We promise to dispatch any of our customers' orders placed prior to 9am (AEST QLD) on the same day, Monday to Friday. Any orders placed outside of this time frame will be processed on the next available business day. Weekend orders will be dispatched on the following business day. QLD public holiday orders will be processed on the next business day. https://www.gymandfitness.com.au/pages/why-choose-us
The sale staff, Thibaut was more than helpful! Definitely helped me pick the Dumbells (Powerblocks) that I will use for life, and it came delivered fast!
I recently added the Gym and Fitness lat pull down accessory to my REP 1100 power rack, and it's been a fantastic upgrade. The installation was straightforward, and the build quality is solid, with smooth pulleys and sturdy cables. Overall, this accessory has significantly expanded my workout options and is a great addition to any home gym setup.
Good selection with friendly accommodating costumer service. Prices are reasonable and the equipment is good quality.
Quick, professional and courteous service
Easy Process, good gear, kept informed
Very helpful staff. Professional business.
there was a long delay before dispatching the items due to a stocktake, otherwise happy.
Fantastic web site! It's easy to navigate around to find what you're looking for. Also, in my experience I've had great customer follow-up to queries. The staff I've spoken with have excellent product knowledge. Cheers
There was a few mix ups with my order but Adam got in touch and went above and beyond to fix everything. Great guy and excellent costumer service.
Good pricing, prompt service
Prompt service and replies in both online chats, phone calls and emails with all product enquires. Prompt shipping.
Seamless customer service, very nice people to deal with
I was trying to calculate my shopping cart and seeing the best way to spend my money of the things I needed. I was soon contacted by Denise to follow up on my order and she gave me a great quote with free shipping which was a huge blessing to be able to use that money on other gear to install my new epic home gym. Thanks Denise and the team! The gear is great and is good quality :)
Answering all questions regarding sizing, delivery and set up. Smooth and fast delivery with good connections to technicians to set up equipment
Purchased online and delivery to WA came almost a week earlier than expected. The home gym is a solid build with a great range of exercises. Was pretty straight forward to put together
I ordered a weighted vest. Although there were some issues with the shipping, the customer service got it sorted promptly. When I received the product, I was very happy with the quality. I have been using it every day since, and I haven't had any issues yet.
Super helpful staff and amazing prices for quality gear
Purchased a treadmill. Received confirmation I was purchased. 5 days later received email saying treadmill was sold out. I rang to say why as it was confirmed. I was issued a different treadmill. I was told i would get a call from installer. I called after a week from not hearing anything and was told they would have him call soon. Another week passed so I called again. I received an email stating it was locked in for installation on that Friday. No one came and no phone calls. I rang and was told it would be following week before it would be installed. I wanted manager to call me . He called me back and said it would not be installed until next week as they were doing stocktake. You would think this would have been a top priority by now. I finally got it the following Wednesday. Shocking experience and extremely bad customer service
Great machine and well built, only thing that could make it easier to put together would be if all the components had stickers with numbers not sizes on packets.
Joel Cross
Aug 07,2024No issues and fast delivery.