No wonder Santana loves PRS instruments. My thanks to Guitar Village for their perfect service. Thanks Guys. Rock on! See you next time. Cheers.
Excellent service, guitar arrived as stated and was set up perfectly. Really please, would use again.
Great service and quick delivery. Really happy with my dream guitar and would highly recommend Guitar Village.
Lauren
Dec 23,2021Great website and brilliant service. Couldn’t fault it, very happy