H2 Gear is the online arm of Giant St. Paul's, Giant Bicycles' flagship London showroom and shop. As the largest bike shop in London we have the space to display the full range of Giant & Liv bikes and most all clothing and accessories.
If you have a Giant or Liv bike, or are thinking about one, feel free to ring with any questions and enjoy your next ride!
Very quick efficient service.
Brilliant company, amazing service, delivered exactly on time, thank you.
Searched for and purchased two tyres for my bike. Next thing is they sent an email saying they couldn't find any tyres so fair play they refunded to paypal. I went back on the website the next day and the same tyres are still "available" for sale......Really??
Very happy with the service fast delivery very good price .
Superb company, Cleared up a few questions I had and assisted me with arranging the delivery for the day I requested. Highly recommended, and I will certainly recommend to any friends and family. Oh, and the bike I bought, was at its lowest price, with a set of pedals thrown in for 1p.. Certainly helps as that's the first thing anyone would need.
Easy to order, kept up to date with delivery details. Delivered quickly & has promised.
👍👍👍👍👍👍👍👍👍👍👍👳
Excellent service goods arrived within 2 days. Shorts 👍
No communication of order delivery. item packaging was opened and damaged when collected from H2. Certainly will not be ordering again from here Updated 5/3/2020 Its been a while but a quick update no one ever actually got in touch with me to follow up
After a little glitch and a bit of frustration over a lost order and slow communication, Rachael arranged next day Saturday delivery and a lovely note to apologise. Item was received and fitted easily. Things don't always go to plan and I think you can judge a company by its response, in this case they rectified the problem as soon as they could so I've updated my review to reflect this.
Product arrived as described, no issues, great fast delivery.
I ordered two items. They arrived the next day. I returned one item and the money was back in my account the next day. Excellent service.
Quick delivery. They had products that I couldn't find in other online bike shops. Only DHL delivery avaible even for inexpensive bike accesories.
Easy to use website. Delivered following day by DHL. No issues at all. H2 Gear is a pleasure to buy from. Will use again.
quick delivery excellent product
Great price and service. Recommended
I initially received the wrong sunglasses however when informed the problem was resolved very quickly and replacements sent out. I even got to keep the wrong pair so 2 sets of shades for the price of 1
Spent ages finding someone who had what I wanted in stock and was happy that not only did they have it in stock but cheaper, even with shipping, than anyone else. As promised, the item was delivered the next day. As first impressions go, this rates highly for me. H2 Gear will most likely get some more business fro me.
Worst customer service ever ! Next Day delivery did not make it, so Rachel told me I should have ordered earlier, couldn’t help me, told me she wished I would have shopped elsewhere and even hung up on me ! What utter garbage.
Greg Taylor
Sep 25,2019would have been far happier if DHL has actually bothered to deliver the product. They couldnt be bothered.