We bought an 8 seater table and chairs which came with a weather cover, too The delivery was quick and efficient, the table and chairs were really quite simple to put together and the cover is really good, too! We just need some good weather to be able to actually use it properly, now!
Quick delivery, great quality product
The showroom was full of great products which gave us lots of ideas. Jade who showed us around was very knowledgeable and hospitable.
Really pleased with our purchase looks great in our garden. Looking forward to relaxing on it during the summer months. Staff are extremely helpful at all times would highly recommend this company
The demonstration video on fitting the pergola heater does not show the cable leaving the leg of the pergola. This is because the fitting on the cable to connect to the plug is far larger than the hole at the bottom of the leg. Poor, and the video for building the pergola shows a much stronger pergola than the one we purchased which again is misleading.
The packaging of the tables and chairs was very robust. The chairs and table was simple to put together so we were up and running very quickly.
Ordered a pergola back in 2021 which we are so happy with and our remote got damaged by the new puppy. The customer service team could not be more helpful in arranging a new one for us.
Excellent customer service and some beautiful outdoor furniture.
Ordered the Havana corner unit earlier this year (good product and way cheaper than other similar products), unfortunately the cover was out of stock. I have now received the cover and am well pleased as it is a good quality waterproof cover. Ordering was easy, and good comms at every stage, thank you.
Great product and even better customer service. Had a few small issues that were dealt with quickly and professionally with issues. Would definately buy from them again.
Product is nice, delivery awful... Delivery information clearly states: "Accessibility Our delivery drivers will only deliver up 1 flight of stairs unless you have a lift." They refused and left it in the front drive, raised with customer services and their response not much better "I have taken a look at the delivery photos and can clearly see they have delivered to your garden. We do offer a garden delivery and not just a kerb side delivery. Again please accept our sincere apologies that they have not taken these up the stairs as requested." as requested? No as stated!
Purchased a pergola from Harbour lifestyle had a few teething problems In the beginning, nothing to do with the quality of the product The quality of the product is 2nd to none. I have been to many garden nurseries and looked at the ones on display for sale and I must honestly admit this is the best quality one that I have seen. I had a few problems with the install harbour lifestyle when beyond and above to sort everything out they kept me informed on what was happening and everything was sorted out within I said time period the member of staff that I was speaking to on the phone is Tez and Jake, the manager this company is all about customer satisfaction and I must honestly say that they have done that and I am a happy customer with my pergola. Thank you ever so much for the team for doing all they could to sort this out. Thank you
Quick delivery service and great installation for Pergola. Worth paying for installation as all fine for you.
Great products at a reasonable price and their own staff are very helpful and professional
This company is a gem to work with. From the moment we stepped into their showroom, we were captivated by the array of options and modern styles they offer. Our choice, the Havana corner sofa, has exceeded our expectations. It's both sturdy and lightweight, with weather-resistant cushions that are a godsend for our storage-challenged space. Not to mention, it's incredibly comfortable and practically indestructible. Their customer service is top-notch; friendly and helpful throughout the process. Our delivery was prompt, and the Harbour team not only assembled everything but also took care of all the packaging—a truly convenient touch. We're delighted with our purchase and already eyeing our next one from them.
Excellent service! If you want fantastic customer service and easy, stress free delivery, I would highly recommend Harbour Lifestyle. Always pleasant, efficient and quick in getting back to you. Purchased a lovely outdoor corner group set and couldn’t be happier with it.
We ordered the Luna L-shaped sofa set with rising table. The furniture is beautiful and looks very high end. Unfortunately, one of our sofas had a huge 8 inch Area along one of the seams that The stitching had come apart. I did feel this is likely happened in transit But was a little bit of a worry about the quality of the items and the ability to rip. The table you have to raise up manually which is probably better for longevity. The top is ceramic and looks nice. We also ordered the extendable 8 seater table. The chairs are lovely and the table unextended is really nice but…the extended table is narrower as the side bars do not extend so you end up with an odd extension on each side which will make it tricky to add the 2 chairs at either end. Slightly disappointing.
Easy to order, came when stated, nice polite people delivering, went smoothly
Gorgeous garden furniture and very prompt delivery!
David Humpherson
May 05,2024Good service