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Reviews 730
Customer
Jul 14,2020Friendly and helpful
Basingstoke Customer
Jul 12,2020Really helpful staff. Gave me a great deal. Really lovely guitar that I am in love with.
Elijah Perry
Jul 12,2020Great service, have bought many guitars online but this was the first I had of being contacted and asked how I woukd like my guitar setup. Was a nice touch to the service to be honest and would be more than happy to return to them again in the future.
customer
Jul 11,2020Excellent service and advice.
Chris N
Jul 08,2020Service was excellent. Came in to pick up a guitar that had been purchased online and the guys in the store were very good about setting it up, and turned it around very quickly. Would highly recommend.
Graham, Derbyshire
Jul 08,2020Quick, prompt despatch. Guitar arrived next day in perfect condition and correctly set up. The Guild M25e is great little guitar that has far exceeded my expectations.
Michael
Jul 07,2020Fast delivery and really good set-up. Very pleased
JW
Jul 06,2020First visit to guitar village and the same day bought a beautiful Gibson SG. Very helpful staff ( cheers Richard.) Would recommend a visit. A1+. Mark West from Andover.
Mich Guiot
Jul 05,2020Excellent service Friendly Quick delivery Top class Well done !
James
Jul 05,2020Chris was very helpful and as requested the guitar was set up perfectly by one of the techs. Good bunch , super nice guitar, excellente customer service. Highly recommend . Will definitely be supporting and buying from them again -
Paulo
Jul 04,2020Absolutely awesome. Ordered online and received my pedal within 48 hours. Another music store/company had me waiting for 2 months for the same pedal (albeit during lockdown/social distancing). Have purchased in store previously but will definitely be ordering online again.
Customer
Jul 04,2020First class service all round and a beautiful guitar ! Highly recommend 👍👍👍
Elliot
Jul 01,2020Had problems with acquiring finance for a guitar and had to ring up to change my payment option. Staff were really helpful and guitar arrived the next day which is great considering I live in Glasgow! Thanks for great service.
Ric
Jul 01,2020Excellent service from ordering to dispatching the guitar. Cannot fault the service. The guitar arrived well packaged and in tune. Keep up the good work.
Gaz Daly
Jul 01,2020Wonderful - excellent advice on the phone, prompt and safe delivery. Thank you
Hugh
Jun 29,2020Excellent service as usual. Guitar well set up and as described.
David white
Jun 28,2020Thanks. Great guitar at good price, delivered on time.
Customer
Jun 25,2020Good advice and great service
Micke
Jun 25,2020Simply excellent. Guitar arrived three days ahead of the estimated delivery date, carefully packaged and handled. An inspection card was also included where you could see the details of the inspection, all the way down to the action at the 12th fret both on the bass and the treble side. I feel very confident thanks to the triple check QC that they seem to do for every instrument. I'm a very happy customer.
Adjieformaggi
Jul 14,2020Amazing instrument. Excellent service. I couldn’t be happier.